Kyriad Marvelous Hotel （Shenzhen Linheng Plaza Liuyue Subway station） Reviews

Convenient location with shopping, food, convenience stores, etc all at close proximity. There's also a nice chill bar just few doors away (see photos). Excellent customer service and rooms are spacious and comfy. Highly recommended hotel 🏩. 👍

The room is spacious and clean, provided amenities: toiletry, slippers, coffee, tea, and bottled drinking water for free. The rooms in this hotel are non-smoking, which is the reason why I selected it. Location is good for my intended business meetings near the area. And it is on top of a shopping mall offering many food options.

As always a good hotel to stay the night.

Good location and the hotel staff is very friendly and helpful,

Adequate facility with fair quality service (yet, better if can provide with pillow after multiple requests during a long hotel stay) Noted that the room cleaning service is way better than the reception :) thanks!

Quiet, clean, right price

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The service in the hotel is really bad. I booked a room with a view. The sound of water pipes dripping was heard most of the night on the first night. I changed rooms the next day and the room became smaller without any compensation! On the third day, I was a diamond member and checked out at 2 pm. When I came back at 12:30, the room card could not be swiped in. I went to the front desk on the third floor to reactivate it. I ran up and still could not swipe it. The front desk told me that it would expire 2 hours in advance. Why? Two hours to expire? After deactivating it, I still can't open the door, and I still can't swipe even though I'm running around. What do you mean?

The service was very poor. The room was still being cleaned when I checked in with the room card🧹. The room was very wet. It took 1 hour to check in. I just booked a room by the hour. The house was smelly, damp and stuffy. I left after resting for 20 minutes. It was a waste of my RMB. The staff has a bad attitude. very bad Give a negative review of 0 stars💩 There will be no next time

They didn't change the room even though they were available. If we booked a room without windows, we had to get one with a window. There was also a glass door that opened with a push. If someone jumped down from upstairs, they could walk directly into our room. It was terrible. The design was weird, and it was covered with a piece of cloth, which was scary. I negotiated to change to another room, but my attitude was very bad and I refused to change. I asked if I could add more money, and then I said it would be fine if I added more money, haha. I booked a windowless room, and they had to pay extra to get a windowless room, which made me laugh. After Ctrip complained, they immediately changed their attitude and did not say anything about adding money. I thought it would be fine if I changed to a different room, but I don’t know if I changed to a room like this on purpose. *****, I also dreamed of an old woman who was raped after six o’clock, and then my cell phone was acting strangely. Unfortunately, my child had a fever and cold. I originally planned to stay for two days, so I just checked out and left. So a**…

The facilities are average, there is no refrigerator, if you want to keep your drinks cold, you have to leave them at the front desk, and they won't bring them to the room. You have to run to the front desk to get them yourself, which is very inconvenient. The room also smelled very strong of smoke.

The environment is safe, clean and hygienic, and the shopping mall downstairs is convenient for shopping and eating. The traffic is also very convenient. It belongs to the central location of Henggang. The only problem is that the entrance of the parking lot is hard to find. You can only find it at the Wal-Mart supermarket.

The room has a peculiar smell. The inner window is a light well, which is directly connected to the bathroom. It is very dark. The elevator is very winding. It is just a converted hotel with a flat floor. It is not worth the price.