Campanile Hotel (Shenzhen Dalang Commercial Center Branch) Guest Reviews
4.7/5
Outstanding
427 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(427)
Positive reviews(417)
Reviews with photos/video(91)
Classy environment(49)
Large rooms(45)
Easy to get around(26)
Friendly front desk staff(23)
Delicious breakfast(22)
Average sound insulation(17)
Close to metro(11)
Perfect for business trips(10)
Negative reviews(10)
Meiyoulaolling
Deluxe Double Bed Room (with Hotel Service Package)
Stayed in Apr 2024
Business travelers
19 review
4.3/5
Very Good
Posted on Apr 20, 2024
The location is a certain distance from the subway station, about ten minutes' walk. There is a small open space in front of the hotel for parking, but the parking space is not large. The room on the tenth floor is quite large. Because it is close to the road, there is still some noise, but it is not serious. Disposable toothbrushes, combs, soaps and shower caps are available, but it feels like a small personal care set such as cotton swabs can be added. The door of the toilet interferes with the door of the bathroom. The water temperature in the bathroom is sufficient, but it is difficult to adjust. It is either too hot or too cold. There is no shelf for towels and clothes in the bathroom. It is probably difficult to open the bathroom door to get towels after taking a shower in winter. However, shampoo and shower gel feel very useful. There is a scale in the room, but it cannot be used. Other aspects basically match the price of this room. In addition, takeaways will be delivered to the door of the room by a robot, which is quite convenient. In addition, the breakfast ticket for the next day was not provided when checking in. It was only when I asked in the restaurant the next day that I got it.
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6/13
Response from Property: Dear guest: Thank you for your detailed review and sharing. We are sorry that this stay did not fully meet your expectations. Our front desk is at your service 24 hours a day. If you have any questions about the room facilities, you can contact our front desk and we will arrange for someone to handle it for you. We have fed back every valuable suggestion you mentioned to the relevant department and made improvements immediately. I believe that our colleagues will be more meticulous in serving guests in the future, discovering deficiencies from the subtleties, maintaining the good aspects, and improving the deficiencies. We always pursue creating a perfect stay experience for guests. We sincerely invite you to come again. If you come here next time, I hope you can book this hotel again. Looking forward to seeing you again!
Guest User
Comfort Twin Room (with Hotel Service Package)
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 15, 2024
Very good, clean and spacious room, rich breakfast, check-in at the front desk is also very smooth, the surrounding shopping malls, subways and buses are not far away, leisure travel is very convenient, the price is moderate, the cost performance is very high, very good
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad that Campanile Hotel can bring you a wonderful time. Your praise has given the hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to visiting again!
Guest User
Comfort Twin Room (with Hotel Service Package)
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel is very stylishly decorated, clean, spacious and bright, with complete facilities and good front desk service. The overall feeling is very good. It is a great choice to stay here. I will choose here again next time I come to Shenzhen.
Original TextTranslated by Google
Response from Property: I am so excited to see that our guests have such high recognition of our service. We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Campanile Hotel (Longhua Dalang Commercial Center) is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
Anonymous User
Comfort Double Bed Room (with Hotel Service Package)
Stayed in May 2024
Other
3 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is big, check-in is quick, there is a commercial street nearby, shopping is very convenient, there are snacks delivered, breakfast is also self-service, there are many choices, it's great, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Campanile Hotel will be the warmest and most unique one in your memory! Come back to Campanile Hotel often. I wish you well!
Anonymous User
Comfort Twin Room (with Hotel Service Package)
Stayed in Apr 2024
Friends
4 review
4.0/5
Very Good
Posted on Apr 23, 2024
Good location, large room, good hygiene, good sound insulation, the robot delivers the room's replenishment items quickly, the front desk service is good and the attitude is good, nothing wrong! Worth recommending
Original TextTranslated by Google
Response from Property: I am so excited to see that our guests have such high recognition of our service. We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Campanile Hotel (Longhua Dalang Commercial Center) is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
Ricky0121
Comfort Double Bed Room (with Hotel Service Package)
Stayed in Mar 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel is close to the subway station and there are many restaurants downstairs, which are pretty good. The hotel also helped to upgrade the room
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Campanile Hotel will be the warmest and most unique one in your memory! Come back to Campanile Hotel often. I wish you well!
小山子
Comfort Twin Room (with Hotel Service Package)
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel has good service and is close to the subway station. It only takes 5 minutes to walk to Dalang Commercial Center and is convenient. It is definitely worth going back. The only drawback is that there is no buffet breakfast during the New Year🤣Fortunately, there is a simple breakfast to make up for it
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Campanile Hotel (Longhua Dalang Commercial Center). I was stunned when I saw your review! The hotel is located in the Dalang Commercial Center, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious. Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warmth to become the home away from home in your heart. We look forward to your next return home!
orange0904leung
Superior Twin Room (with Hotel Service Package)
Stayed in Mar 2024
Family
10 review
4.5/5
Great
Posted on Mar 31, 2024
The hotel room is large enough, comfortable and tidy
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. If you like it so much, please give it 5 points! 5 points is Xiaokang's eternal pursuit. Xiaokang is in pain, Xiaokang doesn't say it, Xiaokang cries in the corner! I look forward to your frequent visit, I will work hard to get your 5 points
Xiaofengfufu-huangshi
Superior Double Bed Room (with Hotel Service Package)
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 8, 2023
The hotel is very good, the service is very good, the room is large and clean, the surrounding environment is very good and close to the subway station. The satisfaction is very high
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Campanile Hotel will be the warmest and most unique one in your memory! Come back to Campanile Hotel often. I wish you well!
Guest User
Comfort Double Bed Room (with Hotel Service Package)
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 18, 2023
Although the hotel is next to the commercial center, it doesn't feel noisy at all. The overall environment is warm and quiet, and the room is clean and tidy. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Comfort Twin Room (with Hotel Service Package)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 2, 2024
I didn't have high hopes before coming here, thinking it would be OK. After experiencing it myself, I was really surprised. The price is so affordable, the service is very thoughtful, the environment is not bad, and they also give me breakfast coupons. The breakfast is very rich and the children like it very much. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Campanile Hotel will be the warmest and most unique one in your memory! Come back to Campanile Hotel often. I wish you well!
Guest User
Comfort Twin Room (with Hotel Service Package)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 2, 2024
My colleagues and I came to Shenzhen on business trips. We always chose this Campanile Hotel. There were different surprises every time we checked in. Sometimes there were lucky draws, and sometimes there were gifts. The room was clean and bright, and it felt very comfortable. The handsome men and beautiful women at the front desk were also very nice, and the cleaning lady was also very attentive. In general, it is the best hotel you can stay at this price.
Original TextTranslated by Google
Response from Property: I am so excited to see that our guests have such high recognition of our service. We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Campanile Hotel (Longhua Dalang Commercial Center) is a young and vibrant hotel. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
Anonymous User
Comfort Twin Room (with Hotel Service Package)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The location near the hotel is good and convenient. The commercial center next to it cures my choice difficulties. There are many places to eat and play. The service of the lady at the front desk is very nice. She recommended me many good places, which is a plus. In my opinion, the room is very clean and comfortable. There are also souvenirs. I will continue to stay at this hotel next time I am on a business trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Campanile Hotel (Longhua Dalang Commercial Center). I was stunned when I saw your review! The hotel is located in the Dalang Commercial Center, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious. Home is a safe haven, a cozy nest, and a warm corner. Home is where love is. The hotel has always hoped to use its caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in Sep 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 27, 2023
The hotel is very close to the subway station, which takes about 10 minutes to walk. The transportation is convenient. There are many restaurants and snacks around, and it is very convenient to eat. The front desk lady upgraded the deluxe king-size room for free. The hotel is relatively quiet at night, clean and hygienic, and breakfast is provided. It is suitable for tourism and business trips. It is a very good choice
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!