HUA YI Hotel (Shenzhen North Railway Station)

HUA YI Hotel (Shenzhen North Railway Station) Reviews

HUA YI Hotel (Shenzhen North Railway Station)

Building 143-146 Dongquan New Village, Mintang Road, Longhua District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
HUA YI Hotel (Shenzhen North Railway Station)
HUA YI Hotel (Shenzhen North Railway Station)HUA YI Hotel (Shenzhen North Railway Station)HUA YI Hotel (Shenzhen North Railway Station)
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HUA YI Hotel (Shenzhen North Railway Station) Guest Reviews

4.7/5
Outstanding
7570 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(7570)
Positive reviews(7428)
Reviews with photos/video(3536)
Friendly front desk staff(1176)
Delicious breakfast(862)
Easy to get around(812)
Many amenities(490)
Close to metro(348)
Awesome gym(185)
Well decorated(175)
Perfect for business trips(152)
Negative reviews(142)
Ryanocort
Business 2-bed Room
Stayed in Sep 2024
Family
7 review
4.5/5
Great
Posted on Sep 8, 2024
10 minutes’ walk from metro station. Reception is friendly. The hotel is clean, however the air conditioning is not effective enough, maybe we came in a very hot day. Recommend to stay here if you need to access to Shenzhen north railway station easily.
Response from Property: Dear friends, hello! I am very glad to receive such recognition from you. Xiaoyi is very excited and happy! We receive not only guests, but also friends from afar. We will strive to do better and better, and hope to have the opportunity to serve you again. I wish you a pleasant journey.
Jason
City-View Business Double Bed Room With Eclan Sleep Aid Bedding
Stayed in Jul 2024
Business travelers
2 review
4.5/5
Great
Posted on Jul 21, 2024
Nice hotel near Shenzhen North Station. Lots of shopping, food and entertainment near by. Room is small but has everything, They even provide laundry service. Another thing is the soundproofing is not good. Breakfast is reasonably good, but not the very extensive 5 star hotel type.
Response from Property: Dear guest, hello! Thank you for choosing to stay at Huayi Hotel. We sincerely apologize for any problems that may have occurred during your stay. If you have any needs during your stay, please feel free to contact the front desk at 888, and we will change your room or repair it in a timely manner. Looking forward to your visit again and wishing you a pleasant journey~
dovanhiep
Business Queen Room
Stayed in Jul 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Jul 10, 2024
Their receptionist is friendly and very helpful even though they cannot speak English to support their guest. However, their hotel look old, tight and dark. The location is good. There are many restaurants and street foods around here.
Response from Property: Distinguished guests: how do you do Thank you for your affirmation of our work, our hotel has a variety of different room types, if you like brighter color can choose our city view room type, in addition, we have suites to choose, welcome you to stay again, I wish you a pleasant journey!
Anonymous User
Business Queen Room
Stayed in Jun 2024
Travel with friends
60 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Extremely surprise by their top notch service. Reached drenched because the Didi driver insisted to drop us by the roadside when it's pouring heavily. One of the reception lady in duty actually came running out to fetch us into lobby with the umbrellas in the heavy rain and helped us with our luggages. Upon stepping into the hotel, we were served with refreshing ice drinks. Upon completion of checkin and unpacking, the reception lady came knocking on our room door with 2 hot tea for us quoting "you are both drenched so please take some ginger tea in case you catch a cold" Such an awesome touch and gesture that can be do without but they did anyway. Hotel room is also good. One of the best hotel i have been to, especially in China. Amenities were of good quality which is better than some 5 stars international hotel. Free laundry (6pc) per day is a bonus especially we were drenched and needed a laundry service. Loaning of umbrella require a deposit of 50RMB/unit but was returned immediately on Alipay after returning. We're just amazed and will definitely return to stay with them.
Response from Property: Dear friends, hello! I am very glad to receive such recognition from you. Xiaoyi is very excited and happy! We receive not only guests, but also friends from afar. We will strive to do better and better, and hope to have the opportunity to serve you again. I wish you a pleasant journey.
FOOK HEE
Business Queen Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The hotel's service is very good, the front desk service staff is very good, very warm, the room facilities are very good and complete, the hotel can also send laundry for free, this is very good, the service is very in place, the overall feeling is very good, very satisfied!
6/8
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Huayi Hotel will be the warmest and most unique one in your memory!
Just_trying
Business Queen Room
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 31, 2024
The first time I chose a hotel which is not a part of a hotel chain, i liked the location -next to the train station. I’m so surprised! It was way better experience than I expected! The reception girls were super nice and friendly-let me check in 4 hours before my check in time, the laundry and ironing was free and I’m impressed with their breakfast! Good variety and very good!
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us, we will continue to uphold the service concept of hard work and careful service, so that you can feel the warmth of home in Huayi Hotel. Look forward to your visit again, I wish you happy every day!
Guest User
Business Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
We like this hotel very much Near to night food street and shopping area
Traveler Dan
Business Queen Room
Stayed in May 2024
Solo travelers
48 review
4.5/5
Great
Posted on May 2, 2024
The hotel is good if you need to use Shenzhen North station. It was a bit loud in the evening. I could hear everything in the halls and rooms next door. The breakfast was good value with lots to choose from.
Response from Property: Dear guest, hello. Thank you for your support of Huayi Hotel. We apologize for any inconvenience caused during your stay. The sound insulation issue is currently being rectified by the hotel, and the front desk is also equipped with sleep earplugs. If you need them, please feel free to contact us at any time. Looking forward to your next visit and experiencing the progress of Huayi Hotel. Wishing you a happy life.
JacMn
Business Queen Room
Stayed in Apr 2024
Couples
12 review
4.7/5
Amazing
Posted on May 22, 2024
Less than 10mins ride from Shenzhen North Station. There's lotsa eateries and a night food market right beside the hotel and 2 reasonably priced massage palours. Went up to our level and realised all rooms that were not occupied have their doors ajar. So weird and safety compromised i feel. Imagine any guest can go into an empty room and mess it up b4 someone checks in. Anyway, checked in to a room where TV and Wifi was down. The cleaning lady was along the corridor thus we told her about it and she radioed reception to change our room. She then brought us to the new room on another floor whose door was wide open too. 10mins later we got a call saying our room card is being delivered and told us to open our door. There the robot was right outside with our room card. Technology ~ 👏 2nd night when we got back to our hotel we were told Wifi is down for our level and another level. Zzzz. Again we had our room changed. So troublesome omg. 😅 Anyway staffs were all polite and very helpful. Frontdesk, restaurant staffs, chambermaids 👍👍 Breakfast was average but not too bad. Rooms were not equipped with a fridge which is quite a staple appliance. So can't buy drinks like milk or juices. Whats great was everyday you can have free laundry for 6 pieces of clothings.
Response from Property: Dear guest, hello! Thank you for your support to Huayi Hotel, and thank you very much for your feedback. We attach great importance to the experience of customers. We will report the problems you mentioned to our superiors and take corresponding corrective measures to prevent such situations from happening again. Look forward to your visit again to review our progress, I wish you a pleasant trip ~
bBee_TT
Business 2-bed Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The place is very clean. The staffs are very nice and friendly and help us to the best of their abilities, even though we cannot speak Chinese. The tea welcome drink is extra perk since I and my family like it very much. There is a lady playing Gu Zheng instrument in the lobby. There is a small fitness. Overall atmosphere is very nice. The only drawback is the bathroom is rather small, but acceptable. Regarding the noise you can see from other reviews, I would say there were some noise but it’s manageable and we sleep like a log, even though I’m a person with difficulty to sleep and easily waking up. I would totally recommend this place, especially it’s near the North station where we will take the high speed train to Guangzhou next. โรงแรมดีนะคะ สะอาดเรียบร้อย พนักงานบริการดีมาก แนะนำค่ะ
6/7
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Huayi Hotel will be the warmest and most unique one in your memory!
Guest User
City-View Audio-Visual Suite With Eclan Sleep Aid Bedding
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Nice travel
Anonymous User
Business 2-bed Room
Stayed in Mar 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Apr 1, 2024
Conveniently located 15 minutes walking from metro. Close to large mall and next to hotel is a cute food stall street.
Wave
Business 2-bed Room
Stayed in May 2024
Family
10 review
4.5/5
Great
Posted on May 20, 2024
Finally got to watch the guzzling. Had a nice comfortable stay.
Response from Property: Dear guest, hello! I am so excited to receive your praise. I am so glad to have made your stay such a pleasant experience. Your recognition is the biggest driving force for our friends to move forward, we warm you, but you warm us more, also hope to have the opportunity to get your full 5 points of praise yo, Xiaoyi's friends wish you a happy life ~
Guest User
Business 2-bed Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
It’s very clean and the staff are always very kind. There is a very nice breakfast 
AdamBuffalo
Business Queen Room
Stayed in Mar 2024
Solo travelers
39 review
5.0/5
Outstanding
Posted on Mar 15, 2024
This is one of the cleanest hotels I have ever stayed in. Location is a short walk to the red line metro. Area has lots of food, bars, and entertainment. Staff were extremely helpful despite my inability to speak Mandarin. This will be the only hotel I am likely to stay in when I visit Shenzhen. Thanks for a great trip!
Response from Property: Ding dong! ~~Dear friend, I am very happy to receive such recognition from you. Xiaoyi is very excited and happy! We receive not only guests, but also friends from far away. "Friendly, reliable, caring and considerate" is the personality charm that Huayi brings to its guests, and it is also the reason why guests love Hampton. We will work hard to do better and better, and hope to have the opportunity to serve you again! ————Waiting for your Xiaoyi