Atour Hotel (Shenzhen Luohu Shuibei IBC) Reviews

Response from Property: Dear Duoyou, hello! Thank you very much for your recognition and praise of the work of our front desk colleagues, which made you feel warm and cared when you were tired and came back late. It is our great honor to make you so satisfied. We will maintain this level of service as always. The hotel provides late-night porridge every day (21:30-23:00) for free. At the same time, the hotel is located in the headquarters building of Shuibei Jewelry Trading Center in Luohu. It takes 1 minute to get to the hotel from Metro Line 3 at the door. It has a superior geographical location and is connected to the shopping mall. Shopping, dining, entertainment and other facilities are all available, which provides great convenience for travel. Thank you for meeting you for the first time. Duoer is here and looks forward to your next visit!

Response from Property: Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at Atour Hotel IBC Mall, Shenzhen. It has been a great pleasure and privilege to have you stay with us. We have taken note of your comment regarding breakfast and sincerely apologize for any dissatisfaction caused. It is regrettable that we were unable to meet your expectations in this aspect. There are numerous international dining options available in the vicinity of our hotel. Should you require any assistance, please do not hesitate to contact us. Rest assured, we will continue striving for improvement in order to create even more memorable experiences during your next visit.Best wishes to you and your ones!

Response from Property: Absolutely! The Ayado Hotel is not only exceptionally clean but also boasts a comprehensive range of facilities nearby. Every time I stay here, I am impressed by the hotel's attention to detail, whether it's the cleanliness of the rooms or the maintenance of the public areas.Moreover, the amenities around the hotel are quite extensive. Whether it's shopping, dining, or entertainment, one can easily find suitable places to visit. This is undoubtedly a great convenience for business travelers or tourists.Therefore, choosing the Ayado Hotel not only ensures a comfortable accommodation experience but also conveniently satisfies various daily needs. It's truly an excellent choice!

Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us.You mentioned our "Good location," and indeed, we strive to provide a convenient and accessible location for all our guests. We are glad that you found it easy to explore the area and access nearby amenities.Regarding our "friendly staff," it's our pleasure to serve you. Our team members are committed to providing exceptional service with a smile, and it's rewarding to know that their efforts have been recognized by you.Lastly, you mentioned our "good breakfast," and we are delighted to hear that. We take pride in offering a variety of delicious breakfast options to start your day on a positive note.We look forward to welcoming you again in the future and providing you with an even better experience.Thank you again for your kind words and support!

Response from Property: Thank you very much for your affirmation that our rooms are clean and tidy. We are always committed to providing customers with a comfortable, clean and tidy accommodation environment. Your satisfaction and recognition are our greatest motivation and pride. We attach importance to the feedback of every customer, and your evaluation will motivate us to continuously improve the quality of service and provide you with a better accommodation experience. Thank you again for your support and affirmation. Looking forward to your visit again.