Fulai Garden Hotel

Fulai Garden Hotel Reviews

Fulai Garden Hotel

No. 1 Donghuan, 2nd Road, Longhua District, Shenzhen, Guangdong, 518109, ChinaView Hotel Details
Fulai Garden Hotel
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Fulai Garden Hotel Guest Reviews

4.3/5
353 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(353)
Positive reviews(324)
Reviews with photos/video(54)
Great value for money(29)
Classy environment(22)
Friendly front desk staff(21)
Large rooms(20)
Convenient parking(17)
Average sound insulation(8)
Easy to get around(8)
Stayed multiple times(4)
Negative reviews(29)
Mian ABDUR REHMAN
Executive Queen Room
Stayed in Oct 2023
Business travelers
41 review
3.0/5
Posted on Oct 14, 2023
Fulai Garden Hotel is situated at longang district neart to longhua. shenzhen north station is near too . Three to four Muslim resturants is near . All rooms are executive.
Response from Property: Dear guest: Thank you for your review! I hope you will stay in our hotel often in the future. If you have any questions during your stay, you can call the front desk and we will serve you wholeheartedly. There is a Wuhe subway station entrance and exit 1.5 kilometers away from the hotel, and a Bantian subway station entrance and exit 3 kilometers away. You can reach Shenzhen North Station Metro Hub in Shenzhen and pass through various areas of the city by taking Wuhe subway station one stop away. In addition, there are many shopping centers such as Jiahua Link Commercial Plaza, Bantian Rainbow Shopping Center, Donghuan Rainbow Shopping Center, Zuoling Xiangsong Shopping Center, and Youcheng Commercial Plaza within 2 kilometers of the hotel for your convenience. We look forward to seeing you again! I wish you a pleasant journey!
GMac
Executive Queen Room
Stayed in Jul 2023
Family
78 review
5.0/5
Outstanding
Posted on Jul 17, 2023
A nice place to stay - room next to me was noisy but not too bad and we could have always asked to hotel to tell them to quieten down.
Response from Property: Thank you for your honest review! I hope you will stay in our hotel often in the future. If you have any questions during your stay, you can call the front desk and we will serve you wholeheartedly. There is a Wuhe subway station entrance and exit 1.5 kilometers away from the hotel, and a Bantian subway station entrance and exit 3 kilometers away. You can reach Shenzhen North Station Metro Hub in Shenzhen and pass through various areas of the city by taking Wuhe subway station one stop away. In addition, there are many shopping centers such as Jiahua Link Commercial Plaza, Bantian Rainbow Shopping Center, Donghuan Rainbow Shopping Center, Zuoling Xiangsong Shopping Center, and Youcheng Commercial Plaza within 2 kilometers of the hotel to facilitate your travel. We look forward to seeing you again! I wish you a pleasant journey!
Guest User
Executive Queen Room
Stayed in Feb 2023
Business travelers
2 review
3.5/5
Posted on Mar 7, 2023
The hotel needs renovation. I could always smell the smoke, in the corridor or the room. So I suggest setting up some non-smoking rooms for the guests.
ROCCHI
Deluxe Suite
Stayed in Oct 2021
Business travelers
51 review
3.0/5
Posted on Oct 17, 2021
Old hotel. Not that good. Noisy from outside but also air conditioning in the room, obsolete..
6/7
Response from Property: Dear guests: You are welcome to inform us of the specific problems you have encountered during your stay in our hotel, so that we can timely improve and avoid such problems again.You can also dial the front desk number "0" directly.We will do our best to properly solve your problems during your stay.It is our dereliction of duty that the hotel failed to provide meticulous and considerate service. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies to you.The hotel will continue to strengthen staff and all aspects of service and training in the future, we hope to have the opportunity to provide you with better service in the near future.
Sam America/Brazilian
Executive Queen Room
Stayed in Oct 2021
Solo travelers
40 review
4.0/5
Very Good
Posted on Mar 5, 2022
It was so long ago i honestly don't remember but i always can't complain 2 much when i find a hotel in china that accepts foreigners
Response from Property: Dear guest: Thank you for your review! We hope you will come and stay at our hotel often in the future, and we will definitely continue to do so. If you have any questions during your stay, please call the front desk and we will serve you wholeheartedly. The entrance and exit of Wuhe Subway Station is 1.5 kilometers away from the hotel, and the entrance and exit of Sakata Subway Station is 3 kilometers away. One stop away from Wuhe Metro Station is the Shenzhen North Railway Station subway hub in Shenzhen, which provides access to all areas in the city. And within 2 kilometers of the hotel, there are many shopping malls such as Jiahua Linkhui Commercial Plaza, Sakata Tianhong Shopping Mall, Donghuan Tianhong Shopping Mall, Zuoling Chanson Shopping Center, Youcheng Commercial Plaza, Hema Xiansheng, etc. for your convenience. We look forward to welcoming you again Come! I wish you a pleasant journey!
Guest User
Executive Queen Room
Stayed in May 2024
Business travelers
75 review
5.0/5
Outstanding
Posted on May 29, 2024
Very nice hotel. The guest rooms are large in space and equipped with bathtubs, which provide a relaxing atmosphere while resting; the reception at the front desk is warm and courteous, and all aspects of services are in place. The hotel is not far from Shenzhen North Railway Station. There are bus and subway stations nearby, so transportation is quite convenient. Satisfactory stay experience, good reviews.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! We hope you will come and stay at our hotel often in the future. If you have any questions during your stay, please call the front desk and we will serve you wholeheartedly. The entrance and exit of Wuhe Subway Station is 1.5 kilometers away from the hotel, and the entrance and exit of Sakata Subway Station is 3 kilometers away. One stop away from Wuhe Metro Station is the Shenzhen North Railway Station subway hub in Shenzhen, which provides access to all areas in the city. And within 2 kilometers of the hotel, there are many shopping malls such as Jiahua Link Commercial Plaza, Sakata Tianhong Shopping Mall, Donghuan Tianhong Shopping Mall, Zuoling Chanson Shopping Center, and Youcheng Commercial Plaza for your convenience. We look forward to your visit again! Have a nice trip!
Guest User
Deluxe Business Single Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Very satisfied with the cleanliness and hygienic service.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! We hope you will come and stay at our hotel often in the future. If you have any questions during your stay, please call the front desk and we will serve you wholeheartedly. The entrance and exit of Wuhe Subway Station is 1.5 kilometers away from the hotel, and the entrance and exit of Sakata Subway Station is 3 kilometers away. One stop away from Wuhe Metro Station is the Shenzhen North Railway Station subway hub in Shenzhen, which provides access to all areas in the city. And within 2 kilometers of the hotel, there are many shopping malls such as Jiahua Link Commercial Plaza, Sakata Tianhong Shopping Mall, Donghuan Tianhong Shopping Mall, Zuoling Chanson Shopping Center, and Youcheng Commercial Plaza for your convenience. We look forward to your visit again! Have a nice trip!
Anonymous User
Executive 2-bed Room
Stayed in May 2024
Other
11 review
4.0/5
Very Good
Posted on May 4, 2024
The facilities are old and there is a steam room, but I don't know if it can be used.
Original TextTranslated by Google
6/7
Response from Property: Dear guest: The hotel does not have a steam room. The steam room you mentioned is a shower room. Thank you for your review. If you have any questions during your stay, you can call the front desk and we will serve you wholeheartedly. There is a Wuhe subway station entrance and exit 1.5 kilometers away from the hotel, and a Bantian subway station entrance and exit 3 kilometers away. You can reach Shenzhen North Station Metro Hub in Shenzhen and pass through various areas in the city by taking Wuhe subway station one stop away. In addition, there are many shopping centers within 2 kilometers of the hotel, such as Jiahua Link Commercial Plaza, Bantian Rainbow Shopping Center, Donghuan Rainbow Shopping Center, Zuoling Xiangsong Shopping Center, Youcheng Commercial Plaza, etc., which are convenient for your travel. We look forward to seeing you again! I wish you a pleasant journey!
Guest User
Executive Queen Room
Stayed in Feb 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Feb 28, 2024
Don't be picky at this price. Business type. The room is generally OK, but the hygiene is a bit lacking.
Original TextTranslated by Google
Response from Property: Dear guests: The hotel has a cleaning process and standards, and there are special personnel to check to ensure the hygiene and meet the check-in conditions. You are welcome to inform us of the specific problems you encountered during your stay in this hotel so that we can make timely improvements to avoid such problems again. You can also call the hotel front desk directly at "0". We will do our best to properly solve the problems you encountered during your stay. Please allow us to express our sincerest apologies for the hotel's failure to provide meticulous and thoughtful service. We hope to have the opportunity to provide you with better service in the near future.
MonicaPCS
Executive Queen Room
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The room is very clean. Although the access control is troublesome, the safety factor is very high. The king-size bed room also has a bathtub, which is very good. I will choose this hotel next time I come to Shenzhen
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! I hope you will stay in our hotel often in the future. If you have any questions during your stay, you can call the front desk and we will serve you wholeheartedly. There is a Wuhe subway station entrance and exit 1.5 kilometers away from the hotel, and a Bantian subway station entrance and exit 3 kilometers away. You can reach Shenzhen North Station Metro Hub in Shenzhen and pass through various areas of the city by taking Wuhe subway station one stop away. In addition, there are many shopping centers such as Jiahua Link Commercial Plaza, Bantian Rainbow Shopping Center, Donghuan Rainbow Shopping Center, Zuoling Xiangsong Shopping Center, and Youcheng Commercial Plaza within 2 kilometers of the hotel for your convenience. We look forward to seeing you again! I wish you a pleasant journey!
Guest User
Executive Queen Room
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 14, 2024
There is parking lot, good service and nice environment
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! I hope you will stay in our hotel often in the future. If you have any questions during your stay, you can call the front desk and we will serve you wholeheartedly. There is a Wuhe subway station entrance and exit 1.5 kilometers away from the hotel, and a Bantian subway station entrance and exit 3 kilometers away. You can reach Shenzhen North Station Metro Hub in Shenzhen and pass through various areas of the city by taking Wuhe subway station one stop away. In addition, there are many shopping centers such as Jiahua Link Commercial Plaza, Bantian Rainbow Shopping Center, Donghuan Rainbow Shopping Center, Zuoling Xiangsong Shopping Center, and Youcheng Commercial Plaza within 2 kilometers of the hotel for your convenience. We look forward to seeing you again! I wish you a pleasant journey!
Anonymous User
Executive 2-bed Room
Stayed in May 2024
Travel with friends
14 review
2.5/5
Posted on May 4, 2024
The price is reasonable, there is nothing to eat around. You can only call Didi or taxi to get around. If you are looking for a hotel environment, don't choose it, you will be disappointed... The hotel quilt is very thin, different from other hotels in thickness, and the mirror is facing the bed. I dare not turn off the light to sleep all night... Although the bathroom is large, there is no dry and wet separation, and it feels very cheap everywhere!
Original TextTranslated by Google
Response from Property: Dear guests, the hotel bathroom is designed with a separate bathing area, and it is separated into dry and wet areas. The hotel has winter and summer quilts. Now the summer quilts have been replaced uniformly. If you feel the need to replace, please contact our service staff. There is a Wuhe subway station entrance and exit 1.5 kilometers away from the hotel, and a Bantian subway station entrance and exit 3 kilometers away. You can reach Shenzhen North Station Metro Hub in Shenzhen and pass through various areas of the city through Wuhe subway station. And within 2 kilometers of the hotel, there are many shopping centers such as Jiahua Link Commercial Plaza, Bantian Tianhong Shopping Mall, Donghuan Tianhong Shopping Mall, Zuoling Xiangsong Shopping Mall, and Youcheng Commercial Plaza to facilitate your travel. You can also order takeout. There are many businesses around, and the delivery service is convenient and fast. Thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Executive 2-bed Room
Stayed in Apr 2024
Business travelers
1 review
3.0/5
Posted on Apr 12, 2024
The hotel was clean but the noise was constant. From the moment I checked in, the noise from the motor continued until I checked out. To make matters worse, there was the sound of throwing hard objects upstairs from time to time. I complained to the front desk many times to no avail. I wanted to stay for three days. Damn it, I really couldn't bear it, so I had no choice but to check out early.
Original TextTranslated by Google
Response from Property: Dear guest: We are sorry to bring you a bad experience. If you have any questions during your stay, please call the hotel. We will serve you wholeheartedly and provide solutions.
Anonymous User
Executive Queen Room
Stayed in Oct 2023
Solo travelers
253 review
5.0/5
Outstanding
Posted on Oct 4, 2023
The previous rating of this hotel was low, and the rating is normal when it is above 4:5. First of all, the parking lot 8 is very large, and secondly, the room is also large, with a work desk, a chaise sofa and chairs, and the buffet breakfast is also very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your true comments. The hotel receives many familiar guests. I hope you will stay in our hotel often in the future. Generally, domestic guests are reluctant to comment if there is no problem. On the other hand, complaining guests will give bad reviews, which results in a gap between the overall level of the hotel and the score. We need to strengthen this aspect, and we will strive to make guests give the most authentic evaluation in the future. Thank you for your support and suggestions. If you have any questions during your stay, you can call the front desk and we will serve you wholeheartedly. There is a Wuhe subway station entrance and exit 1.5 kilometers away from the hotel, and a Bantian subway station entrance and exit 3 kilometers away. Through the Wuhe subway station, you can reach Shenzhen North Station Metro Hub in Shenzhen and pass through various areas in the city. In addition, there are many shopping centers such as Jiahua Link Commercial Plaza, Bantian Rainbow Shopping Center, Donghuan Rainbow Shopping Center, Zuoling Xiangsong Shopping Center, Youcheng Commercial Plaza, etc. within 2 kilometers of the hotel to facilitate your travel. We look forward to seeing you again! I wish you a pleasant journey!
Guest User
Executive Queen Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Convenient transportation, close to the subway🚇, good environment, large space, and the front desk lady is also very enthusiastic Environment: Excellent
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! I hope you will stay in our hotel often in the future. If you have any questions during your stay, you can call the front desk and we will serve you wholeheartedly. There is a Wuhe subway station entrance and exit 1.5 kilometers away from the hotel, and a Bantian subway station entrance and exit 3 kilometers away. You can reach Shenzhen North Station Metro Hub in Shenzhen and pass through various areas of the city by taking Wuhe subway station one stop away. In addition, there are many shopping centers such as Jiahua Link Commercial Plaza, Bantian Rainbow Shopping Center, Donghuan Rainbow Shopping Center, Zuoling Xiangsong Shopping Center, and Youcheng Commercial Plaza within 2 kilometers of the hotel for your convenience. We look forward to seeing you again! I wish you a pleasant journey!