FuYue Hotel Shenzhen Reviews
FuYue Hotel Shenzhen
Block B, Gaoxin Fuyue Apartment, No. 1, Science and Technology First Road, Maling Community, Yuehai Street, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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FuYue Hotel Shenzhen Guest Reviews
4.8/5
Excellent
1864 review
Verified reviewsLocation4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(1864)
Positive reviews(1835)
Reviews with photos/video(288)
Friendly front desk staff(167)
Delicious breakfast(98)
Large rooms(91)
Perfect for business trips(53)
Stayed multiple times(34)
Excellent room layout(23)
Excellent afternoon tea(18)
Great swimming pool(13)
Negative reviews(29)
Guest User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
1 review
Outstanding
Posted on Jul 6, 2024
Good afternoon! I liked the hotel and the service. It's clean and comfortable. The breakfast 🥐 is very delicious- fresh fruits, steamed buns and cheese 🧀! Thanks for your service!!!
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation has greatly encouraged the hotel and is also the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
Guest User
Superior Queen Room
Stayed in Jun 2024
Couples
5 review
Amazing
Posted on Jun 24, 2024
Service is great. Washer in the room for the ones who need it. Great open view with big windows.
Response from Property: Dear Guest: Hello, I'm glad you stayed in our hotel, and thank you for your comments on our hotel. Maybe Yueyue has some bad things to do, so she can't get 5 points from you, but Yueyue will continue to work hard, and next time Yueyue will definitely win 5 points from you! Looking forward to your next stay!
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo travelers
5 review
Outstanding
Posted on Jun 13, 2024
I like it soo much. Only want to come to this hotel when have time at Shenzhen . So convenient and enough silient for everything
Response from Property: Stream slowly, soft time, thank you for your affirmation, we will continue as always good quality and more perfect service, to thank you for your support and love, look forward to your visit again, I wish you happy every day!
Dr sadi vural
Superior Queen Room
Stayed in May 2024
Business travelers
4 review
Posted on May 25, 2024
Hotel is far from city. There is nothing around. All dark small unpleasant streets. Nearest station is 1km away. There are no taxis.
Facility has pool but not open in rainy days. No sauna either. Room is renovated but a standard small room nothing special. Towels are worn out. Staff has no expression. Cold welcome.
I don’t recommend this hotel. .
Response from Property: I'm very sorry that I can't meet your expectations. Please allow me to express my sincere apologies to you. The hotel is really sorry for the trouble caused by the questions feedback in the comments. We have fed back your questions to the relevant person in charge and hope to get in touch with you. We will strengthen the improvement of hotel facilities and all aspects of quality, and we hope to provide you with better service when we have the opportunity ~ ~ Have a happy life!
0321Cyw
Superior Queen Room
Stayed in Aug 2024
Couples
4 review
Great
Posted on Aug 12, 2024
Location not bad as you can travel anywhere by taxi easily with cheap price. Very good service and room.
Response from Property: Dear Guest: Hello, I'm glad you stayed in our hotel, and thank you for your comments on our hotel. Maybe Yueyue has some bad things to do, so she can't get 5 points from you, but Yueyue will continue to work hard, and next time Yueyue will definitely win 5 points from you! Looking forward to your next stay!
Chung ho
Deluxe Queen Room
Stayed in Feb 2024
Family
41 review
Very Good
Posted on Feb 19, 2024
they are good but not as good as a 5star hotel. quality price ratio is so so.
Response from Property: Dear Guest: Hello, thank you for choosing our hotel and your comments. The price of our hotel room will be adjusted according to the surrounding market, so the price will fluctuate a little. Looking forward to your next stay, hope you can feel our sincere service, and hope to get your 5% praise ⊙∀⊙!
好想放假旅行
Superior Queen Room
Stayed in Oct 2023
Couples
3 review
Outstanding
Posted on Oct 3, 2023
The room is clean and tidy, complimentary happy hour afternoon tea, free upgrade and late check out as Trip member rewards, such a comfort stay.
Response from Property: Thank you very much for your 5-point comment. Yueyue's unremitting pursuit is to provide you with high-quality service. Yueyue will continue to make great efforts to improve its service quality. I hope Yueyue can become a kind partner in your journey, sincerely invite you to stay again, there are more surprises for you to experience!
Sijia
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
Posted on Mar 22, 2024
It is really not a great hotel
Bedroom was small, and very suffocating. We were upgraded to a room with washing machine and a kitchen, but it feels more like an apartment not somewhere you can feel relaxed after your days of travel.
Asked for a coffee cup at the restaurent and been told they don't offer service as such because this is a buffet, feel I had been educated by the staff while the other stays we had with other hotels all offered coffee take away cup for people who has busy schedule.
Good varity of food though.
Response from Property: Dear guest, hello! First of all, thank you very much for choosing this hotel. The hotel is an apartment, and it did not bring you a good stay experience. Yueyue is very sorry for that. We attach great importance to the staff service problems you reported, immediately checked the incident, and punished and retrained the staff. We will hold a special meeting to improve the corresponding work process. We apologize again for your stay experience and thank you for your feedback!
Stephanieq
Family Apartment Twin Room
Stayed in Mar 2024
Family
6 review
Amazing
Posted on Mar 18, 2024
Great hotel! Check in was easy and clean spaces. The hotel room was specious and clean. Had some issues with the aircon but the hotel staff fixed it for us very promptly. Very convenient to order takeaway that gets delivered by a little robot. The location was okay, though it’s easy to take a taxi to go anywhere anyways so it didn’t matter too much.
Response from Property: There is such a sentence: “Life is like a trip, care not about the destination, but the scenery along the way, as well as the mood to see the scenery!”! “I am honored that your trip to Fuyue is a perfect trip, your satisfaction is our greatest pursuit, looking forward to your next visit!
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
2 review
Outstanding
Posted on Sep 3, 2024
The receptionists are very kind and thoughtful.
Response from Property: Dear guests: Thank you very much for your recommendation and recognition! Endless service, thanks to your love, I hope Fuyue's humanized service will make you feel the warmth of home. Your favor and Fuyue constantly change the luxury time carved for customers. We will continue to do better and better. Your every encouragement is our better motivation, look forward to your visit again!!
Anonymous User
Superior Queen Room
Stayed in Apr 2023
Couples
16 review
Posted on Jun 19, 2023
A bit far from the station, better to take taxi to get there. Room was nice and spacious, smooth check in, staff were kind, good place to stay!
Response from Property: Dear Guest:I am glad you shared your experience and suggestions,and thank you for your recognition and praise of our service.Yueyue will do better and better with modesty.I hope you can give Yueyue a five-star praise when
Guest User
Deluxe Twin Room
Stayed in May 2023
Business travelers
4 review
Great
Posted on Jun 2, 2023
The location is near to the university, so Its quite serene in the hectic Shz city.
Response from Property: Dear guest, hello! Thank you for taking your precious time to write such a valuable review for us. (*^▽^*) Your satisfaction is our pursuit, and your comments are also a very objective reference for other guests. We look forward to your continued choice of Yueyue in the future. We will also continue to provide you with more perfect accommodation services. Thanks again for sharing! Looking forward to seeing you and Yueyue again next time~ I also look forward to seeing your 5-point confession next time! ! ! ! (*╹▽╹*)
Zhongguoren
Deluxe Twin Room
Stayed in Apr 2023
Business travelers
64 review
Great
Posted on Apr 5, 2023
quiet and peaceful. very close to some famous hi tech company buildings， like tensent and liling
Response from Property: Dear guests: Thank you very much for your recommendation and recognition! Endless service, thanks to your love, wish Fuyue humanized service to let you feel the warmth of home, your favor and Fuyue continue to carve for customers light luxury time and change, we will continue to work hard, do better. Every time you encourage us to do better, looking forward to your visit again!!
kingwingo
Superior Queen Room
Stayed in Dec 2023
Couples
2 review
Very Good
Posted on Mar 2, 2024
the room is clean and new, and the location is not bad too!
Response from Property: Dear Guest: thank you for choosing our hotel and your comments. The price of our hotel room will be adjusted according to the surrounding market, so the price will fluctuate a little. Looking forward to your next stay, hope you can feel our sincere service, and hope to get your 5% praise !
MaggieMing
Deluxe Twin Room
Stayed in Oct 2023
Business travelers
16 review
Posted on Dec 14, 2023
Everything is standard, pretty good experience to stay.
Response from Property: Dear Guest, Thank you very much for your stay and appreciation! I'm glad to have a good time for your trip. Your praise is a great inspiration to the hotel and a driving force for our progress. We will continue to keep our enthusiasm and strive to make every guest enjoy a satisfactory stay. We look forward to your return! I also look forward to seeing 5 points of confession next time! Have a nice life!