Vienna International Hotel (Shenzhen Qianhai Happy Bay Hotel) Reviews

The room is clean, the front desk staff help us to arrange the same floor rooms with our friends.

The hotel services are satisfactory and the room is rather big.

Poor experience on hotel catering service, lack of communication with front desk in preparation of the crowds.

Communal areas were clean and spacious. Our room was coincidentally located on a floor that had just had carpet shampoo so the corridor was constantly being blow dried and the smell was not good. The room itself was ok. Vienna style.

We got there and thought is a nice hotel until we enter the reception and smelt like a thousands cigarettes, I didn't much of it and checked in, then went to our floor and realised it is the whole building including rooms also. We thought we will survive staying for two days at least as we visiting friends and family, but at night when I went to toilet the toilet wouldn't flush and clogged up and I was blamed for throwing too much tissue in there, called someone to sort it out all they did was unclog it and wipe the floor and used a scrapper to clean the bathroom floor. We demanded to change rooms, as we said early we were blamed for the clog and I asked can we not flush down our toilet tissue, he said yes but the system is not good. He changed the room very quickly but I had to pay 30rmb for the cleaning of the room as we touch the bedsheets and at 1am in the night I'm cannot be fussed about it and paid straight away and moved us to another floor.

🚬 very smelly even on non-smoking floor

Exceptional hotel, but unable to reach convenient stores and others by walk.

Good service

The room is very large, clean, tidy and clean, with complete facilities. The view outside the window is good. The hotel style is more Greek and Roman art. There is also a canteen for buying snacks, which is very convenient. Overall, it is not inferior to other high-priced hotels.

As expected of Shenzhen, the hotel lobby is very grand, the ladies at the front desk are very enthusiastic and patient, and took the initiative to help upgrade the room. The room was very clean, and I was very satisfied!

The environment is very good, both in terms of hygiene and environment, it gives people a very comfortable feeling, and the service is also very thoughtful. Next time, I will definitely recommend my friends to settle in Vienna Qianhai Store.

I chose this hotel because I wanted to take my children to Happy Harbor and Window of the World. The hotel is very quiet and has a separate yard with a parking lot and basketball court. The hotel is cost-effective.

I came to Shenzhen with my friends and found this hotel on the website. It was definitely a big surprise. The service was good and the room was big. The front desk lady was pretty and gentle.

Although the hotel is a bit old, the decoration is still quite new, clean and sanitary, the room is comfortable, the shower head has enough water, the service is good, and it is worth recommending to stay.