Guoman Apartment Hotel

Guoman Apartment Hotel Reviews

Guoman Apartment Hotel

Minkang Road (Zhishengda Building), Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
Guoman Apartment Hotel
Guoman Apartment HotelGuoman Apartment HotelGuoman Apartment Hotel
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Guoman Apartment Hotel Guest Reviews

3.6/5
69 review
Verified reviews
Location3.6
Amenities3.4
Service3.7
Cleanliness3.5
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All reviews(69)
Positive reviews(55)
Reviews with photos/video(12)
Awesome stay(13)
Great value for money(10)
Great location(8)
Average sound insulation(7)
Friendly front desk staff(7)
Convenient location(4)
Easy to get around(3)
Negative reviews(14)
Oyuntugs Batjargal
Room
Stayed in Aug 2024
Couples
1 review
2.2/5
Posted on Aug 13, 2024
Poor hygiene and cigarette smell. Hotel staff don’t talk English.
SmithTommy
Room
Stayed in Jul 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jul 14, 2024
Easy stay. Not a 5 star but its wortg what you pay. Location is great..
Brian A W
Standard Double Room
Stayed in Jan 2024
Travel with friends
21 review
2.2/5
Posted on Jan 26, 2024
This hotel is a bargain-basement stop. Price may be its only plus. The first room we were sent to had no tv; a/c unit which did not work and had the appearance of a room which had been recently vandalized… markings on the walls where photos or tvs or whatever had been torn off. The second room was better by comparison.There was a kettle, paper cups and water,but no tea (though advertised it had) . The tv worked with limited channels and a blurry picture. The a/c unit worked. Fortunately, we had six hours of a/c working which warmed the main room enough that we could undress for bed. The washroom did not warm. Showering was out of the question. At night we noticed a steady dripping sound coming from general direction of washroom but found no leaks. I am 6’1” … my feet stuck out the bottom of the bed. We stayed two nights rather than try to move a lot of heavy luggage. No service after check in. We washed with wet towels . Towels were not changed;garbage not emptied; beds not made; no sign of housekeeper. Location is not terrible; a metro station in under 1km. I would be hard-pressed to send anyone there. I will not stay there again.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you have any questions during your stay, you can contact us. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of the rooms. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Mikhail Katugin
Queen Room
Stayed in May 2023
Business travelers
111 review
5.0/5
Outstanding
Posted on May 30, 2023
That’s good and cosy hotel!
Response from Property: Dear guests, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! We are very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work hard with all the staff to bring a satisfactory stay experience to every guest who stays in our hotel. Your recognition is the most cherished compliment to us. , Xiaoman is always waiting for your arrival!
Lanye
Queen Room
Stayed in Feb 2024
Travel with friends
19 review
2.2/5
Posted on Mar 1, 2024
I was a regular guest here before and had a very good impression. When I checked in again this time, the hygiene was very poor. There was dust everywhere on the table. It seemed that no one had stayed here for a long time. It gave people a very dirty feeling. I was disappointed... It takes about 15 minutes to walk to North Station Two bottles of mineral water are provided in the room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you have any questions during your stay, you can contact us. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of the rooms. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Standard 1-bed Room
Stayed in Jul 2023
Other
1 review
1.7/5
Posted on Jul 9, 2023
The room was extremely dirty, with a lot of dust, yellow stains and blood stains on the quilt, and the door handles of the toilet were broken. The soundproofing is very poor. You can hear the loud sound of the hair dryer in the next room at two o'clock in the morning. Even at this price, I don’t recommend making do with it. It’s your first time staying in such a terrible room, so run!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Room
Stayed in Jun 2023
Business travelers
12 review
2.2/5
Posted on Jun 11, 2023
I didn't dare to use linen, and I emphasized quietness, so I found a shabby room at the entrance of the elevator. I was almost noisy to death all night, and I was so angry. The water heater is extremely dirty. It takes a while for it to get better after wiping it by myself.
Original TextTranslated by Google
Response from Property: Dear guest, we will definitely pay attention to your opinions. We are very sorry for the dissatisfaction you have caused. Your opinions are also our growth. Thank you for your opinions. Excessive explanations are in vain. I hope you can give us a chance to correct yourself and make up for your mistakes. Finally, I wish you good health and family happiness.
Haomiao.xingchen
Room
Stayed in Jun 2023
Other
24 review
5.0/5
Outstanding
Posted on Jun 3, 2023
The hotel is very close to Shenzhen North Railway Station, and the bus is right outside the door. The location is excellent, the environment is OK, and the price is affordable.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 12, 2023
The room is clean, bright and spacious. It's only a hundred and a half yuan, which is economical and affordable. It is worth recommending. The attitude of the lady at the front desk is also very good! The leader in charge of business is warm and thoughtful.
Original TextTranslated by Google
Response from Property: Dear guests, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! I am very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work together with all staff to bring a satisfactory stay experience to every guest staying in our hotel. Your recognition is the most precious compliment to us. Xiaoman is waiting for your arrival at any time!
Guest User
Room
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 25, 2023
05The front desk service is very good. The internet speed of this store is very fast. I like it very much.
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your comments. We hope to always accompany you on the road of Guoman.
Guest User
Room
Stayed in Sep 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 21, 2023
The room is simple, clean, well-stocked, affordable, the air-conditioning is cool, the elevator is directly accessible, the front desk is welcoming, and it is close to the high-speed rail station. There are many restaurants and takeaways around, so it is very suitable for transit.
Original TextTranslated by Google
Response from Property: Dear guests, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! We are very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work hard with all the staff to bring a satisfactory stay experience to every guest who stays in our hotel. Your recognition is the most cherished compliment to us. , during the epidemic, please pay more attention and take care of yourself and your family. Xiaoman is always waiting for your arrival
Anonymous User
Standard 1-bed Room
Stayed in Jan 2023
Couples
9 review
1.0/5
Posted on Jan 25, 2023
How about the environment, you can see for yourself, I think it is not worth it, the environment is relatively poor, and there is a mask hanging there that has not been cleaned up. I won't be staying here again, and there are still 15 or 20 minutes before check-out at noon, and then an aunt suddenly opened the door and came in. She was shocked and embarrassed, and she didn't say an apology, so I felt very uncomfortable polite. Even the hygienic aunt has to knock on the door first? Didn't the front desk say whether to check out or not?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anran889
Room
Stayed in Feb 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Very good, comfortable and hygienic
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! I am very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work together with all staff to bring a satisfactory stay experience to every guest staying in our hotel. Your recognition is the most precious compliment to us. Xiaoman is waiting for your arrival at any time.
Guest User
Comfy Fashionable Double Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Very satisfied with the parade
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! I am very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work together with all staff to bring a satisfactory stay experience to every guest staying in our hotel. Your recognition is the most precious compliment to us. Xiaoman is waiting for your arrival at any time.
Guest User
Room
Stayed in May 2023
1 review
5.0/5
Outstanding
Posted on May 15, 2023
#positive #I was happy with the Hotel Smell, Room Size, Nearby Activities, Room Layout, Safety, Bed Comfort Level; The hotel has a great location and convenient transportation. The front desk service is good, the room is clean and tidy, the price is very favorable, and it is generally good!
Original TextTranslated by Google
Response from Property: Dear guests, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and thank you very much for your praise and love for Xiaoman! We are very glad that our front desk service has been recognized by you. Xiaoman will continue to work hard and work hard with all the staff to bring a satisfactory stay experience to every guest who stays in our hotel. Your recognition is the most cherished compliment to us. , Xiaoman is always waiting for your arrival!