Vienna International Hotel (Dongcheng Building, Lanzhu East Road, Pingshan, Shenzhen)

Vienna International Hotel (Dongcheng Building, Lanzhu East Road, Pingshan, Shenzhen) Reviews

Vienna International Hotel (Dongcheng Building, Lanzhu East Road, Pingshan, Shenzhen)

Dongcheng Building, Lanzhu East Road, Pingshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Vienna International Hotel (Dongcheng Building, Lanzhu East Road, Pingshan, Shenzhen)
Vienna International Hotel (Dongcheng Building, Lanzhu East Road, Pingshan, Shenzhen)Vienna International Hotel (Dongcheng Building, Lanzhu East Road, Pingshan, Shenzhen)Vienna International Hotel (Dongcheng Building, Lanzhu East Road, Pingshan, Shenzhen)
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Vienna International Hotel (Dongcheng Building, Lanzhu East Road, Pingshan, Shenzhen) Guest Reviews

4.8/5
Excellent
960 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(960)
Positive reviews(931)
Reviews with photos/video(148)
Classy environment(154)
Awesome amenities(124)
Friendly front desk staff(109)
Large rooms(78)
Many amenities(65)
Delicious breakfast(64)
Perfect for business trips(19)
Easy to call taxis(9)
Negative reviews(28)
Guest User
Standard Double Room
Stayed in Sep 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Sep 6, 2024
A pleasant stay, room was clean and no smoke smell. Got a room upgrade too. Breakfast was simple but decent.
BITANGE
Standard Double Room
Stayed in Jul 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Jul 14, 2023
The front desk staff were Very kind and Good to me.They patiently handled my packages as I do not speak Chinese.The Cleaning Ladies were also good, showing me where to do Laundry.A big thank you.See you again.
Response from Property: Thank you for your recognition of our hotel. Welcome to our next visit!
Guest User
Deluxe Double Room
Stayed in Jun 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jun 28, 2023
The male counter at the reception was kind and could communicate in English.
Response from Property: Thank you,Thank you for choosing to stay at our hotel.Welcome to your next visit.
HoJacky
Standard Double Room
Stayed in Apr 2024
Business travelers
22 review
3.7/5
Posted on Apr 28, 2024
Overall, everything is good. The most important factor this time is that the hotel is very close to the subject three examination location. The room is quite large and the room style is also the inherent decoration design of the Vienna Hotel series. The air conditioner must be adjusted to 22 degrees. The room is not cool.
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Response from Property: Dear guest: We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. As for the air-conditioning problem you reported, since we use central air-conditioning, the temperature is always moderate. Your feedback can help us find problems and make continuous progress in solving them. Xiaowei would like to express our sincerest apologies for the inconvenience caused to you. During your stay, if you have any problems in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. We are very sorry to bring you an imperfect experience. Thank you for your suggestions. Xiaowei will do our best to improve it. Here, we also hope that you can give us another chance. Xiaowei sincerely invites you to stay in the hotel again. We will serve you wholeheartedly.
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
3 review
2.5/5
Posted on Apr 25, 2024
There are so many mosquitoes in the hotel. I killed 16 of them. I didn't sleep all night and stayed up all night. My body is covered with bites.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your patronage and evaluation! Please allow Xiaowei to express my sincerest apologies for not satisfying you. Our hotel attaches great importance to the situation of more mosquitoes you reported. Due to the weather in Shenzhen, there are more mosquitoes when it rains. The hotel housekeeping department has regularly formulated a mosquito disinfecting plan. Your feedback can enable us to continuously find problems and make continuous progress in solving problems. Xiaowei here again expresses its sincerest apologies for the inconvenience caused to you. During your stay, if there are any problems in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. In the later period, we will strengthen the mosquito disinfecting work. Our goal is to provide customers with a comfortable stay environment and the best service. Your opinions and suggestions will help Xiaowei continuously improve and maintain a high level of service. The hotel is close to Huizhou Daya Bay and is only more than ten minutes' drive from Pingshan. We will serve with our heart so that every guest who comes to the store can feel the warmth of home. Thank you again for your stay and feedback, so that we can continue to improve and innovate in future services. We sincerely look forward to your visit again!
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Facilities: relatively new, things are relatively complete, but the room is too big and the air conditioning is slow to cool Hygiene: bedding is very clean, towels and bath towels are not old, but I dare not use the hotel ones, I bring my own disposable bath towels Environment: The lighting is super good. Although there is a construction site next to it, it does not affect it when the window is closed Service: The lady who checked in was very nice, more attentive, and handled it quickly The overall stay experience was very good, the breakfast dishes were also relatively rich, and the important thing was that I passed the third test smoothly🉑️
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your affirmation of Xiaowei. In order to provide you with a more meticulous and thoughtful service experience, Xiaowei will adhere to the service concept of doing things attentively and serving attentively, so that you can feel the warmth of home when staying at Vienna Dongcheng Building. The hotel is close to Huizhou Daya Bay and is only more than ten minutes' drive from Pingshan. Thank you again for your five-star praise! Your praise has given us great motivation to let Xiaowei continue to improve and innovate in future services. We look forward to your visit again. Xiaowei will serve you wholeheartedly!
Yuetingya
Standard Room (2 beds)
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Service: The staff provided good service and solved any problems quickly. Since we were in a hurry in the morning and didn't have time to eat breakfast, they also packed the food for us to take away, which was very good. Hygiene: Clean and hygienic Environment: Nice environment, no noise, and I had a good sleep.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-star review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna East City Building will be the warmest and most unique one in your memory! The hotel provides you with zero waiting for check-in, zero stay for check-out, storage service, wake-up service, etc. The hotel rooms are warmly decorated and equipped with free high-speed WIFI. Come back to Vienna East City Building often, and wish you: well!
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Facilities: Very complete, and also provides disposable facial cleanser, which is good Hygiene: Very clean and tidy Environment: Very quiet and comfortable Service: The staff are very polite and gave breakfast, which is good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your affirmation of Xiaowei. In order to provide you with a more meticulous and thoughtful service experience, Xiaowei will adhere to the service concept of doing things attentively and serving attentively, so that you can feel the warmth of home when staying at Vienna Dongcheng Building. The hotel is close to Huizhou Daya Bay and is only more than ten minutes' drive from Pingshan. Thank you again for your five-star praise! Your praise has given us great motivation to let Xiaowei continue to improve and innovate in future services. We look forward to your visit again. Xiaowei will serve you wholeheartedly!
Anonymous User
Standard Double Room
Stayed in Apr 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The service is good, the price is affordable, the room is large, the sanitation is very clean, the service is very thoughtful, the facilities and equipment are very complete. I am very satisfied with all aspects. There are many restaurants nearby
Original TextTranslated by Google
Response from Property: Xiaowei is so happy that the little master gave a five-point like! In Xiaowei's heart, you are our dearest family. We will do our best to give you the warmth and comfort of home. Your thumbs up is the best affirmation and worthiness of all Xiaowei's efforts! The hotel is equipped with free high-speed wifi, free parking, free luggage storage service, robot meal delivery service, etc. Gently wave your hand to say goodbye to the little master's departure, let the smile freeze into eternity, let the silent feelings flow in the heart, and deeply miss you, my dear, everything is well! I am looking forward to the little master's return home with joy!
Guest User
Standard Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The hotel facilities are very user-friendly, with robots helping to deliver items. It's pretty good. The room is big, the corridor is big, clean and tidy. The service is also very good. I booked a standard room and they helped me upgrade the room. The service is good. The hotel is located in an industrial area, and the price is very cost-effective. It's also convenient to take a taxi.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your recognition of the hotel! I believe that the modern and casual atmosphere we created has been deeply rooted in your heart! At the same time, in order to let you get rid of the fatigue of the journey as soon as possible. The hotel has also made a lot of efforts in details, such as comfortable mattresses, spacious showers and toilets, etc. ~ Just want to provide you with a better stay experience and service! Looking forward to your visit again, I wish you a happy day~
Guest User
Standard Room (2 beds)
Stayed in Apr 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Nice environment, clean and hygienic. Good service attitude. Complete facilities
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your patronage! Your satisfaction is our highest pursuit! If you need any help from us in the future, you are welcome at any time. We will serve you as always! It is our great honor to serve you. The hotel provides you with luggage storage service, zero-stay service and wake-up service to make your outing more convenient. Vienna East City Hotel looks forward to your visit again!
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The front desk staff provided good service and helped to upgrade the room type. The room was clean and tidy, the room environment was good, and the facilities were complete. The transportation was very convenient, and there were many places to eat near the hotel. It was good.
Original TextTranslated by Google
Response from Property: Hotel reply: Dear guest, hello! Thank you very much for choosing to stay at our branch and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience. It is our greatest honor to be recognized by you. The hotel is close to Huizhou Daya Bay and only more than ten minutes' drive from Pingshan. We will serve every guest attentively so that they can feel the warmth of home. Thank you again for your five-point praise! Your praise has given us great motivation to continuously improve and innovate our future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The price is good, the staff is polite, the facilities are complete, and the breakfast is rich. The transportation is also convenient
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our branch and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience. It is our greatest honor to be recognized by you. The hotel is close to Huizhou Daya Bay and only more than ten minutes' drive from Pingshan. We will serve every guest attentively so that they can feel the warmth of home. Thank you again for your five-point praise! Your praise has given us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly!
Kuayue2018
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Clean and well-equipped, good service attitude, high check-in efficiency, recommended
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! I am glad that Vienna International Hotel Dongcheng Building Branch can bring you a good time for your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. Looking forward to visiting again! Starting from the new year of 2024, the hotel has prepared a lot of surprise activities for the new year, and the Jinjianghui official account is waiting for you to learn about it.
Guest User
Standard Room (2 beds)
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The service is good. The environment is a bit old. The front desk staff is enthusiastic. I will stay with my family next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our branch and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience. It is our greatest honor to be recognized by you. The hotel is close to Huizhou Daya Bay and only more than ten minutes' drive from Pingshan. We will serve every guest attentively so that they can feel the warmth of home. Thank you again for your five-point praise! Your praise has given us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly!