Grace Apartment Reviews
Grace Apartment
29D, Unit 1, Building C, Jingji 100 Building, Luohu District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
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1 night
Grace Apartment Guest Reviews
4.3/5
62 review
Verified reviewsLocation4.5
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(62)
Positive reviews(59)
Reviews with photos/video(16)
Great service(21)
Awesome rooms(17)
Clean and tidy(16)
Easy to get around(10)
Convenient for shopping(9)
Great value for money(5)
Close to metro(5)
Many dining options(3)
Negative reviews(3)
Guest User
Deluxe Suite
Stayed in Feb 2024
Couples
11 review
Amazing
Posted on Feb 25, 2024
Everything is great and they have heater provided. Will book again.
Guest User
Boutique Bachelor Apartment (Double bed)
Stayed in Mar 2024
Couples
7 review
Outstanding
Posted on Mar 9, 2024
The room is big and nice, and it is very comfortable to stay in. It is suitable for couples. The boss also helped to upgrade the room for free.
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Guest User
Deluxe Single Apartment Room
Stayed in Jan 2024
Travel with friends
1 review
Outstanding
Posted on Jan 19, 2024
The room was much better than expected, clean and sanitary, with relatively new furniture. It takes about 5 minutes to walk from the Grand Theater subway entrance. There is a shopping mall downstairs, which is very convenient for eating and shopping.
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Guest User
Business Suite - 1-Bedroom
Stayed in Jan 2024
Other
1 review
Outstanding
Posted on Jan 17, 2024
The apartment is very close to the Grand Theater subway entrance, next to the Kingkey 100 building, and downstairs is the Kkmall shopping mall. It is very convenient for eating, shopping and traveling. The room is not luxurious, but it has everything. I like the large French windows. The room is relatively clean and very comfortable. There are security guards at the entrance of the building, which is very safe. It is relatively safe to live here. The service attitude is good. If I have the opportunity to come again, I will choose here again
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A Sama
Boutique Bachelor Apartment (Double bed)
Stayed in Dec 2023
Couples
35 review
Posted on Dec 28, 2023
It's just above the KK Mall. Exit B of the Grand Theater Station goes straight out of the B1 floor of the KK Mall. But I know the way very quickly. If I don't know the way, I have to go in circles. It's basically a small apartment remodel. The towels and toiletries are very dirty. , I don’t need to refill it after I use it. The heating is not turned on enough and it freezes all night long. However, the house was renovated and has a washing machine, a kitchen, and a large refrigerator. It is much more convenient for a long stay of one or two weeks. Fortunately, the hot water is hot enough, so it only lasts for one day. It’s too late to ask for it. The management lady is so kind. The refund of the deposit (directly into Alipay) is very fast. To be honest, considering the facilities, I would rather spend an extra 100 yuan to stay at the Futian/Shuiwei Dynasty last week. Everything is fine. More, 100 yuan more doesn't mean I'm better than you. I'll stick with Dynasty next time, even if I tried this one once.
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Response from Property: Dear guest, thank you for your review. We apologize for not meeting your expectations. Our apartment is located on the upper floor of Kingkey 100 Building, Luohu District, Shenzhen, that is, on the upper floor of KKmall shopping mall. It is directly accessible from the Grand Theater subway. Apartments are different from hotels. Unlike hotels, the entire building or the entire floor is not guest rooms. Apartments are more homely. Our rooms are located on the 6th to 32nd floors. The rooms are fully equipped with furniture and appliances, including washing machines, kitchens, large refrigerators, air conditioners, balconies, large French windows, and a home-like feeling. There are 24-hour hot water, bedding and disposable items, which are changed for each guest. If they are used up, you can also report to the front desk and we will deliver them at any time. You have booked a boutique single apartment with the lowest price and the highest cost performance. If you need a better experience, you may try the deluxe one-bedroom and one-living room suite or the deluxe single apartment, which may have a different experience.
Guest User
Boutique Bachelor Apartment (Double bed)
Stayed in Dec 2023
Solo travelers
4 review
Outstanding
Posted on Dec 4, 2023
The room is in a great location. There is a mall downstairs. It is very convenient for eating and shopping. It is very close to Exit B of the subway station. It only takes two or three minutes to walk there. The service is very considerate and comfortable.
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Response from Property: Dear guest, thank you for your praise and look forward to your next visit~
KKit88
Boutique Bachelor Apartment (Double bed)
Stayed in Nov 2023
Couples
9 review
Posted on Jan 7, 2024
Unused TV, the switch is loose
Smart corridor lights, like a ghost apartment in a ghost movie
Poor hygiene. There is other people's hair on the bed. I feel very bad.
But come and live again
Original TextTranslated by Google
Response from Property: Thank you for your review. We apologize for not meeting your expectations. The TVs in all our guest rooms are usable. Some may need to switch the signal source. You can contact the customer service at the front desk to adjust it. You mentioned The corridor lights use a sound-sensing intelligent energy-saving lighting system, which effectively saves energy waste. Regarding hygiene issues, we will further verify and urge the cleaning staff to be more meticulous in their work and do a good job in cleaning.
Guest User
Deluxe Single Apartment Room
Stayed in Apr 2024
Couples
47 review
Outstanding
Posted on Apr 14, 2024
This is the first time I booked this hotel apartment. It takes about five to six minutes to get off at the (Grand Theater) station on the subway. The owner kindly upgraded us and will support us again next time if the price is better!
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Guest User
Deluxe Single Apartment Room
Stayed in Mar 2024
Family
2 review
Great
Posted on Mar 31, 2024
The apartment is next to a large shopping mall, with many restaurants, and close to the subway station. It is also very convenient to visit the nearby night market at night.
The apartment is very neat and clean. We, two elderly people and our son, a total of 5 people, rented two units. The person in charge gave us extra pillows and quilts, which was very considerate.
We rent two units, the 19th and 20th floors. In order to save time, we take the stairs, which is very convenient.
But the person in charge forgot to tell us that the two units are located in Building 1 and Building 2 (the two buildings are connected). Although he took us there once, I still took the wrong door of someone else's house.
It would be better if the person in charge is reminded again.
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Guest User
Boutique Bachelor Apartment (Double bed)
Stayed in Jan 2024
Solo travelers
7 review
Posted on Feb 28, 2024
There is a shopping mall and food court downstairs, but it is a renovated house in Caiwuwei Village, so the sound insulation is poor.
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Shuishouxinbade000
Boutique Bachelor Apartment (Double bed)
Stayed in Mar 2024
Business travelers
60 review
Outstanding
Posted on Mar 7, 2024
Very good, clean and sanitary, and the room type was upgraded. Recommended
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HiFat
Deluxe Suite - 1-Bedroom
Stayed in May 2023
Family
1 review
Outstanding
Posted on May 24, 2023
We took our children to Shenzhen to play, and this hotel apartment has become the first choice in the future. The location of the hotel is very good, Kkmall is downstairs, there is Lychee Park opposite, and indoor and outdoor activities can basically be satisfied. The size of the hotel room is good, the city view is not bad, the ventilation is very good, although the facilities are not so new, but the sanitation is the best among the apartments we have been to. The staff at the front desk and the room cleaning staff are very kind. Since we arrived early before the check-in time, the luggage stored at the front desk was delivered directly to the room. Seeing that we had children with us, we even gave extra tissues. All in all, a very good stay experience.
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Guest User
Deluxe Two-bedroom
Stayed in Apr 2023
Family
11 review
Outstanding
Posted on May 15, 2023
A very cost-effective apartment hotel with very convenient transportation. It is near the Grand Theater subway station in the city center. There is an indoor passage at Exit B of the Grand Theater subway station leading directly to the hotel. You don't need an umbrella in heavy rain.
The location is very good, downstairs is KK Mall, there are supermarkets and many online celebrity restaurants, shopping and eating are very convenient.
The room is comfortable and spacious, with complete facilities, including washing machine and refrigerator.
The proprietress is friendly and enthusiastic, and has a good service attitude.
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Anonymous User
Deluxe Single Apartment Room
Stayed in Oct 2023
Travel with friends
3 review
Posted on Oct 19, 2023
The room facilities are average, but the refrigerator and washing machine are complete, and the hygiene is relatively clean. It is not far from the subway station. The lady at the front desk is also nice. When a better room was available the next day, I was immediately notified that I could change the room, even though I didn't agree because I had something to do outside. Change rooms, but the lady has a strong sense of service. Overall, it’s good and worth the money.
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Guest User
Deluxe Single Apartment Room
Stayed in Mar 2023
Booked for others
1 review
Outstanding
Posted on Mar 6, 2023
The price/performance ratio is very high, the room is clean and warm, and the best thing is the location. You can enjoy the night view of Diwang at night, get up in the morning to greet the sunrise, and KKMALL is downstairs, where you can eat, drink and have fun.
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Response from Property: Thank you for your evaluation and recognition. We look forward to your next visit~～