Green Oriental Hotel (Shenzhen Pinghu South China City Hehua subway station) Reviews
Green Oriental Hotel (Shenzhen Pinghu South China City Hehua subway station)
No.162 Pingxin North Road (Guanglong Building), Longgang District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
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Green Oriental Hotel (Shenzhen Pinghu South China City Hehua subway station) Guest Reviews
4.6/5
Very Good
1492 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1492)
Positive reviews(1448)
Reviews with photos/video(270)
Classy environment(121)
Friendly front desk staff(87)
Easy to get around(85)
Large rooms(65)
Close to metro(55)
Convenient for shopping(33)
Stayed multiple times(11)
Nice bathtub(5)
Negative reviews(44)
Bhavesh D
Superior Queen Room
Stayed in Jun 2024
Business travelers
18 review
Posted on Jun 16, 2024
Did not enjoy my stay here, AC was not cold and amenities were not functional.
Chor Chak
Deluxe Double Room
Stayed in Dec 2023
Couples
16 review
Posted on Dec 26, 2023
The hotel is kind of old. The facilities are outdated and you can tell is lack of maintenance.
KA MING
Deluxe Double Room
Stayed in Aug 2023
Family
51 review
Very Good
Posted on Aug 28, 2023
Very convenience! Many restaurant at the opposite side with the hotel.
Guest User
Superior Queen Room
Stayed in Apr 2023
Family
134 review
Outstanding
Posted on May 1, 2023
5 minutes walk to subway, the room is comfy with a good view
Keith Tang
Deluxe Double Room
Stayed in Dec 2023
Family
8 review
Outstanding
Posted on Mar 21, 2024
Cheap and good
Guest User
Featured Double Room
Stayed in Feb 2024
Couples
7 review
Amazing
Posted on Feb 25, 2024
nice!!!
Guest User
Superior Queen Room
Stayed in Jul 2023
Business travelers
4 review
Outstanding
Posted on Jul 16, 2023
Very good
Baby-G
Deluxe Suite
Stayed in Apr 2024
Family
29 review
Great
Posted on Apr 30, 2024
The service was excellent,
The room is also very big,
Will definitely stay here again next time 👍
There is Wanda Plaza nearby to go to the party house. It is very close and convenient.
There are also many restaurants and massages opposite
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing our Green East Hotel and taking the time to comment. If you have any questions, please feel free to contact the front desk or management staff. We will serve you wholeheartedly! I hope you can give us a chance to improve. We look forward to your 5-star stay experience. We will continue to work hard to improve the quality of service. Welcome to visit again!
orz chuckle
Superior Queen Room
Stayed in Apr 2024
Travel with friends
4 review
Outstanding
Posted on Apr 7, 2024
The hotel is in a good location, close to Hehua subway station
And there's a convenience store nearby
The room is tidy and smell-free. How big is the space?
Newly renovated and clean, the view is average
Buffet breakfast selection is average and tastes okay
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
1 review
Amazing
Posted on Apr 7, 2024
The hotel is conveniently located, clean and large. The room booked on Trip.com does not have a window, but you can change it to a room with a window for an extra 30 yuan.
The lobby staff is very polite. Thank you very much. I forgot my mobile phone in the hotel lobby. The staff found it for me and informed me to take it back🙏
Original TextTranslated by Google
Response from Property: Thank you for staying. Our hotel is close to the center of the South China City business district and is less than 200 meters away from the nearest subway station, Exit A of Hehua Station on Line 10. The hotel is equipped with a gym and a laundry room, which are all free for self-service use. There is a free book bar in the lobby with more than 1,000 books. The environment is comfortable and quiet, giving you a good sleep experience. If you have any questions or needs during your stay, please feel free to contact Duoer at the front desk. Duoer will handle it for you immediately. I wish you a happy stay. Thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Superior Suite
Stayed in Mar 2024
Family
6 review
Posted on May 14, 2024
The room is very large and clean. There are two toilets, which is a surprise. Unfortunately, one of the toilets is blocked on the left side. There are not enough seats for breakfast. Passengers have to find their own seats in the same class, and food replenishment is slow.
Original TextTranslated by Google
6/7
Response from Property: Dear customer, thank you for choosing to stay in our hotel. We express our sincerest apologies for the problems that occurred during your stay. We have been strictly checking the toilets in the rooms. If you find any dissatisfaction with the toilets or other hygiene during your stay, you can contact our front desk staff in time if there are any problems with the room during your stay. We will ask the front desk to respond and handle the needs in a timely manner. In addition, we will pay attention to the problem of breakfast seats and slow meal replenishment and correct it. I apologize again for your poor stay experience. Sorry, I hope you can give us a chance to improve. We will continue to work hard to improve the quality of our service and look forward to your visit again!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
6 review
Posted on Apr 21, 2024
The front desk said they had upgraded us, but when we checked in, we found that the room was smaller than the one we booked! Also, we booked a twin room, but it was upgraded to a double room! Then the front desk said there was a mistake! I wasted a lot of time going through the procedures to change rooms!
Original TextTranslated by Google
Response from Property: We are very sorry for the impact on your stay experience. The hotel attaches great importance to the guests' stay needs. The hotel has strengthened the training of front desk business. If customers have any problems with the room during their stay, they can contact our front desk staff in time. We will ask partners to respond and handle the needs in a timely manner. We apologize again for your poor stay experience. I'm sorry. I hope you can give us a chance to improve. We will continue to work hard to improve the quality of service and look forward to your visit again.
Lam man yin
Superior Suite
Stayed in Mar 2024
Family
3 review
Amazing
Posted on Apr 11, 2024
The place is huge, like two rooms connected together.
But the TV is relatively small. If you install a projector, the effect will be very good.
There are many snack stalls opposite, and you can have a late-night snack for 10 cents.
On the other side is the Outlet, which is very big and you can take a stroll.
Original TextTranslated by Google
Response from Property: Thank you for staying. Our hotel is close to the center of the South China City business district and is less than 200 meters away from the nearest subway station, Exit A of Hehua Station on Line 10. The hotel is equipped with a gym and a laundry room, which are all free for self-service use. There is a free book bar in the lobby with more than 1,000 books. The environment is comfortable and quiet, giving you a good sleep experience. If you have any questions or needs during your stay, please feel free to contact Duoer at the front desk. Duoer will handle it for you immediately. I wish you a happy stay. Thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
(T)Wong
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
6 review
Very Good
Posted on Mar 31, 2024
The room was satisfactory, except that the toilet was easily clogged.
The receptionist's service was very good.
The breakfast food is acceptable, but the number of tables is insufficient.
But for this price, it is considered low.
You can also go to a play day nearby.
Original TextTranslated by Google
Response from Property: Thank you for staying. Our hotel is close to the center of the South China City business district and is less than 200 meters away from the nearest subway station, Exit A of Hehua Station on Line 10. The hotel is equipped with a gym and a laundry room, which are all free for self-service use. There is a free book bar in the lobby with more than 1,000 books. The environment is comfortable and quiet, giving you a good sleep experience. If you have any questions or needs during your stay, please feel free to contact Duoer at the front desk. Duoer will handle it for you immediately. I wish you a pleasant stay. Thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Kristinexo
Deluxe Suite
Stayed in Mar 2024
Family
5 review
Great
Posted on Mar 31, 2024
There are many restaurants and shops opposite the hotel, and the location is very convenient. It only takes about 20 minutes to walk to the party day, but it is also very convenient to call a car or taxi. It only costs $10-$15 to take a taxi to Zhongyoumo. . The room is large and spacious, clean and comfortable. The front desk staff greets guests well, is friendly, polite and helpful. The breakfast area in the hotel is small, and there is no choice of food. There are only a few items, and the breakfast is not good. However, the hotel can help even if it doesn’t include breakfast.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to comment. The hotel attaches great importance to the opinions and suggestions of guests. We are very sorry that we did not give you a 5-point stay experience. We have notified the relevant departments and reported to the superiors about the breakfast problem you reported. We will make improvements. If there are any problems with the room during the customer's stay, please contact us in time. There are staff at your service 24 hours a day. We sincerely apologize for your poor stay experience again! I hope you can give us a chance to improve. We will continue to work hard to improve the quality of service and look forward to your visit again!