Xianglai Executive Apartment(Shenzhen North Railway Station)

Xianglai Executive Apartment(Shenzhen North Railway Station) Reviews

Xianglai Executive Apartment(Shenzhen North Railway Station)

1F, Huilong Business Center, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
Xianglai Executive Apartment(Shenzhen North Railway Station)
Xianglai Executive Apartment(Shenzhen North Railway Station)Xianglai Executive Apartment(Shenzhen North Railway Station)Xianglai Executive Apartment(Shenzhen North Railway Station)
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Xianglai Executive Apartment(Shenzhen North Railway Station) Guest Reviews

4.4/5
491 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.2
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All reviews(491)
Positive reviews(462)
Reviews with photos/video(137)
Convenient location(80)
Easy to get around(57)
Large rooms(44)
Many amenities(24)
Close to train station(24)
Strange smell in room(15)
Friendly front desk staff(15)
Perfect for business trips(11)
Negative reviews(29)
Sandra
Business Duplex Twin Suite (Washing Machine + Dryer + Fridge)
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on 6 Jul 2024
T'he location was great near the train station. Big appartment with good quality for the Price. Spacious and comfortable. We really recommend It.
Response from Property: Dear guest: Hello! Seeing your warm praise, all our staff are very happy and excited. It has always been our pursuit to bring you a perfect consumption experience. We will turn your praise into motivation to move forward, and pay more attention to the optimization of the environment, the improvement of services and the improvement of products. We strive to exceed your expectations every time and make you return satisfied every time. Thank you for your recognition and support. We look forward to your frequent visit. We will definitely repay your kindness with better services and better performance!
DenisB
Business Executive Duplex Double Bed Room (Washing Machine + Dryer + Fridge)
Stayed in Feb 2024
Business travelers
10 review
4.5/5
Great
Posted on 25 Feb 2024
I very much enjoyed my stay at this hotel. *Positives: o Very nice 2 level, 2 bedroom, with kitchenette, fridge and laundry+ drying machines in the unit! o The AC's heat and cool efficiently and quietly! o The fridge is massive o The kitchenette functional o Very convenient entry via wechat message with all required codes (door code + Wi-Fi passcode) o Wi-Fi speed very good at 60-> 110 Mbps o On 17th floor or higher is quiet enough o Great location only 10 mins walk to high speed train and Metro of Shenzhen North station o staff is friendly and helpful o many restaurants in train station o Starbucks and McD is at east side of station ** Negatives o Other eating restaurants a bit far... o Wish they had exercise floor o one of toilets tends to smell a bit (lower floor)... Think it might be some plumbing o wish they might stock with few plastic ware ... Make more convenient for cooking and eating *** Overall great place, and great as base of operations and big thank you to staff!!
Response from Property: Thank you for choosing to stay in Xianglai Executive Apartment at the North Station. But there are still some regrets that I didn't get your very satisfactory five-star praise. Xianglai Executive Apartment is close to Shenzhen North Railway Station, and it only takes 5 to 6 minutes to walk! Whether you are on a business trip or a family trip, it is the best choice! The apartment is 200 meters away from Binguo space. It is a comprehensive shopping mall with catering and shopping. It is very convenient if there is a demand. In addition, our apartment is very convenient in the East Square of Shenzhen North Railway Station. The upper and lower floors of LOFT are equipped with Hitachi air conditioning, Haier refrigerator, Siemens washing machine and dryer, Fangtai cabinet and range hood, TOTO integrated bathroom, Xiaomi TV, Telecom 100MB broadband, I believe that such configuration can be completely full. Meet your needs! We look forward to receiving your five-star praise for your next stay, which is very recognized! Finally, I wish you and your family peace and happiness, and all the best!
SupermanTY
Business Duplex Twin Suite (Washing Machine + Dryer + Fridge)
Stayed in Dis 2023
Family
2 review
5.0/5
Outstanding
Posted on 12 Jan 2024
I love this hotel! Very friendly and helpful counter staff. Room is big and comfortable too. I will stay again.
Response from Property: Dear guest, thank you very much for choosing to stay at Henley Executive Apartments. Your support and trust are the greatest blessings we have gained. The room in our apartment is very spacious and comfortable. The facilities and equipment in the room are very complete. There is Bingo Space 200 meters away from the hotel. It is a comprehensive shopping mall with dining and shopping. It is very convenient if you need it. In addition, our hotel is located in the East Square of Shenzhen North Railway Station with very convenient transportation. The apartment is a LOFT with two floors, equipped with: Hitachi air conditioner, Haier refrigerator, Siemens washing machine and dryer, Fotile cabinet and range hood, TOTO integrated bathroom, Xiaomi TV, Telecom's 100M broadband, I believe this configuration can fully meet your needs. Welcome to come often and hope you will come often!
Adriano
Executive Business Loft Two-Bedroom Suite (Washing Machine + Dryer + Fridge)
Stayed in Mac 2024
Couples
2 review
5.0/5
Outstanding
Posted on 31 Mac 2024
Very good
Response from Property: The most sincere blessings turn into warm wind and blow to your side. The most sincere greetings turn into rain and drift to your window. Thank you for your perfect review. We will do better on the road ahead and look forward to seeing you again.
Guest User
Family Duplex Suite (Washing Machine + Dryer + Fridge)
Stayed in Okt 2023
Friends
1 review
5.0/5
Outstanding
Posted on 28 Okt 2023
Everything is good but just the direction to the hotel is not clear. Staff (Lin) is super helpful and friendly. Will be back. Thank you.
Response from Property: It's really exciting to see the simple and profound praise from our customers, and they still recognize our service so much. We strive to provide every customer with the most thoughtful and meticulous service, and bring every customer a valuable experience. Xianglai Apartment is a vibrant and youthful apartment that showcases the unique charm of the apartment to guests with a minimalist style and warm and thoughtful services. Your encouragement is our greatest support and encouragement. We will serve every family member with care and look forward to meeting you again!
Munesh Prasad
Executive Business Loft Two-Bedroom Suite (Washing Machine + Dryer + Fridge)
Stayed in Apr 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on 27 Apr 2023
Great location and very convenient. Close to North Station and Malls. Great view from the Apartment Room
Response from Property: Thank you for your careful review! You must be a quite tasteful person! The good service is because customers like you are always following us, and we are committed to providing you with a warm and thoughtful check-in experience. We believe that guests are family members, so everything you do during your stay in the room is particularly cared for, cared for, considerate, caring for, and warm. It is the most sincere gift given to you by every staff member of Xianglai. Here, we will continue to welcome you again with a kind smile. Thank you.
Guest User
Business Duplex Twin Suite (Washing Machine + Dryer + Fridge)
Stayed in Jun 2023
Family
1 review
4.5/5
Great
Posted on 18 Jun 2023
If here got some cooking sets, We stay here is more comfortable. And floor is not very clean, but the bed is comfortable
Response from Property: Dear guest, thank you for choosing to stay in our apartment. We are extremely sorry that your stay was not satisfactory! Our apartment provides an open kitchen and an induction cooker that can be used for free. However, as you mentioned, we did not provide cooking utensils and other items. Our apartment does not prepare them. Because everyone's cooking habits are different, and we also attach great importance to the hygiene of supplies, we recommend that guests who need to cook can prepare it in advance, and takeaways can be delivered directly to the room. I hope you can understand. The floor of the apartment is matte, so it doesn’t feel that bright visually. However, our sanitation is always carefully cleaned by professional cleaners, so you can stay at ease. Our apartment is also very careful in the selection of supplies. The mattresses and bedding are carefully customized to ensure that all guests staying can enjoy a good sleep. I hope you will choose our apartment next time. We will continue to work hard and be ready for you to come back at any time.
Muhammed Sahid
Executive Business Loft Two-Bedroom Suite (Washing Machine + Dryer + Fridge)
Stayed in Feb 2024
Business travelers
5 review
2.2/5
Posted on 3 Mac 2024
Full of dust under the bed.
Response from Property: Thank you for choosing to stay at Xianglai Executive Apartment at North Station. But there is still some regret that we were not able to receive your very satisfactory five-star review. For your feedback on the room hygiene issue, we have arranged for the aunt to follow up as soon as possible. If you are not satisfied with entering the room, you can contact us immediately, and we will arrange for the aunt to clean or change the room for you. Xianglai Administrative Apartment is located near Shenzhen North Station, and it only takes 5-6 minutes to walk! Whether you are on a business trip or traveling with your family, it is the best choice! There is a colorful fruit space 200 meters away from the apartment, which is a comprehensive shopping mall with dining and shopping. It is very convenient if there is a demand. In addition, our apartment is located in the East Square of Shenzhen North Station, with very convenient transportation. The apartment has two levels of LOFT, equipped with Hitachi air conditioning, Haier refrigerator, Siemens washing and drying machines, Fotile cabinets and range hoods, TOTO overall bathroom, Xiaomi TV, and Telecom 100Mbps broadband. We believe that this configuration can fully meet your needs! We look forward to receiving your five-star review for your next stay and greatly appreciate it! Finally, I wish you and your family peace and happiness, and success in all things!
Wenwen
Business Executive Duplex Double Bed Room (Washing Machine + Dryer + Fridge)
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on 16 Jun 2023
Very nice service and convenient location.
Response from Property: It's really exciting to see the simple and profound praise from our customers, and they still recognize our service so much. We strive to provide every customer with the most thoughtful and meticulous service, and bring every customer a valuable experience. Xianglai Apartment is a vibrant and youthful apartment that showcases the unique charm of the apartment to guests with a minimalist style and warm and thoughtful services. Your encouragement is our greatest support and encouragement. We will serve every family member with care and look forward to meeting you again!
Guest User
Business Duplex Twin Suite (Washing Machine + Dryer + Fridge)
Stayed in Jun 2023
Family
1 review
3.7/5
Posted on 18 Jun 2023
The staff were very friendly and helpful.
EdCurtain
Business Executive Duplex Double Bed Room (Washing Machine + Dryer + Fridge)
Stayed in Mac 2022
Business travelers
99 review
5.0/5
Outstanding
Posted on 4 Mac 2022
You will not find a better value place to stay in shenzhen. Close to railway station (shenzhen north) and subway station. The room is huge. It’s a loft apartment with two levels, two bedrooms and two bathrooms, kitchen, washing machine and living room with large screen tV. Easy check-in and very safe and modern building. Deliveries arrive to your front door on ground floor. I’m a frequent traveler, staying at least 3-4 times per month in any given city and this is definitely my new home in shenzhen.
Response from Property: Thank you very much for your comments on our hotel. Thank you for commenting on us in your busy schedule. Your satisfaction with your stay is the greatest pursuit of all staff of our hotel. If you have any good suggestions for us, you can contact our online customer service at any time! We look forward to your valuable suggestions! I also look forward to your coming again! I wish you a happy life
Boluomakezhuangzi
Business Executive Duplex Double Bed Room (Washing Machine + Dryer + Fridge)
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 12 Jul 2024
The room is very big, and it has all the facilities that a family apartment should have. The application process is convenient and simple. The environment is very good, suitable for family travel, relatively free and easy, quiet and soundproof. I have been staying here on business trips to Shenzhen. It is very close to the North Station and convenient for travel
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zhuang xin
Featured Family Loft Suite (Fridge)
Stayed in Jun 2024
Family
18 review
5.0/5
Outstanding
Posted on 29 Jun 2024
This is the second time I have booked this hotel apartment. The kids like it very much and are reluctant to leave every time. The location is also convenient and close to Shenzhen North Station. It is a good choice!
Original TextTranslated by Google
Response from Property: Your satisfaction is our unremitting pursuit. Thank you for your five-star review of our hotel. We will continue to work hard to make your every stay full of surprises.
Anonymous User
Business Executive Duplex Double Bed Room (Washing Machine + Dryer + Fridge)
Stayed in Apr 2024
Business travelers
7 review
2.5/5
Posted on 12 Apr 2024
The decoration is a bit old, the experience is a bit poor, and the cost performance is not high
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Xianglai Executive Apartments. Meeting each other is a wonderful fate, but I am sorry that I failed to leave you a good stay experience. We have been open for three years. The room equipment has some traces of use. We will also update the room equipment regularly. If you feel that the room is not up to standard or you are not satisfied, you can contact the front desk in time to change and upgrade the room for you, or get a full refund for free. Our apartment has been open for three years and is deeply loved and supported by mid-to-high-end customers. Many customers will recommend us to friends and relatives. This is our honor and our mission. Thank you for choosing us, and thank you for your feedback here. I have reported it to the company's leadership. In order to better serve all customers in the future, we will also make a comprehensive upgrade of the guest rooms in the near future. I hope you will continue to pay attention to us in the future and come back to feel our progress again. I apologize to you here and wish you a happy life and a happy family!
QibingFG
Business Executive Duplex Double Bed Room (Washing Machine + Dryer + Fridge)
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on 6 Apr 2024
The surrounding transportation is convenient. It takes only 10 minutes to walk from the building to Shenzhen North Station. The room facilities are complete and the service is also very good.
Original TextTranslated by Google
Response from Property: The most sincere blessings turn into warm wind, blowing around you, and the most sincere greetings turn into rain, drifting to your window. Thank you for your perfect review. We will do better on the way forward. We look forward to it. Meet again.