Junlan Hotel Reviews

Good location, with malls and supermarkets nearby. It is a short 10min walk from the metro station. Hotel is clean and staff helpful. Rooms were spacious enough.

Nice location very convenient near to the shopping mall

good place

Good n nice

After the renovation, the quality improved immediately. I didn't want to stay here even once before. Clean and comfortable now Facilities: complete Hygiene: clean and tidy Environment: Business type Service: There is no requirement for timely invoicing of services.

Overall it's OK, facing the street, convenient transportation, OK room facilities, good value for money, I will go there again if necessary. It is recommended that *** people on business trips to Shenzhen try to stay here.

It was very bad. When we arrived at the hotel at around two o'clock in the afternoon, we were told that the hotel was still being cleaned. Finally, we were able to get in, but we found out that it was not the dinosaur-themed parent-child room we booked, and there was no tent (I had to rush twice to get it). There was actually a chess and card room next to the parent-child room. It was extremely noisy, and the smell of cigarette smoke was loud when walking next to it. Heavy. The most important thing is that the next day when I stepped on the mat where my child was playing, I found a small shard of glass, which pricked me. I thought it was just a slight skin rupture and bleeding, but I didn’t want to worry about it. But not long after, the child was on the bed, floor, etc. A lot of small glass fragments were picked up in many places. I called the front desk and the front desk brought a mop up and mopped it a few times. My child picked up several small pieces on the spot. I gave it to the staff directly and asked her how to explain this situation. It was a parent-child room and there was so much glass. It's a small fragment. Fortunately, an adult got it. What if a child got it? We asked her to give us an explanation, and the staff replied that she would contact the manager before replying. As a result, there was no reply, so we had to pack up and check out (who dares to stay in a room with debris like that?). We went downstairs and asked the front desk for an explanation, but they were told that the manager was not here. At this time, lunch time also arrived, so we said that we should eat first, and we must give our answer after eating, and the staff agreed. Unexpectedly, I came over after lunch and was told again that the manager was not there. The staff's attitude also became bad and they didn't give us the contact information of the person in charge. We have no choice but to say: If you don't handle anything, then you can only hand it over to the consumer complaint platform. The staff directly replied: You can do whatever you like (the attitude is extremely bad). A few days later, the hotel staff came to look for her on their own and twisted the facts, saying that there could be no broken glass in their hotel. When my family goes on a trip, should I bring shards of glass to frame it? If there were no glass fragments, and the first time the staff went up and saw the fragments swept up with their own eyes, what would my child pick up on the spot? I really regret trusting them so much and not taking more photos. The environment of a hotel costing more than 300 yuan a night, this kind of attitude towards consumers, is really uncomfortable. . .

The location of the hotel is very good. There are many restaurants near the hotel. There are large shopping malls and night markets nearby, which is very convenient. The service of the front desk lady is very polite and kind. The rooms are neat and clean without the smell of cigarettes. The price is high and suitable for a family trip.

The hotel is located near the Xixiang Tianhong Shopping Mall, and there are many specialty restaurants and food options nearby. It is really worth the price to book such a large room, but the soundproofing of the room is very poor. At night, you can hear the sound of water in the next room and the traffic on the road outside the hotel, which will be quite disturbing if you are a light sleeper. The breakfast is so-so, but there are some choices. 

The front desk service was good and the room was neat and clean. Disposable bathtub covers and towels are provided, extra points👍🏻

The location of the hotel is very convenient. It is close to the subway station and bus station. There are also large shopping malls and many restaurants nearby. You can walk to Yantian Night Market in the evening. The room decoration is beautiful and very clean. The customer service at the front desk is very considerate and has a good service attitude. Breakfast is relatively average. The disadvantage is that the hotel has few facilities. The shower room in the room does not drain well. During the shower, water seeps from the edge to the entire bathroom. The shower head has weak water flow and poor water pressure. I hope the hotel can improve these things.

If we talk about the price, it's really cheap at more than 200 yuan, including breakfast and evening. However, the sound insulation is too poor. You can hear people closing doors and entering and exiting next to them. It's even more noisy on the side of the road. For someone like me who has poor sleep quality, it's Couldn't sleep all night. The door of the shower room cannot be closed tightly, and water can escape. It is dangerous⚠️Elderly people and children should pay more attention.

Very clean

The hotel has been newly renovated, with newly added floors and all facilities. It is conveniently located, with a Rainbow Shopping Mall nearby and plenty of delicious food. It is completely unforgettable. Shenzhen is my first choice next time I travel.