Leyizhu Wuren Smart Hotel (Shenzhen Yantian Shatoujiao) Reviews
Leyizhu Wuren Smart Hotel (Shenzhen Yantian Shatoujiao)
5F Building 12, Yantian International Creative Port, Gongye East Street, Yantian District, Shenzhen, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Leyizhu Wuren Smart Hotel (Shenzhen Yantian Shatoujiao) Guest Reviews
3.8/5
138 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.6
Service3.8
Cleanliness3.9
Filter by:
Sort by:
All reviews(138)
Positive reviews(117)
Reviews with photos/video(32)
Awesome rooms(38)
Friendly owner(24)
Large rooms(19)
Average lighting(12)
Would stay again(10)
Convenient location(10)
Easy to get around(6)
Close to metro(3)
Negative reviews(21)
Anna
Boutique Room
Stayed in Apr 2024
Family
1 review
1.7/5
Posted on Apr 13, 2024
Hidden away on a back street, amongst car garages. No clear signage on how to get to the hotel from the entrance. Couldn’t access the hotel with the codes in confirmation email. Left fumbling outside to get a number to call.
Check-in took forever as the guy had issues with logging a foreigner passport in.
Booked 2 rooms for my parents & myself, my room had no water, no kettle, nor lights that worked in the bathroom. The ‘tech’ didn’t work.
Bed was comfy and sheets clean but the rest of the room’s cleanliness was questionable from what could be seen in the dim lighting.
Response from Property: Hello, distinguished guests! We are very sorry for your unpleasant experience! In view of the above, the company plans to conduct a comprehensive upgrade of the hotel in the near future, including the first floor foyer decoration (including lighting and guide) , the hotel intelligent upgrade (including pre-stay self-service online booking, self-service check-in, mobile phone password or scan code to open the door. The self-service check-in system supports passport, Two-way Permit card, Taiwan compatriot card etc. , the hotel plans to transform all rooms into cinema-style rooms (high-lumen projector and 100-inch giant screen) , look forward to your visit again!
Shengkatalinnuozhoudengzilong
Boutique Room
Stayed in Sep 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 20, 2023
The third time I stayed here, the health insurance was very good every time. The young lady was very helpful and single!
It's very close to Zhongying Street. It's worth going to Zhongying Street to experience the fun of shopping!
It's very close to the beach, and it's great to see beautiful women on the beach!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your five-star review and sharing your stay experience with us! We will continue to create a wonderful stay experience for every guest, and we sincerely thank you for your support and love. wish you a happy life!
Anonymous User
Boutique Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 31, 2023
The room was very clean and well equipped. No room card is required, you can easily enter and exit the room through the password provided by the hotel. The service is attentive, the bedding is comfortable, and it's a great experience. Will stay again if given the chance.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your five-star review and sharing your stay experience with us! We will continue to create a wonderful stay experience for every guest, and we sincerely thank you for your support and love. wish you a happy life!
Guest User
Boutique Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Check-in was smooth, the windows were large, the view was wide, and there was plenty of sunlight. The equipment is very considerate: latex mattresses and pillows bring good sleep enjoyment. The carpet in the corridor is soft and comfortable to step on. I will choose this hotel next time I come.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your five-star review and sharing your stay experience with us! We will continue to create a wonderful stay experience for every guest, and we sincerely thank you for your support and love. wish you a happy life!
Anonymous User
Boutique Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 30, 2023
The room hygiene is very good, and the equipment is very intelligent. Use the door password provided by the hotel to enter the room, the curtains will automatically open, and the ambient lights will automatically adjust according to needs. The service is excellent and not perfunctory. The room was very comfortable to stay in. Worth staying again.
Original TextTranslated by Google
Response from Property: Thank you for your 5-star review! It is said: People with many beautiful things in their hearts can always discover all kinds of beauty in this world. Just like, there are all kinds of beauties in the eyes, all kinds of beauties in the heart, just like all kinds of beauties around us, all kinds of beauties in life. May your dreams be fulfilled under the full moon, may everything be fulfilled, may your life be peaceful and peaceful every year!
Gangbenggeer
Boutique Room
Stayed in Aug 2023
Other
42 review
5.0/5
Outstanding
Posted on Aug 25, 2023
This is a shop I like very much. It is located near Sha Tau Kok MTR station. It is very convenient for traveling. It is only a few hundred meters away from Chung Ying Street. I can just walk there. Especially the hotel. I like it very much. The room is big and there is a work desk. It's very warm, the linen is very new, the shower is hot and cold, especially the service staff at the front desk, they are very enthusiastic, I like it very much, I will stay here again next time I come here, hahaha
Original TextTranslated by Google
6/9
Response from Property: Persist in thinking clearly, put aside the warm fragrance in the memory in the depths of time, soak in the morning light, and have a look of tranquility. Thank you for your recognition, and wish you well!
THT Diana
Boutique Room
Stayed in Jul 2023
Solo travelers
18 review
1.5/5
Posted on Aug 1, 2023
Except for Xiaoqiang in the whole room, the little robot service in the unmanned hotel is actually broken! Scared my baby to death! The button service in the hotel room is also broken! ! 🤪
Fortunately, you can still find someone at the front desk when you go out🙏🏻 Otherwise, there is no help in the world🤪
As a result, I checked out the next day after staying one night and had to book another hotel! ! ! It’s a waste of time and money! 🤨
It is quite responsible and allows early check-out and refund.
Finally, I would like to mention that the automatic vending cabinet for ** supplies [picture attached] is placed in a prominent place in the room...is the positioning of your hotel...it has devalued the style!!!
Original TextTranslated by Google
Response from Property: Xiaole is very sorry. We are very sad that we did not bring you a satisfactory experience during your stay. Thank you for your feedback. We often clean up Xiaoqiang's. There may be occasional oversights in individual rooms. We will check and deal with it more strictly. At the same time, we are We can change your room for free; for the convenience of everyone, our hotel will still set up a duty officer at the front desk. If you have anything, you can contact our duty attendant at any time to handle it; finally, the vending items you reported are for the convenience of couples traveling. , we have indeed not received feedback in this regard before, and we will seriously consider this matter. Thank you again and look forward to your coming again. I wish you a happy life!
Yan
Premier Suite
Stayed in Oct 2023
Couples
4 review
4.0/5
Very Good
Posted on Oct 9, 2023
The bed is comfortable and the place is clean. However, there is no one at the front desk. Hong Kong people need to wait for the front desk to come out to check in.
Original TextTranslated by Google
Anglesmile
Boutique Room
Stayed in Aug 2023
Family
3 review
3.2/5
Posted on Aug 13, 2023
On the industrial floor, there was a smell of smoke. I tried the door code a few times but couldn't open the door and had to call customer service. The environment was okay, but the sanitary conditions were not ideal. I saw a lot of hair when I went to the sink. But it’s cheaper and more convenient.
Original TextTranslated by Google
Response from Property: We are sorry for the inconvenience caused to you during your stay. We will learn from our mistakes and do a good job. Thank you for your comments and feedback. I wish you a happy life and welcome you next time.
連洗手間的燈都是壞的,要摸黑來沖涼,其他的都不用說啦
Boutique Room
Stayed in Jul 2023
Business travelers
11 review
1.0/5
Posted on Jul 10, 2023
Even the light in the bathroom was broken, so I had to take a shower in the dark, let alone the rest!
Original TextTranslated by Google
Response from Property: We are sorry for the inconvenience caused to you. If you encounter any problems during your stay, you can contact our staff at any time to help you deal with it. Thank you for coming!
Guest User
Boutique Room
Stayed in May 2023
Solo travelers
2 review
3.2/5
Posted on May 15, 2023
The environment is so-so, the automatic sensor lights can't be turned off, when the air conditioner reaches the temperature and the solenoid valve is turned off, there will be a sound of water from the pipeline, and then the bathroom light will turn on, and it was shown all night. Adjusted the temperature of the air conditioner several times
Original TextTranslated by Google
Response from Property: We are sorry for the inconvenience caused to you during your stay. The automatic sensor lights can be turned off. If you encounter problems during your stay, you can contact our staff at any time to help you deal with it. Thank you for coming!
Guest User
Boutique Room
Stayed in Apr 2023
Couples
24 review
4.0/5
Very Good
Posted on May 2, 2023
Improve the decoration of the room, and the automatic light. When sleeping at night, only the footlights have a sensor. It will be more humane, because too bright will affect other sleeping roommates. It’s just a small opinion.
Original TextTranslated by Google
Response from Property: Thank you for your feedback, we will seriously improve ourselves and welcome you to stay again!
Guest User
Boutique Room
Stayed in Mar 2023
Family
31 review
3.2/5
Posted on Apr 6, 2023
The external environment of the hotel is bad. It was refitted from an old industrial building. There are car repair shops and warehouses downstairs. Parking around is also very inconvenient. The roads are narrow and full of randomly parked vehicles. The room environment is acceptable and relatively large, but the facilities are also outdated. If it weren't for running a marathon and being full of people everywhere, I wouldn't spend 400 to stay in this express hotel.
Original TextTranslated by Google
Response from Property: Xiaole is very sad that we did not give you a perfect check-in experience. We are constantly improving ourselves. The room check-in is very quiet. It is nearby the Sha Tau Kok subway station and can be reached in a few minutes. Parking is free downstairs. If there is no parking space, You can also park in a nearby parking lot (with a cap of 30 yuan). There are discounts for returning old customers. Welcome to visit again!
Guest User
Boutique Room
Stayed in Dec 2022
Couples
4 review
1.0/5
Posted on Jan 1, 2023
Why is this hotel so bad? It’s actually a small hotel. There’s no signage on the way from the 1st floor to the 5th floor. People saw one for a long time. When they arrived at the front desk, there was a small table with a computer. Basically, there was no service. Check-in You have to call to come. The facilities were old when I lived there. The so-called smart is a few yuan sensor light. The important thing is that this light is very sensitive. It keeps switching on and off when sleeping, and there is no switch to control it, let alone sleeping. The next day I called to give feedback. The customer service said to arrange someone to come over or handle it by myself. I was 3 meters away from the ground and let me handle it. Just make a phone call, don't mention the delivery of medicine, this hotel let me stay for free, I don't want to stay a second time
Original TextTranslated by Google
Response from Property: We are sorry for the inconvenience caused to you during your stay. We did not handle the problem in time during your stay. This is our mistake. We will learn from our mistakes and do our job seriously. I wish you a happy life and welcome you to visit us next time.
Guest User
Guestroom (2 Beds)
Stayed in Oct 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 16, 2022
Clean, tidy, airy and comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your favorable comments and support. We will continue to work hard and look forward to your coming often.