Vienna International Hotel (Shenzhen Futianqu Jingtian) Reviews
Vienna International Hotel (Shenzhen Futianqu Jingtian)
No. 7001 North Ring Avenue (Shenzhen Petroleum Building), Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
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Vienna International Hotel (Shenzhen Futianqu Jingtian) Guest Reviews
4.8/5
Excellent
1877 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1877)
Positive reviews(1840)
Reviews with photos/video(192)
Easy to get around(175)
Friendly front desk staff(164)
Classy environment(162)
Awesome amenities(88)
Delicious breakfast(65)
Close to metro(57)
Perfect for business trips(17)
Tasty coffee(10)
Negative reviews(35)
Guest User
Superior Queen Room
Stayed in abr 2024
Business travelers
5 review
Outstanding
Posted on 18 jun 2024
Convenient location with very kind staff, appreciate the help given and their efforts!
Gigiiiiii
Standard Queen Room (No window)
Stayed in ene 2024
Couples
23 review
Very Good
Posted on 18 feb 2024
The service is very good. and I like the bed which fit for two person so that I can sleep comfortably. I will come back next time for sure !!
Guest User
Business 2-bed Room
Stayed in sep 2024
Business travelers
3 review
Outstanding
Posted on 5 sep 2024
The hotel environment is very good. The front desk staff is very nice and patient. There are many places to eat and play nearby. It is also very convenient to take a taxi around. The sanitary environment is also good. I have stayed here many times and will come here often in the future.
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Response from Property: ❤Our hotel's NPS consumer satisfaction is 95%❤Dear guests, hello! Thank you for choosing Vienna International Hotel Shenzhen Futian District Jingtian Branch! Thank you for taking the time to review Xiaowei! Xiaowei provides free parking services for every guest staying in the hotel, solving the problem of having nowhere to park when you drive out! The first floor of the hotel provides you with a delicious and nutritious breakfast, and we look forward to your next visit! The hotel is located at Exit A2 of Meijing Metro Station, 50 meters walk to the hotel, with convenient transportation, dining and entertainment. Xiaowei, on behalf of all the hotel staff, looks forward to your visit again!
Guest User
Standard Queen Room (No window)
Stayed in ago 2024
Other
5 review
Outstanding
Posted on 29 ago 2024
The front desk staff was very enthusiastic and had a good service attitude. They upgraded our room for free. The hotel is in a great location, with many places to visit nearby, and robots can deliver takeout.
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Guest User
Business 2-bed Room
Stayed in ago 2024
Family
7 review
Outstanding
Posted on 28 ago 2024
The hotel is in a good location, convenient for travel, and the subway station is right next to it. It is cost-effective. The room is clean, comfortable and quiet. The hotel service is very good, and the front desk and waiters are very friendly. The supporting facilities are good. If you order takeout, there will be a robot to deliver the food to the door of the room. After 9:30 pm, there is also free midnight snack.
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Response from Property: ❤Business travel customers' real feelings 4.9 points +❤Thank you for your praise. It is our greatest honor to receive your recognition. At present, our hotel has added new 5.0 rooms on the third floor, and the quality of the products is better. You can experience it if you have the opportunity. Thank you again for your comments. We look forward to your visit again!
Mimitutuji
Business 2-bed Room
Stayed in ago 2024
Family
4 review
Outstanding
Posted on 18 ago 2024
The room facilities are new, the bed and bathroom are clean and tidy, there is no odor, and the air conditioning is cool. I have lived in Vienna before. It is located in the city center and there are many shopping malls around. I am very satisfied with the experience of this store
Original TextTranslated by Google
Response from Property: ❤Free parking❤ Dear guests, hello! Thank you for choosing Vienna International Hotel Shenzhen Futian District Jingtian Branch! Thank you for taking the time to review Xiaowei! Xiaowei provides free parking service for every guest staying in the hotel, solving the problem of having nowhere to park when driving out! Convenient transportation, dining and entertainment, Xiaowei, on behalf of all the hotel staff, looks forward to your visit again!
Guest User
Business Queen Room
Stayed in ago 2024
Solo travelers
5 review
Outstanding
Posted on 28 ago 2024
The room type was upgraded for free upon check-in, which was very good. The hotel also took the initiative to delay check-out, which was very considerate. The service of Xiaoxing and Xiaoyue at the hotel front desk was very good. The room was very clean and hygienic, with good lighting and ventilation. The decoration was very tasteful and cost-effective. In short, it was a very good stay experience. The space was large and very good.
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Response from Property: ❤Convenient transportation, close to the subway❤ Dear guests, hello! Thank you for your praise for Vienna International Hotel Shenzhen Futian District Jingtian Branch, which has increased our confidence. We must work harder in the future and hope to show our best to everyone, so that every guest can have a beautiful picture in their memory. The hotel is close to Metro Line 9 Meijing A2 Exit 50 meters and North Ring Road, and can easily reach Happy Coast, Shenzhen Bay Park, Mangrove and other tourist attractions. Looking forward to your visit again!
Guest User
Business 2-bed Room
Stayed in ago 2024
Family
2 review
Outstanding
Posted on 25 ago 2024
The room is nice and the service is good. It’s worth coming back next time. It’s very good.
Original TextTranslated by Google
Response from Property: ❤This hotel’s NPS consumer satisfaction rate is 95%❤ Dear guests, hello! Thank you for choosing Vienna International Hotel Shenzhen Futian District Jingtian Branch! Thank you for taking the time to review Xiaowei! Xiaowei provides free parking services to every guest who stays, solving the problem of nowhere to park when you drive! The first floor of the hotel provides you with a delicious and nutritious breakfast. We look forward to your next visit! The hotel is located at Exit A2 of Meijing Subway Station. It is a 50-meter walk to the hotel. It has convenient transportation, convenient dining and entertainment. On behalf of all the hotel staff, Xiaowei looks forward to your visit again!
Guest User
Superior Queen Room
Stayed in ago 2024
Travel with friends
1 review
Outstanding
Posted on 10 ago 2024
The hotel is beautiful and cost-effective. It has free midnight snacks, laundry services, and a gym. It is more suitable for family travel
Original TextTranslated by Google
Response from Property: ❤Late Night Canteen (Free Supper)❤Thank you for your praise. It is our greatest honor to receive your recognition. At present, our hotel has newly opened a late night canteen, which is open from 21:30 to 23:00 every night. There are porridge, side dishes, special soup noodles, and guests staying in the hotel can enjoy free supper. You are welcome to experience it when you are free. Thank you again for your review. We look forward to your visit again!
Guest User
Superior Queen Room
Stayed in ago 2024
Family
15 review
Outstanding
Posted on 6 ago 2024
The front desk service was excellent. Seeing that I was with my child, they upgraded my room. The stay was very comfortable. The room was clean and spacious. The surrounding area was convenient. I like it very much and will come again next time
Original TextTranslated by Google
Response from Property: ❤Business travel customers' real feelings 4.9 points +❤Thank you for your praise. It is our greatest honor to receive your recognition. At present, our hotel has added new 5.0 rooms on the third floor, with better quality products. You can experience it if you have the opportunity. Thank you again for your comments. We look forward to your visit again!
Guest User
Standard Queen Room (No window)
Stayed in ago 2024
Solo travelers
1 review
Outstanding
Posted on 6 ago 2024
It's very big, the toilet is very clean, it's very comfortable to live alone. Mineral water and tea are free to drink, there is a big recliner, a big desk, and the bed is very big.
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Guest User
Superior Queen Room
Stayed in jul 2024
Family
1 review
Outstanding
Posted on 31 jul 2024
Stayed in this hotel for 2 nights, the hotel upgraded the room, and there was a free midnight snack after 9:30 pm, with noodles and porridge. It rained every day these days, and the hotel can dry the clothes by itself, which is very convenient.
Original TextTranslated by Google
Response from Property: ❤Our hotel's NPS consumer satisfaction is 95%❤Dear guests, hello! Thank you for choosing Vienna International Hotel Shenzhen Futian District Jingtian Branch! Thank you for taking the time to review Xiaowei! Xiaowei provides free parking services for every guest staying in the hotel, solving the problem of having nowhere to park when you drive out! The first floor of the hotel provides you with a delicious and nutritious breakfast, and we look forward to your next visit! The hotel is located at Exit A2 of Meijing Metro Station, 50 meters walk to the hotel, with convenient transportation, dining and entertainment. Xiaowei, on behalf of all the hotel staff, looks forward to your visit again!
Guest User
Superior Queen Room
Stayed in jul 2024
Business travelers
3 review
Outstanding
Posted on 30 jul 2024
The front desk service is first-class, the hospitality is warm, the transportation is convenient, and it is a very satisfactory stay experience. I will come again
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Anonymous User
Superior Queen Room
Stayed in jul 2024
Other
1 review
Outstanding
Posted on 8 jul 2024
The room is spacious and bright. The service is warm and thoughtful. The breakfast is very rich and the dinner is very healthy. The price is not expensive. It is relatively affordable and cost-effective. It is suitable for college students who have just entered the society to rest while looking for a job.
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Response from Property: ❤Free laundry service (free to wash)❤Thank you for your stay and good comments. It is an honor to be recognized by you! There is a 24-hour free laundry room on the 3rd floor of the hotel. The hotel also provides free laundry service. If you need it, you can call the hotel front desk at the first time. All the staff of the hotel are dedicated to serving you and hope to provide you with a better stay experience. Thank you again for staying and sharing your experience! Looking forward to your visit again! I wish you a happy life!
Guest User
Standard Queen Room (No window)
Stayed in jul 2024
Solo travelers
2 review
Posted on 10 jul 2024
Went to see a concert. I chose a hotel near the subway entrance. The reviews were good, and I left a message that I needed a quieter room.
Service: Went to the front desk to check in, the attitude was OK.
Environment: I left a message that I needed a quiet room. After checking in, I looked around and found that the room was at the elevator entrance, right after I got out of the elevator. What? ? Many people were walking around, and I could hear it clearly in the room. It was very noisy. Others talked very loudly, so I was speechless.
Hygiene: I usually check around when I check in, and I found that there was dirt on the bed...
Welcome coffee: When I placed the order, it showed welcome coffee, but there was actually no... The waiter didn't tell me about this either.
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