Lavande Hotel (Shenzhen Xili Metro Station) Reviews

Friendly staff were super helpful. Curtain buttons seems to be weird but after giving some more tries I was able to "turn off" the curtain. Same for the TV long loading times and sometimes no reaction via remote control (battery still had enough energy). In a short: do not give up and give it a few more tries.

You can find almost all the food from China on the street next to the hotel.

There is no sense of service. Walking in the corridor is inconvenient and the carpet is very dirty.

The location is excellent, the transportation is convenient, the room is clean and tidy, and the stay is very comfortable. The front desk staff are very good at service, very proactive and enthusiastic, and I personally think the price/performance ratio is quite high. The streets and alleys around the hotel have their own specialty snacks, which you won’t be able to finish in a day or two. There is also a 366 Food Street, which is very lively at night. It’s just that the hotel may be a little noisy because it’s outdoors on the street, but it’s basically noisy after 12 p.m. It's still very quiet. Another thing is that you can order takeout here. After the food arrives at the hotel, the waiter will use a robot to deliver it to your room. I'm a little surprised at this. Looking back, I actually went to the hotel 4 years ago. They are also of the same room type. The facilities are indeed getting old and some are broken, but it does not affect the use. The room is still as beautiful. In addition, the snacks outside are actually open at 11 o'clock in the evening, so if you have the opportunity If you want to go to Xili, you can try to go out for some snacks at night. There are all kinds of delicacies. Return to the hotel. Overall it is very good. I think it is at the upper-middle level. The price is not expensive in the urban area. Accommodation The environment and sanitation are much better than those of fast hotels with the same price. The service attitude is standardized and worth recommending. Although the renovation took a long time, there is no peculiar smell. This shortcoming is an advantage. I hope you will gain something from reading this comment

It opened for 489 yuan. I checked out directly after staying for two hours. Too lazy to answer a bunch of questions, and still come back for customer visits. Honest feedback is also said to be standard. That's garbage. Please ask the hotel to review itself.

The location is very convenient.

I was very pleasantly surprised. The decoration of the room was very interesting; it was very clean and the bed was very comfortable!

The room was great! The walls are upholstered, the floor is carpeted, and there's a bathtub! it's actually very good! Come again next time!

The attitude of the front desk and customer service is good, but the attitude of the aunt at the breakfast buffet is not so friendly. The overall environment is not good, there are the following problems: 1. The network is very, very poor. I asked someone to come up to help me. The explanation given was that there were too many people staying recently, which caused the network to be relatively slow. If the hotel's network is set up according to the fact that the hotel will not be full when planning, I have nothing to say. 2. The room is relatively small, with only one stool. Two people live together. If you order takeout, you need to sit down and eat separately. Once the suitcase is opened, there is no space. When I entered the room, I saw that the window was open. If it is for ventilation, there is no problem, but there is no screen window. When I lay down at night, I saw 2 mosquitoes flying around. 3. The sound insulation effect is very poor. In the morning, you can hear the sound of different guests leaving the store, closing the door and dragging their luggage. 4. When you check in on the first day, there is only the last bit of shower gel, that is, there are no new bath products for new guests. Although new ones will be provided as soon as you call the customer service, in fact, this can be provided from the beginning. 5. The hair dryer provided by the hotel is hand-held, which is very inconvenient to blow. 6. There are only about 10 programs to watch on the TV. If the network is smooth, you will not think about watching TV. The price is more than 400 per night, and the overall experience is worth 200 at most. An unpleasant experience, I will not consider Lifeng again in the short term.

The quilt has been received, my question, has it been changed?

Good location, convenient for eating and shopping. The hotel facilities and equipment are okay, but the towels should be updated in time, and many edges have been damaged. There is a small restaurant on the first floor for breakfast, but the place is too small. If there are a little more resident guests, it will be crowded. It is recommended to re-plan.

The worst hotel I have stayed in in the past ten years. The elevator is broken at 9:00 p.m., and I have to climb the stairs with my luggage. From 9:30 p.m. to 10:30 p.m. cable! What's even more exaggerated is that I was woken up abruptly by a loud noise at 1 o'clock in the morning! The sound of iron rods beating! ! ! continuous! ! ! After half an hour, I called the front desk to ask, and the front desk smiled and said that the elevator was being repaired! The breakfast is terrible! There is an aunt who has been picking up guests, who has taken too much, who has leftovers,,,, what kind of hotel is this?

房間服務都挺好的，但是早餐的榨菜肉絲有點鹹，其他都挺好的，位置啥的都挺好，下次還來住，唯一的這個電子專票發郵箱裏麪下不下來不知道為啥原因，以後可以下載直接發給客户或者走平台發一下

入住非常滿意，到點晚，酒店給升級到行政大床房，房間空間大，床鋪乾淨整潔舒適，太喜歡啦。因為趕時間，房間內的沙發沒有坐一會，感覺躺坐刷手機似乎很愜意哦。房間還有空氣凈化器，空調也很給力，自己可以調温，真得要點贊👍。前台服務人員態度好，熱情周到，尤其前台女孩美美噠又通情達理，贊👍