To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(445)
Positive reviews(438)
Reviews with photos/video(35)
Great service(85)
Classy environment(31)
Delicious breakfast(27)
Awesome amenities(19)
Quiet & comfortable(17)
Perfect for business trips(11)
Large rooms(7)
Near shopping area(7)
Negative reviews(7)
Fong
Premier Guest Room, 1 King
Stayed in Mar 2024
Business travelers
2 review
4.5/5
Great
Posted on Mar 20, 2024
Hotel room is clean and spacious. There is also a washer dryer room for use free. Very comfortable stay.
Response from Property: Dear guest, thank you for staying with us at Courtyard Shenzhen Baoan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. We also noticed your feedback about the internet issue, we will feedback to related department to see if we can do better. Sincerely looking forward to your next stay! Wish you all the best! Courtyard Shenzhen Baoan.
Jwgoh
Deluxe Guest Room, 1 King
Stayed in May 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 19, 2024
Very clean and convenient hotel…………………………………………………………..
Response from Property: Dear guest, thank you for staying with us at Courtyard Shenzhen Baoan. We are glad that you had a comfortable stay with us. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay! Wish you all the best! Courtyard Shenzhen Bao‘an.
AlexanderY
Deluxe Guest Room, 1 King
Stayed in Dec 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Rooms are clean. Good to have no any smoke smell. Gym is good. Breakfast is OK.
Response from Property: Dear guest, Warm greetings from Courtyard Shenzhen Bao'an. Thanks for your feedback about your stay with us. We are glad you enjoyed your stay and your feedback is always our motivation to improve. Looking forward to seeing you soon again. Best regards. Courtyard Shenzhen Bao'an
Dear guest, thank you for your unswerving choice of Courtyard by Marriott Shenzhen Liantou Oriental. Your praise is the greatest support and encouragement for us! Courtyard by Marriott creates an accommodation environment full of creativity and recognition and outstanding services for every guest. In the days to come, we will persevere and continuously improve, looking forward to providing guests with a higher-quality service experience. We sincerely look forward to seeing you again and extend my sincerest greetings! Courtyard by Marriott Shenzhen Liantou Oriental
NguyenLe
Deluxe Guest Room, 1 King
Stayed in Apr 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 25, 2024
The hotel is so good. We love it. Room is clean, staff is very hospitable, breakfast is good. However, we go for business, so choose this one. If someone like to stay at the centre for tourism, you can choose others near there.
Response from Property: Dear guest, thank you for staying with us at Courtyard Shenzhen Baoan. We are glad that you had a comfortable stay with us. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay! Wish you all the best! Courtyard Shenzhen Baoan.
PSW29
Deluxe Guest Room, 2 Double
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Great hotel, clean, great gym, washer/dryer for free, nice rooms. The location is great as well, shops and restaurants close by.
Response from Property: Dear guest, thank you for staying with us at Courtyard Shenzhen Baoan. We are glad that you had a comfortable stay with us. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay! Wish you all the best! Courtyard Shenzhen Baoan.
אשל כנפו
Deluxe Guest Room, 1 King
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
I recently had the pleasure of staying at your hotel, and I must say that the overall experience exceeded my expectations in terms of cleanliness, comfort, aesthetics, and culinary delights. Your attention to detail and hospitality truly stood out during my visit.
However, I feel compelled to bring to your attention a matter that significantly impacted my stay - the restriction on accessing international websites and Google services through the hotel's internet connection. While I understand that this issue may extend beyond the hotel's control, it posed a considerable inconvenience for a traveler like myself who relies heavily on tools such as Google Earth, Google Maps, and Google Translate for both work and navigation purposes.
Regrettably, the inability to access these essential online resources hindered my productivity during the trip. Despite attempts to utilize local alternatives provided by the hotel's WIFI, I encountered challenges such as intrusive advertisements and language barriers, particularly with menus in Chinese. As a business traveler, time is of the essence, and adapting to unfamiliar software and applications proved to be a significant hurdle.
I kindly request that you consider addressing this internet restriction issue to enhance the overall experience for future guests who rely on seamless access to online tools. Your attention to this matter would undoubtedly contribute to the continued satisfaction of guests who value efficient and reliable internet connectivity during their stay.
Thank you for your attention to this feedback. I look forward to the possibility of returning to your esteemed establishment in the future.
Warm regards, Eshel, Israel
Response from Property: Dear guest, thank you for staying with us at Courtyard Shenzhen Baoan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. We also noticed your feedback about the internet issue, we will feedback to related department to see if we can do better. Sincerely looking forward to your next stay! Wish you all the best! Courtyard Shenzhen Baoan.
Sanjeev
Deluxe Guest Room, 1 King
Stayed in Jan 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Jan 18, 2024
I liked the hotel overall. Room was big, clean and well maintained. Location was bit far from Railways station.
Only issue that I faced some kind of noise always in evening time.
Overall 4.5/5
Response from Property: Dear guest, thank you for staying with us at Courtyard Shenzhen Baoan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay! Wish you all the best! Courtyard Shenzhen Baoan.
Muhammad Bilal
Deluxe Guest Room, 2 Double
Stayed in Sep 2023
Business travelers
15 review
4.5/5
Great
Posted on Sep 16, 2023
Nice clean hotel , Service good ,
Response from Property: Dear guest, Warm greetings from Courtyard Shenzhen Bao'an. Thanks for your feedback about your stay with us. We are glad you enjoyed you stay and your feedback is always our motivation to improve. Looking forward to seeing you soon again. Best regards
Expat
Deluxe Guest Room, 1 King
Stayed in Feb 2023
Solo travelers
119 review
4.5/5
Great
Posted on Feb 19, 2023
I came to this hotel because it had better amenities and eat the Glow Shenzhen exhibit. Also, it’s near the East City Plaza. There’s the immediate surroundings, and I checked out a pub called Monster nearby which was playing Harry Potter and having dice games. I think outside of 1km is not the best area. Not far from the bay park, but closer to Guangming new area (20 min). It was not so lively in the hotel itself, but breakfast was good. Everyone friendly. Could have preferred city view versus the residential view though.
6/16
Response from Property: Dear guest, we're glad you enjoyed your stay with us. Thanks for your sincere comments which is always our motivation to improve our service to satisfy our guests. Looking forward to seeing you soon and have a nice day!
Roni08
Deluxe Guest Room, 1 King
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 8, 2024
very nice hotel, glad to stay here
Response from Property: Dear guest, thank you for staying with us at Courtyard Shenzhen Baoan. We are glad that you had a comfortable stay with us. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay! Wish you all the best! Courtyard Shenzhen Bao‘an.
Guest User
Deluxe Guest Room, 1 King
Stayed in Aug 2024
Couples
2 review
4.0/5
Very Good
Posted on Aug 11, 2024
Very clean and nice place
yulllll
Deluxe Guest Room, 2 Double
Stayed in Oct 2023
Family
2 review
4.7/5
Amazing
Posted on Jan 5, 2024
The hotel is really nice, convenient, modern, suitable for family.
Response from Property: Dear guest, Thank you for staying with us at Courtyard Shenzhen Baoan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your companion is the best encouragement for us. Sincerely looking forward to your next stay! Wish you all the best! Courtyard Shenzhen Baoan .
Dear guest, thank you very much for your sincere comment. I am glad that you had a pleasant and comfortable stay in the hotel. We look forward to bringing you a relaxing travel experience with comprehensive and comprehensive hotel services. Your company is the best encouragement to us, and we look forward to welcoming you again in the near future. My sincerest greetings! Courtyard by Marriott Shenzhen Liantou Oriental
Ben_Ng
Premier Guest Room, 1 King
Stayed in Jan 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Feb 6, 2024
very good location and friendly staff
Response from Property: Dear guest, thank you for staying with us at Courtyard Shenzhen Baoan. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay! Wish you all the best! Courtyard Shenzhen Baoan.
Tiantianpa5lou
Deluxe Guest Room, 1 King
Stayed in Jun 2022
Business travelers
46 review
5.0/5
Outstanding
Posted on Jun 2, 2022
Fatastic stay experience during my trip days, welcome fruit and warmest birthday cake really impress me much, thanks all staff in BONVOY of Marriott especially Ivy, really thanks a lot to you all and expect to meet you all soon in my next trip to Shenzhen.
Response from Property: Dear guest, We are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit. Wish you all the best! Courtyard Shenzhen Bao' an.