Sugar Box Hotel (Shenzhen Gongming Square Heshuikou Metro Station Branch) Reviews

Response from Property: Wow wow wow, I accidentally captured the praise of my dear, Xiaotang is really happy, the hot summer outside has become lovely, our hotel will continue to provide good service, and look forward to your visit again! I would be even happier if I could become a five-star candy

Response from Property: Thank you for your praise, special love, for special you, you are our little sun, your praise warms all the service staff in our hotel and will continue to serve you attentively! refill ❤

Response from Property: Dear, if you encounter any problems during check-in, you can contact our front desk as soon as possible to deal with it here. I can change the room for you. I am really sorry to bring you a bad check-in experience. The next time you can stay in our hotel again, give us a chance to apologize!

Response from Property: Dear, the downstairs is next to the subway entrance. It is inevitable that the subway will be a bit noisy during operation hours. Fortunately, the suspension at night will not affect your rest. However, the transportation is really convenient, 😄😄😄 Thank you for your approval. Compared with the surrounding area, our home is still very cost-effective! Looking forward to your next visit!

Response from Property: Dear, a sudden negative review after half a month seems to have slapped Xiaotang a few times. If you check in on the same day and find that you are not satisfied, you can choose to check out immediately. The sudden negative review of 1.7 after so long is really true It's very sad. Our hotel only replaced a batch of new sofas in March. Most of the TVs in the big bed rooms are 43-55 inch Xiaomi TVs. There is no outdated facilities as you mentioned. Although we don't have many comments, we all recognize the hygiene here, and the environment is very cost-effective in the surrounding area. Thank you for your feedback, and I wish good luck to the good people in the same industry!

Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear, if you have any problems that need to be solved during your stay, remember to contact our lady at the front desk as soon as possible, Xiaotang will be eager to solve the problem for you! Thank you for your feedback and look forward to seeing you again!

Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. When you placed an order on Ctrip, the Ctrip website set the location of our hotel wrong, so you can't find the location of our hotel. We have already reported this problem to Ctrip. The navigation location has also been changed. Now the location on the map has been changed. That's right, you can also contact our front desk and we will tell us the specific location here. I am very sorry for the trouble you have caused. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: , Dear guest, thank you for your review of the hotel! Regarding your experience during your stay in the hotel, we deeply regret that we have already replaced the bedding with new ones and used the hygienic problem. We have also reported it to the room department. If you come here next time, I hope to book this hotel again and give us a chance to apologize . Looking forward to visiting again!