Jiajue Hotel (Shenzhen Shekou Dongjiaotou Subway Station) Reviews

Rooms and hotel on 2nd floor, and no elevator, only stairs was very inconvenience

Plus: The front desk staff was exceptionally helpful. The hotel l is conveniently surrounded by numerous restaurants Minus: The room could benefit from a deep clean . I was waken up by secondhand smoke from next door guest, even though the hotel has a strict no-smoking policy that doesn't seem to be consistently enforced. When I raised this concern with the staff, they mentioned they couldn't detect any odors, which was a bit disappointing. 😒🤷♀️

Average

Avoid pitfalls. The facilities in the house are old, the service attitude is very poor, and the smell of smoke is very strong in the corridor. When I went there was a girl working the night shift at the front desk. There was a sewage smell in the house. I asked the front desk to change the room. The front desk said, "Why is there a smell? Why can't I smell it? You have been here for so long and I can't change it for you. Otherwise, this house will not be rented out today." In fact, I just entered the house less than half an hour ago. Why does the sewer smell like this? In addition, there were only two small 300ml bottles of water in the room, and I drank them all. I asked the front desk to bring me a bottle of water, but the person told me that they only provide two small bottles of water a day and they could not give me any more. I originally booked a room for two days and thought about canceling the reservation for the next day, but was rejected by the hotel. I called Ctrip’s official customer service and the cancellation was successful. What I said is not a lie. If you see this, you must choose this hotel carefully.

The environment is average, on the second floor, the only advantage is that it is close to the port

Convenient transportation, rich dining and food. Friendly front desk

The hotel has convenient transportation and a decent environment. It is a convenient hotel suitable for business trips.

Good hygiene, good environment, downstairs is the place to eat, good service, complete facilities, very good, you deserve it!

The price booked on Ctrip is more cost-effective, much cheaper than the price at the front desk. The window in the room is too small, the view is not good, and the outside of the window is very dirty. The room facilities are OK, but the carpet is very dirty, and the room feels strange. There is a restaurant downstairs in the hotel, which is very convenient for dining.

Facilities: OK Sanitation: OK Environment: OK Service: OK

差評，跟房間沒關，個別前台人員能力差，不能勝任前台工作或未經過崗前培訓就上崗，不能很好的解決問題，讓客人體驗感很差

酒店前台服務態度超級好，房間很乾凈，床品也很舒適，經濟實惠 性價比高！強力推薦！！

酒店員工服務周到，態度熱情，下次還會選擇這裏。

這家酒店環境優雅，服務貼心，讓人入住愉快。