Shenzhen dapeng kaisa Western apartments

Shenzhen dapeng kaisa Western apartments Reviews

Shenzhen dapeng kaisa Western apartments

Room 323, Unit A, Building 2, Kaisa Holiday Plaza Residential Area, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
Shenzhen dapeng kaisa Western apartments
Shenzhen dapeng kaisa Western apartmentsShenzhen dapeng kaisa Western apartmentsShenzhen dapeng kaisa Western apartments
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Shenzhen dapeng kaisa Western apartments Guest Reviews

4.5/5
Good
305 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(305)
Positive reviews(292)
Reviews with photos/video(42)
Large rooms(25)
Many dining options(21)
Convenient parking(15)
Convenient for shopping(12)
Near shopping area(10)
Friendly front desk staff(7)
Well designed(3)
Convenient public transportation(3)
Negative reviews(13)
Marcos
Modern Urban Simple Double Bed Room (Private Large Balcony + Self-Serve Washing Machine)
Stayed in Jul 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Nice apartment in a nice location. It was a bit hard to find it but besides that, check in was smooth.
KC LAU
Modern Urban Simple Double Bed Room (Private Large Balcony + Self-Serve Washing Machine)
Stayed in Nov 2023
Other
33 review
4.0/5
Very Good
Posted on Nov 3, 2023
Come again if i go there, clean and tidy, good service and convenient
Response from Property: Thank you for the great review, it was a pleasure hosting you . Hope to have you back again!
Sze man
Mediterranean Deluxe Twin Room With Private Balcony (Self-Serve Washing Machine)
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Service attitude is very good, clean and tidy most importantly sleep comfortably nearby surroundings are food,  convenient transportation downstairs is the mall, next time again opportunity to go
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6/10
Zhaoshangzhenfu
European Charm Deluxe Double Bed Room (Private Large Balcony + Self-Serve Washing Machine)
Stayed in Aug 2024
Family
2 review
1.5/5
Posted on Aug 25, 2024
I only stayed for one night, and my whole body was itchy. There were many bumps all over my body, and I woke up from the itching at night. The same goes for children. The room facilities are also quite old and not well maintained.
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Response from Property: Thank you for choosing Dapeng Westen Theme Apartment. We apologize for not being able to bring you a satisfactory accommodation experience this time! Our apartment has always strived to put the experience of every guest in the first place, hoping to create an exquisite "home" for you. If you have any questions during your stay, you can call the front desk, and we will do our best to coordinate and solve it for you. We will work hard to improve the service standards and service attitude of the front desk. We apologize for the inconvenience caused to you during your stay and look forward to your visit again.
stayinhk
Modern Urban Simple Double Bed Room (Private Large Balcony + Self-Serve Washing Machine)
Stayed in Aug 2024
Couples
22 review
3.5/5
Posted on Aug 19, 2024
We booked a room for wedding photography. The location is convenient, 10 minutes' drive away. However, the front desk and nearby facilities are very basic, making it difficult to get a taxi from Didi.
Original TextTranslated by Google
Response from Property: Thank you for choosing Dapeng Westen Theme Apartment. We apologize for not being able to bring you a satisfactory accommodation experience this time! Our apartment has always strived to put the experience of every guest in the first place, hoping to create an exquisite "home" for you. If you have any questions during your stay, you can call the front desk, and we will do our best to coordinate and solve it for you. We will work hard to improve the service standards and service attitude of the front desk. We apologize for the inconvenience caused to you during your stay and look forward to your visit again.
Noah QIU
American-Style Light Luxury Classic Double Bed Room (Private Large Balcony + Self-Serve Washing Machine)
Stayed in Jun 2024
Solo travelers
61 review
3.0/5
Posted on Jun 8, 2024
It's just so-so. The bed is big and easy to sleep on. The air conditioner is cold enough. There is a balcony. I didn't see any mosquitoes or mosquitoes. It's just that the American style ones in the pictures are different from the actual furnishings. In the community, you have to register when you go downstairs. You also have to call to notify the door of the gate, which may not be so convenient for people who arrive late. There is a lot of food and there is a shopping mall next to it.
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Woshigaoyisheng
Mediterranean Deluxe Twin Room With Private Balcony (Self-Serve Washing Machine)
Stayed in May 2024
Family
3 review
2.5/5
Posted on May 9, 2024
The hygiene of the room is relatively poor and there is a lot of dust. When the doors and windows of the room are closed tightly, a lot of bugs will fly into the room through the gaps in the balcony sliding door (the wings are hard-shelled beetles, one is relatively large and very scary. ), I didn’t sleep all night and kept fighting bugs. I would not recommend it to friends traveling with children. The experience was very bad.
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Response from Property: Dear, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will work hard to improve and improve, hoping to give everyone a better stay experience. Regarding bugs, the main reason is that it has rained too much in the past few days, causing these scarab beetles to always fly to areas with lights in the room. We are also very helpless about this situation! However, this phenomenon occurs only in these few days in a year, and it does not happen all the time! I apologize again and wish you a happy life and smooth work!
Guest User
Vitamin C Fashion Cinema Double Bed Room (Large Screen Projection + Mountain View Balcony)
Stayed in May 2024
Travel with friends
23 review
1.0/5
Posted on May 12, 2024
First of all, I drove in the basement to search for the location of the hotel for a long time but couldn't find it. When I called the hotel, the waiter was very impatient. There was a smell in the room. The most important thing was that the hot water for bathing took at least two minutes before it slowly became hot. The water heater installed Is it too far? The shower was so bad that it stung my body and couldn't be adjusted. I didn't know where the construction was going on early in the morning. The sound was so loud that I couldn't sleep at all. I originally planned to stay for a few days, but I couldn't stay any longer. It was comparable to a guest house! ! !
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Response from Property: Dear, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. In response to the several questions you raised, we will work hard to change and improve. The attitude of the staff has been carefully corrected again to ensure that there will be no more impatient incidents; the shower head has been promptly replaced with another non-pressurized shower head; as for the noise problem, it is due to other houses on the same floor being renovated. It will be completed in the next few days. We apologize for the inconvenience caused to you during your stay and look forward to your visit again.
Bailuxiansheng🍃
American-Style Light Luxury Classic Double Bed Room (Private Large Balcony + Self-Serve Washing Machine)
Stayed in Mar 2024
Business travelers
1 review
0.6/5
Posted on Apr 21, 2024
The service attitude is very poor, and they look impatient on the phone
Original TextTranslated by Google
Response from Property: Dear, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will work hard to improve and improve, hoping to give everyone a better stay experience. Looking forward to your visit again!
Guest User
Vitamin C Fashion Cinema Double Bed Room (Large Screen Projection + Mountain View Balcony)
Stayed in Nov 2023
Couples
2 review
2.7/5
Posted on Nov 5, 2023
The bedding in the room was infested with mites. I was bitten all night and couldn't sleep. I even used essential oils to no avail.
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Response from Property: Dear, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable feedback is very important to us. We will disinfect and replace the bedding as soon as possible. Thank you again for your feedback. We will work hard to improve and improve, hoping to give everyone a better stay experience. Looking forward to your visit again!
Guest User
Modern Urban Simple Double Bed Room (Private Large Balcony + Self-Serve Washing Machine)
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 30, 2022
Community room, easy to move in, clean and hygienic, safe and reliable. Checking in has the feeling of coming home. Nucleic acid testing can be done at Kaisa Plaza when you leave the community. Life is convenient, and the Dapeng business district is just outside the community.
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Response from Property: Thank you for choosing to stay in the store. We believe that travelers will also seek the balance between fashion style and sleep enjoyment when traveling as in daily life. therefore. The shop creates a homely atmosphere everywhere, and strives to provide warmth and comfort, considerate service and unique facilities, so as to fully demonstrate this balance. We are very pleased to hear that you are satisfied with our services and facilities. We look forward to bringing you more surprises when you visit again. I wish you success in work and a happy life! ! !
Guest User
Modern Urban Simple Double Bed Room (Private Large Balcony + Self-Serve Washing Machine)
Stayed in Oct 2022
Couples
2 review
5.0/5
Outstanding
Posted on Oct 16, 2022
The hotel is nice, the community environment is very good, the interior space is also large, the hot water is very fast, the boss is very enthusiastic, there is a refrigerator to help store cakes, nucleic acid can be made next to the community, next time you come to Dapeng, you can try this place again.
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Response from Property: Dear, thank you for your support and recognition and for sharing your stay experience! The photos are really well taken. Thank you for your appreciation. Our original intention is to take care of it as a home, so that every traveler can have a warm, clean, comfortable, and safe home. You are just like returning home. I know that I haven't done enough to bring the best to my parents, but I must do my best to feel the warmth of home for every family member who returns home! ! ! Come home and have a look. I wish you success in work and a happy life! ! !
KenTsang
Mediterranean Deluxe Twin Room With Private Balcony (Self-Serve Washing Machine)
Stayed in Mar 2023
Family
5 review
1.7/5
Posted on Mar 29, 2023
The hygiene is relatively poor, the room has a strong smell of smoke, the toilet has a peculiar smell, and the facilities and decoration are relatively dilapidated, but the only advantage is that the room is larger and suitable for family travel
Original TextTranslated by Google
Response from Property: Dear, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will work hard to improve and improve, hoping to give everyone a better stay experience. Looking forward to your visit again!
Guest User
European Charm Deluxe Double Bed Room (Private Large Balcony + Self-Serve Washing Machine)
Stayed in Jan 2023
Business travelers
4 review
1.2/5
Posted on Feb 1, 2023
Basically, the glass door on the balcony cannot be locked, even if I change rooms, the boss is still unwilling to change rooms. Originally, they didn't book a room for me at the beginning. They forced me to get another themed room with an older setting.
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Response from Property: Thank you for your stay and review. I am very sorry that I did not give you a good stay experience. I don’t know if there is any misunderstanding in this. During the Spring Festival, we must serve everyone even more carefully and let everyone have a happy New Year. There are shortcomings in the apartment, but we will try our best to improve them. I wish you happiness, health and success in your work in the new year!
Xiayusenlin
Guestroom - City-View (Double bed)
Stayed in Dec 2022
Couples
5 review
3.0/5
Posted on Jan 1, 2023
There are three bad points: 1. The air conditioner couldn't heat up, and it was freezing all night. 2. The capacity of the water heater is small, barely enough for one person to wash, and the other person can only wait for the heat to be heated or take a bath in the cold. 3. Even if the location is difficult to find, the parking fee must be paid by the guests themselves.
Original TextTranslated by Google
Response from Property: Dear, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinion is very important to us, we will work hard to improve and enhance, hoping to give you a better stay experience. Looking forward to seeing you again!