Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station) Reviews
Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station)
No.324 Fuhua Road, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
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Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station) Guest Reviews
4.5/5
Good
2452 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(2452)
Positive reviews(2344)
Reviews with photos/video(242)
Easy to get around(402)
Convenient location(303)
Close to metro(268)
Classy environment(202)
Friendly front desk staff(149)
Average sound insulation(86)
Delicious breakfast(25)
Perfect for business trips(22)
Negative reviews(108)
Th14888
Elegant Queen Room
Stayed in Aug 2024
Couples
7 review
Very Good
Posted on Aug 25, 2024
Room is clean and bed is very big and comfortable.
Some minor issues - room had a faint smoke smell and the TV reception was patchy.
商務住客
Xi'An Deluxe Double Bed Room
Stayed in May 2024
Business travelers
6 review
Posted on Aug 10, 2024
Room is small but ok for business travellers. An underground entrance is right in front of the hotel. There are many shops in the underground mall.
LingCheryl
Elegant Queen Room
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 12, 2024
Great location, friendly front desk. Highly recommended
Nick8
Elegant Queen Room
Stayed in Feb 2024
Couples
72 review
Posted on Feb 11, 2024
The hotel doesn't give cancelation even if you don't stay in a room but they take all the money for literally nothing. The check in process is too long.
Guest User
Xi'An Deluxe Double Bed Room
Stayed in Jan 2024
Business travelers
3 review
Outstanding
Posted on Jan 8, 2024
Reception was very helpful and friendly, with a custom request. Would stay here again. Room was clean and modern.
Eddy’s
Elegant Queen Room
Stayed in Sep 2023
Business travelers
20 review
Outstanding
Posted on Nov 2, 2023
Hotel is just above the subway exit, lots of eateries nearby.
Would suggest pay a bit more to stay in a room with windows.
The Room and toilet are clean.
There are free use of washing machine and dryer.
Edward Hong Kong visitor
Xi'An Superior Double Bed Room
Stayed in Sep 2023
Travel with friends
36 review
Very Good
Posted on Sep 23, 2023
clean, quiet and good services.
good location, closer to MTR station
Not enough car parking spaces
Slow checkout
Anonymous User
Xi'An Superior Double Bed Room
Stayed in Jul 2023
Family
2 review
Posted on Jul 13, 2023
The electricity supply is weak and most of the plungers are not working.
The flushing of toilet was broken and flushing overnight.
When we ask for the socket, the worker didn’t provide.
Guest User
Elegant Queen Room
Stayed in Jun 2023
Solo travelers
1 review
Amazing
Posted on Jun 18, 2023
Great location just next to the Gangxia mrt station. The front desk staff are friendly and helpful. Service attitude is really good. Value for money.
monkeygorilla
Elegant Queen Room
Stayed in Oct 2023
Travel with friends
2 review
Amazing
Posted on Oct 30, 2023
Was a solid stay. Staff very helpful. Location is very good.
Marco
Xi'An Superior Twin Room
Stayed in Apr 2024
Family
1 review
Very Good
Posted on May 2, 2024
Nice service & Nice equipment
HH_Jsd
Elegant Queen Room
Stayed in Mar 2023
Business travelers
1 review
Outstanding
Posted on Mar 22, 2023
very good
Santiliano
Elegant Queen Room
Stayed in Apr 2023
Business travelers
19 review
Outstanding
Posted on Apr 27, 2023
Super nice staff and helpful ! I decided to stay more day for my business trip and get e rest .
Guest User
Elegant Queen Room
Stayed in May 2023
Business travelers
19 review
Great
Posted on Jun 4, 2023
Very convenient from travel between Shenzhen to Hong Kong
Guest User
Xi'An Superior Twin Room
Stayed in Apr 2024
Business travelers
1 review
Great
Posted on Apr 23, 2024
Amazing hotel!