Grand Skylight Garden Hotel Shenzhen Guest Reviews
4.7/5
Outstanding
1382 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(1382)
Positive reviews(1339)
Reviews with photos/video(251)
Friendly front desk staff(131)
Large rooms(66)
Delicious breakfast(44)
Would stay again(42)
Loved the view(37)
Pool was OK(11)
Located downtown(6)
Awesome gym(5)
Negative reviews(43)
Guest User
Superior Smart Room (2 beds)
Stayed in 9. 2024
Travel with friends
20 review
4.5/5
Great
Posted on 5.9.2024
very good hotel. convenient location. great view. lobby needs update.
Response from Property: Dear guest, thank you for taking the time to give us feedback. Your feedback can help us understand the true feelings of our customers, thereby enabling us to continuously improve the quality of our service. Looking forward to the next opportunity to bring you a perfect accommodation experience. Wishing you a happy life!
Edward Hong Kong visitor
Superior Smart Room (Double bed)
Stayed in 8. 2024
Travel with friends
36 review
4.2/5
Very Good
Posted on 5.8.2024
Free upgrade to Executive room. Spacious and nice views of Futian.
Response from Property: Dear guest, thank you for taking the time to give us feedback. Your feedback can help us understand the true feelings of our customers, thereby enabling us to continuously improve the quality of our service. We are very close to the central park. If you have time, you can take a walk in the park. Looking forward to the next opportunity to bring you a perfect accommodation experience. Wishing you a happy life!
fattylo
Superior Smart Room (Double bed)
Stayed in 3. 2024
Couples
5 review
4.7/5
Amazing
Posted on 15.4.2024
The room was just as it looks in photos. It was super spacious and clean, the room did not have any funny smells and was also very quiet throughout the night. We had a comfortable two nights stay. One disadvantage is the location of the hotel as it is quite far to walk to the station, and there is not much to eat nearby. But the taxis are convenient and driving distance to most places won’t take long.
Response from Property: Dear guest, thank you for taking the time to give us feedback. Your feedback can help us understand the true feelings of our customers, thereby enabling us to continuously improve the quality of our service. We are very close to the central park. If you have time, you can take a walk in the park. Looking forward to the next opportunity to bring you a perfect accommodation experience. Wishing you a happy life!
Guest User
Superior Smart Room (2 beds)
Stayed in 3. 2024
Family
2 review
5.0/5
Outstanding
Posted on 19.3.2024
Great location next to ShenZhen Central Park which is a great place to jog or walk. Breakfast options are great with Western (breads, salad, oatmeal) and Chinese options (dim sum, noodle bar, and congee). Gym has a full squat rack and weights.
Response from Property: Thank you for taking the time out of your busy schedule to review our hotel. It is also an honor for you to choose our hotel for your stay amidst the vast sea of people. Wishing you a happy life!
Nataliya
Superior Smart Room (Double bed)
Stayed in 4. 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on 25.5.2024
Extremely comfy aps and perfect breakfast! Reception very kind and helpful.
Response from Property: Dear guests, thank you for your review. Your support and encouragement are the greatest driving force for us to move forward. Shenzhen Garden Grand Cloud Hotel strives to continuously create a warm and comfortable living environment for guests, meeting the needs of different guests with the highest cost-effectiveness. We look forward to your next visit!
EdenMak
Grand King Room With City View
Stayed in 2. 2024
Couples
30 review
5.0/5
Outstanding
Posted on 13.2.2024
Nice environment
Upgraded to executive suite with superb big size room
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a happy trip! All the staff of Shenzhen Garden Grand Skylight wish you all the best~
Freeryzhov
Superior Smart Room (Double bed)
Stayed in 6. 2024
Solo travelers
43 review
4.7/5
Amazing
Posted on 20.7.2024
Nice hotel, but very spacious. I had a good view on a park. Was a bit loud because some construction outside
Response from Property: Dear guest, thank you for taking the time to give us feedback. Your feedback can help us understand the true feelings of our customers, thereby enabling us to continuously improve the quality of our service. We are very close to the central park. If you have time, you can take a walk in the park. Looking forward to the next opportunity to bring you a perfect accommodation experience. Wishing you a happy life!
PrincessAngel
Superior Smart Room (Double bed)
Stayed in 11. 2023
Couples
2 review
3.7/5
Posted on 27.11.2023
The hotel doesnt really look like that new from the outside, as we arrived we doubted if we have gone to the wrong place. The hotel located next to a residential area, 2-3 small stores nearby. Close to One Avenue, but not walking distance. Check in was smooth, staff knew minimal English though. The hotel has a aviation theme at the lobby. The room itself was fine, we had a double bed plus some sitting area. Room was spacious. Throughout the stay the minibar was available for free for us, and they extended check out time to 2pm for us. We ordered delivery online and was delivered to us at the room by the little robot from the hotel once it is delivered to the hotel. Pleasant stay overall, wished the location was a little more convient though.
Response from Property: Hi dear, thanks for your kind comments. We are very happy to serve you, we will take your comments seriously, and look forward to seeing you again one day in the future. Wish you all the best!
Lo Long Pak Rambo
Superior Smart Room (Double bed)
Stayed in 8. 2024
Travel with friends
62 review
5.0/5
Outstanding
Posted on 25.8.2024
Very good and convenient location, will definitely come back again!
Response from Property: Dear guest, thank you for taking the time to give us feedback. Your feedback can help us understand the true feelings of our customers, thereby enabling us to continuously improve the quality of our service. Looking forward to the next opportunity to bring you a perfect accommodation experience. Wishing you a happy life!
Ursh
Superior Smart Room (Double bed)
Stayed in 5. 2024
Couples
14 review
5.0/5
Outstanding
Posted on 8.5.2024
The location it is in quite area and very close to malls, and also they let me check in little bit earlier.. rooms are big closer malls and Futian station.
Response from Property: Dear guests! Thank you for your stay. We will continue to maintain high-quality service and excellent customer standards, and strive to create a comfortable and warm living environment for every guest. Thank you again for your positive feedback, and we sincerely look forward to your next stay.
Guest User
Superior Smart Room (Double bed)
Stayed in 12. 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on 11.12.2023
Excellent service, very clean, nice experience i like it 👌🏼
Response from Property: Hi dear, OMG! Thanks a lot for your excellent comments, we are so happy to see you have a pleasant stay here! Looking forward to the opportunity to serve you in the future, wish you all the best!
Gurpinder
Superior Smart Room (Double bed)
Stayed in 3. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 1.4.2024
Excellent location , easy to get around from the hotel, the room is also excellent with modern tech in the room with onto handle the lights air-conditioning and window blinds, the bed is also very very comfortable and makes us very relaxed.
Response from Property: Dear guest, Thank you for staying at our hotel! We are glad that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the happiness that this journey has brought to you. This is what our service staff have always pursued, and it will also be the driving force for us to continue working hard and striving. We look forward to serving you next time!
Ststst
Superior Smart Room (Double bed)
Stayed in 11. 2023
Couples
27 review
5.0/5
Outstanding
Posted on 12.11.2023
The room size is big and the atmosphere is great! Nice service!
Response from Property: Hi dear, thanks a lot for your comments, and we're hope you have a nice trip. It's my honor to service you! And we're looking forward to see you again in the future. All the staff of Grand Skylight Garden Hotel wish you all the best! Best&Regards.
HK-CowCow
Superior Smart Room (Double bed)
Stayed in 9. 2023
Travel with friends
46 review
5.0/5
Outstanding
Posted on 9.10.2023
The room is very comfy and convenient location wise. A good choice for short stay
Response from Property: Hi,dear, thanks a lot for your comments. And we're so happy to know you have a nice stay, hope you have a good day! We're looking forward to your next coming!!! All the best for you.
瞳B
Superior Smart Room (Double bed)
Stayed in 8. 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on 20.8.2023
That very good I will come this hotel again
June Ryan is very helpful and funny love this girl so much
Response from Property: Oh, my dear, we are glad to see that you had a pleasant stay. Thanks a lot for your comments. What I what to say is, all the staff of Grand Skylight Garden Hotel Shenzhen welcome you again. Yes!That' s ture. We are friends and love you very much!