INSIO HOTRL Reviews
INSIO HOTRL
3F, Guoji Minyuan, No.18 Youyi Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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1 night
INSIO HOTRL Guest Reviews
4.4/5
2634 review
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(2634)
Positive reviews(2522)
Reviews with photos/video(796)
Classy environment(231)
Friendly front desk staff(157)
Easy to get around(152)
Well designed(87)
Close to metro(73)
Convenient for shopping(54)
Well decorated(45)
Negative reviews(112)
Anonymous User
Designer Twin Room With Fresh Air System
Stayed in Jun 2024
Family
6 review
Posted on Sep 5, 2024
A bit of a walk from the metro station, but for a short stay, this hotel has a good money-value
Anonymous User
Designer Twin Room With Fresh Air System
Stayed in May 2024
Solo travelers
1 review
Great
Posted on May 10, 2024
The location is quite convenient and surrounded with whatever you’re thinking of. Reachable to malls and Luohu port, 20 minute walk. Near Line9, and line 1.
Essential amenities are provided. The decoration of the hotel looks modern and minimal, good sense.
Recommended and I will be back next time.
6/11
Response from Property: Dear distinguished guest: Hello, thank you very much for your support and affirmation. Xiaoying will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Yingshe Light Luxury Hotel is located in Luohu Commercial and Guomao Metro Station, Renmin South Metro Station and Luohu Port. Convenient transportation. Dongmen Food Street and Jinguanghua, MixC and other large shopping malls are available for you to choose. Yingshe Light Luxury Hotel takes the concept of modern, green and healthy, and takes "living art" as the leading design idea to improve the quality of living in all aspects; the right space division, the living area and the living area are divided into half, and the design ideas of the small bathroom in the traditional hotel bed area are greatly innovated; modern water-ground granite, Dior aromatherapy, Italian ACCA Kappa washing and care set... In order to improve your sleep quality, the hotel has carefully developed healthy and comfortable mattresses, high-quality skin-friendly linens, duvets and sailing hotel-level goose down pillows... At the moment of healthy travel, the hotel has fully cooperated with Gree to introduce newer healthy air. Thank you again for your review. Yingzhuo Light Luxury Hotel (Luohu Railway Station Guomao Subway Station Branch) welcomes you to visit again. I wish you a happy life~
Melody
Deluxe Queen Room
Stayed in May 2024
Travel with friends
1 review
Outstanding
Posted on May 2, 2024
This hotel location is great, close to city centre. There are lots of food, spas around and lots of things to do. It's great 😃 will definitely come again and recommend you to stay here!!! The place is very neat and clean.
Response from Property: Dear distinguished guest: Hello, thank you very much for your support and affirmation. Xiaoying will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Yingshe Light Luxury Hotel is located in Luohu Commercial and Guomao Metro Station, Renmin South Metro Station and Luohu Port. Convenient transportation. Dongmen Food Street and Jinguanghua, MixC and other large shopping malls are available for you to choose. Yingshe Light Luxury Hotel takes the concept of modern, green and healthy, and takes "living art" as the leading design idea to improve the quality of living in all aspects; the right space division, the living area and the living area are divided into half, and the design ideas of the small bathroom in the traditional hotel bed area are greatly innovated; modern water-ground granite, Dior aromatherapy, Italian ACCA Kappa washing and care set... In order to improve your sleep quality, the hotel has carefully developed healthy and comfortable mattresses, high-quality skin-friendly linens, duvets and sailing hotel-level goose down pillows... At the moment of healthy travel, the hotel has fully cooperated with Gree to introduce newer healthy air. Thank you again for your review. Yingzhuo Light Luxury Hotel (Luohu Railway Station Guomao Subway Station Branch) welcomes you to visit again. I wish you a happy life~
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Couples
13 review
Outstanding
Posted on Mar 31, 2024
the hotel is 20 minutes away from Lo Wu control point. you can walk to the hotel easily. The price is reasonable. The staff is super friendly and nice. the check in and out process are extremely fast. I love this hotel
Response from Property: Dear guest: Hello, thank you very much for your support and affirmation of us. Xiaoying will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Yingshe Light Luxury Hotel is located within easy reach of Luohu Commercial and Guomao Subway Stations, Renmin South Subway Station and Luohu Port. Transportation is convenient. You can choose from Dongmen Food Street and large shopping malls such as Jinguanghua and Vientiane City. Yingshe Light Luxury Hotel adopts the concept of modern, green and healthy, and takes "living art" as the design idea to improve the quality of accommodation in an all-round way; the space is divided appropriately, the living area and the living area are divided in half, which is a great degree of innovation The design ideas of the small bathroom in the traditional hotel big bed area; modern terrazzo, Dior aromatherapy, Italian ACCA Kappa washing and care set... In order to improve your sleep quality, the hotel has carefully developed healthy and comfortable mattresses and high-quality skin-friendly linens. , down quilts and Burj Al Arab-level goose down pillows... In the current era of healthy travel, the hotel has fully cooperated with Gree to introduce newer healthy air. Thank you again for your review and sincerely look forward to your next five-star review. Yingshun Light Luxury Hotel (Luohu Railway Station Guomao Subway Station Branch) welcomes you to visit again. I wish you a happy life~
Guest User
Designer Twin Room With Fresh Air System
Stayed in Mar 2024
Family
1 review
Very Good
Posted on Apr 8, 2024
Very good experience! This accommodation provides a fantastic stay experience. It is decent and clean, ensuring a comfortable and pleasant environment for guests. The highlight is the wide selection of movies available, allowing guests to enjoy endless entertainment during their stay. It's a perfect choice for transient stays, offering convenience and comfort. With its cleanliness, cozy atmosphere, and the opportunity to watch movies, this accommodation is an excellent option for those looking for a transient stay.
Response from Property: Dear distinguished guest: Hello, thank you very much for your support and affirmation. Xiaoying will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Yingshe Light Luxury Hotel is located in Luohu Commercial and Guomao Metro Station, Renmin South Metro Station and Luohu Port. Convenient transportation. Dongmen Food Street and Jinguanghua, MixC and other large shopping malls are available for you to choose. Yingshe Light Luxury Hotel takes the concept of modern, green and healthy, and takes "living art" as the leading design idea to improve the quality of living in all aspects; the right space division, the living area and the living area are divided into half, and the design ideas of the traditional hotel bed area and small bathroom are greatly innovated; modern water-ground granite, Dior aromatherapy, Italian ACCA Kappa washing and care set... In order to improve your sleep quality, the hotel has carefully developed healthy and comfortable mattresses, high-quality skin-friendly linens, duvets and sailing hotel-level goose down pillows... At the moment of healthy travel, the hotel has fully cooperated with Gree to introduce newer healthy air. Thank you again for your review. We sincerely look forward to your next five-star review. Yingzhu Light Luxury Hotel (Luohu Railway Station Guomao Subway Station Branch) welcomes you to visit again. I wish you a happy life~
Chloewty
Guestroom (Double bed)
Stayed in Jul 2024
Couples
3 review
Amazing
Posted on Jul 19, 2024
good location
Leonie Wigley
Guestroom - Double Occupancy (Double Bed)
Stayed in Jul 2024
Couples
2 review
Great
Posted on Jul 28, 2024
Hotel was nice and clean, simple. We did not stay in room much so chose basic room and facilities we didn’t need anything fancy as we explored outside in city a lot more. Was comfortable , pleasant and quiet. Only setback was that the position of our room was not great for WiFi connectivity but otherwise it was okay.
OUSSAMA
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
7 review
Posted on Jun 29, 2024
The room wasn’t really clean, the floor is somehow broken, the bathroom tile seems dirty, bad smelling comes from outside the room, i would never recommend this hotel to a friend, and i will never ever book it again, it was a bad experience staying in this hotel.
Baby-G
Executive Suite
Stayed in Nov 2023
Family
29 review
Very Good
Posted on Nov 30, 2023
Very good location and easy to find food to eat
Highly recommend this hotel and walk about 10mins to China MTR
Response from Property: Dear guest, thank you for your continued support and recognition of us. Xiaoying will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Strive to get your full five-star praise next time. Yingshe Light Luxury Hotel is located within easy reach of Luohu Commercial and Guomao Subway Stations, Renmin South Subway Station and Luohu Port. Transportation is convenient. You can choose from Dongmen Food Street and large shopping malls such as Jinguanghua and Vientiane City. Yingshe Light Luxury Hotel adopts the concept of modern, green and healthy, and takes "living art" as the leading design idea to improve the quality of accommodation in an all-round way; all guest rooms in the hotel are designed with windows that can be opened with views; the space is divided appropriately, The living area and living area are divided in half, which greatly innovates the design ideas of traditional hotel big bed area and small bathroom; modern terrazzo, Dior aromatherapy, Italian ACCA Kappa washing and care set... In order to improve your sleep quality, the hotel is even more careful We have developed healthy and comfortable mattresses, high-quality skin-friendly linens, down quilts and Burj Al Arab-level goose down pillows... In the current era of healthy travel, the hotel has fully cooperated with Gree to introduce newer healthy air. Thank you again for your review and we sincerely look forward to your visit again! I wish you a happy life~
karapuz
Guestroom - Double Occupancy (Double Bed)
Stayed in Apr 2024
Business travelers
5 review
Very Good
Posted on Jun 3, 2024
the hotel itself is worth its money; however no English speaking staff at the reception, the rest is all good
Mobility
Guestroom (Double bed)
Stayed in Oct 2023
Family
30 review
Posted on Oct 7, 2023
All hardwares are getting old and falling apart; safe is non- functional and water leaks mark found at several corners of the room. Towels have holes …. Will never stay this hotel again
Response from Property: Dear guest: Hello, thank you for choosing to stay at Shenzhen Yingshe Light Luxury Hotel. We are sorry that we could not meet your expectations during your stay. We are deeply sorry for this and understand your mood very well. About you We attach great importance to the problems mentioned and have notified the relevant departments to strengthen improvements. It is Xiaoying's purpose to serve every guest well. I feel deeply guilty for the misunderstanding I caused you. I believe there will be more progress in the future, because on the way forward, I have your support and reminders, your encouragement and outspokenness. I still hope to get your visit and support again, Give us another chance to make up for our mistakes. Finally, I wish you success in your work and a happy life~~
hanadool
Guestroom - Double Occupancy (Double Bed)
Stayed in Mar 2024
Couples
13 review
Posted on Apr 1, 2024
The shower drain didn’t work at all, leading to the entire floor and room flooding with water. When asked for help, we were handed a mop. Even thought we had consequent bookings, they’ve refused to give us more than a measly few yuan in compensation. Safe to say we are not visiting here again.
Response from Property: Distinguished Guests: Hello, first of all we say sorry to you, really sorry to give you a bad experience. First of all, Xiaoying promise you, we will go through each room staff room, in charge of Ward round, the manager review before the sale. After receiving your feedback, our management immediately followed up and understood the whole process of the incident. After understanding the feedback received from you, the staff on duty immediately went to check, after discovering that it was because of the hair falling off after your shower that the water was slow, I have immediately helped you to deal with the problem of the water being slow. To express my apology, I put forward suggestions on the spot to upgrade your room for free, but you refused, and the subsequent hotel also offered you a free 16:00 postponement check-out (trip free benefits can only be checked out at 14:00 at the latest) . But when you checked out, you asked for compensation, and you also booked two follow-up orders, both for this exquisite room, all asking us to upgrade you to the highest suite, this is beyond the capacity of the hotel (and there is only one suite available, booked every day) and we have surveillance video to prove it. Xiaoying again to give you an apology (90 degrees bow) , the follow-up will also strengthen the staff do room training, and the director of rounds, never miss any of the details. For this emergency, the hotel staff again sincerely apologize to you! Finally, I wish you a smooth work, Happy Life ~ ~
Guest User
Executive Suite
Stayed in Oct 2023
Couples
2 review
Outstanding
Posted on Nov 7, 2023
Clean place!!! Big bathroom, Very Good! I love it!!!!
Staff so kind as well ;-)
HenryPotter
Guestroom (Double bed)
Stayed in Sep 2023
Couples
23 review
Outstanding
Posted on Oct 19, 2023
The staff are friendly and the amenities requested will be delivered. The location is near the malls and train station.
Hermesmiffy
Guestroom (Double bed)
Stayed in Sep 2023
Couples
59 review
Posted on Sep 17, 2023
The overall is satisfactory, fatal issue is that the lift on 14Sep morning were closed and we have to walk down to the ground floor.
Response from Property: Hello dear guest! Thank you very much for staying in and submitting your stay experience! I look forward to receiving your full five-star rating next time! Xiaoying will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. I hope I can get your full five stars next time. Yingshe Light Luxury Hotel is located in Luohu Business District, just steps away from Guomao Subway Station, Renmin South Subway Station and Luohu Port. Transportation is convenient. You can choose from Dongmen Food Street and large shopping malls such as Jinguanghua and Vientiane City. Yingshe Light Luxury Hotel adopts the concept of modern, green and healthy, and takes "living art" as the leading design idea to improve the quality of living in an all-round way; all rooms in the hotel are designed with views and windows; appropriate space division, living The living area and the living area are divided in half, which greatly innovates the design ideas of traditional hotel big bed area and small bathroom; modern terrazzo, Dior aromatherapy, Italian ACCA Kappa washing and care set... In order to improve your sleep quality, the hotel is even more careful We have developed healthy and comfortable mattresses, high-quality skin-friendly linens, down quilts and Burj Al Arab-level goose down pillows... In the current era of healthy travel, the hotel has fully cooperated with Gree to introduce newer healthy air. Thank you again for your review and we sincerely look forward to your visit again! I wish you a happy life