No.4014 Huaqiang North Road, Futian District, Shenzhen, Guangdong, 518028, ChinaView Hotel Details
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Pavilion Hotel Century Tower Guest Reviews
4.6/5
Very Good
1859 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1859)
Positive reviews(1800)
Reviews with photos/video(181)
Easy to get around(134)
Friendly front desk staff(86)
Close to metro(56)
Convenient for shopping(29)
Perfect for business trips(27)
Stayed multiple times(24)
Delicious breakfast(23)
Great swimming pool(20)
Negative reviews(55)
ShimmyHK
Superior Room
Stayed in Aug 2024
Business travelers
9 review
3.5/5
Posted on Sep 1, 2024
Not bad, staff helpful, location is good. They fixed the problem quickly
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will do better with your encouragement, and we look forward to your next visit !
Guest User
Superior Room
Stayed in Jul 2024
Couples
15 review
4.5/5
Great
Posted on Jul 29, 2024
everything is fine with a comfy bed, free fruits as gifts, and it's tranquil
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will do better with your encouragement, and we look forward to your next visit !
阿諾舒華哈密瓜
Superior Room
Stayed in May 2024
Business travelers
22 review
4.2/5
Very Good
Posted on May 14, 2024
Location is very good, room a little bit small, price is acceptable
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit. Best wishes, Pavilion Hotel.
C cha
Superior Room
Stayed in Aug 2024
Family
12 review
3.7/5
Posted on Aug 26, 2024
Location is ok (I usually take taxi)
Price is fair
Receptionists are not professional / not helpful at all.
Response from Property: Dear guests, thank you for choosing The Pavilion hotel. We apologize for the unpleasant experience you have had. As for the problems you mentioned, we have fed back to relevant departments for follow-up. Thank you again for the suggestions. We hope you could support us as always and see our changes and improvements. Thank you!
Urbanite loving globe trotting
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
4 review
4.2/5
Very Good
Posted on Aug 20, 2024
We stayed one night on our 21 hour stopover in shenzhen. The location was awesome - 5min walk from the line 3 and close to the museum of contemporary art and planning - a must see if u are in town.
The room was spacious and clean and they offered us fresh foots upon our arrival.
Thick carpet on the hallway was the only complain we have . We had a large and heavy luggage and it gave us a bit of hassle to carry it.
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will do better with your encouragement, and we look forward to your next visit !
ShimmyHK
Superior Room
Stayed in Aug 2024
Business travelers
9 review
2.5/5
Posted on Aug 18, 2024
Wifi doesn't work in the room. Service quality is not good, Inside the room and the TV very old.
Response from Property: Dear guests, thank you for choosing The Pavilion hotel. We apologize for the unpleasant experience you have had. As for the problems you mentioned, we have fed back to relevant departments for follow-up. Thank you again for the suggestions. We hope you could support us as always and see our changes and improvements. Thank you!
Guest User
Superior Room
Stayed in Jun 2024
Travel with friends
7 review
3.0/5
Posted on Jun 30, 2024
good location
not clean enough
it is not in the main buliding and the reception did not give us a clear instruction
cp value is low
Response from Property: Dear guests, thank you very much for your recognition of the location of our hotel. The hotel has always been loved by customers for its warm and elegant style, high-quality and considerate service. The Pavilion is including the Main Tower and the Century Tower to meet the needs of different guests and you can experience the Main Tower next time. As for the problem of the reception you mentioned, we have fed back to relevant departments for follow-up. Thank you again for your valuable suggestions. We hope you could support us as always and see our changes and improvements. Thank you!
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Jul 1, 2024
Big clean rooms and bathrooms. Pool was great, open till late and breakfast buffet was ok. Had everything a westerner needs. Good central location to reach attractions. Only pain point was that you need a china telephone no to setup the hotel wifi. Luckily the reception staff were kind enough to assist using their no's.
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will do better with your encouragement, and we look forward to your next visit !
Mamur
Deluxe Room (2 beds)
Stayed in Oct 2023
Business travelers
9 review
4.7/5
Amazing
Posted on Dec 15, 2023
Nothing to complain about this hotel. Very good location near the electric market. Only downside is the rooms are a bit old.
Response from Property: Dear valued guest, Your visit and comments are our highest honor.It's a great joy for everyone of us to know that you've spent a good time in Pavilion hotel.In addition, thank you for your acknowledge of our hotel's facilities.We will persist our efforts in providing better and better service for you. At last,thank you again for your comments and welcome to our hotel next time!
Guest User
Superior Room
Stayed in Oct 2023
Other
4 review
3.7/5
Posted on Oct 20, 2023
Good location, the hotel is quite old but in good conditions, big room, clean and good
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit. Best wishes, Pavilion Hotel.
Nemo R
Superior Room
Stayed in Jul 2024
Couples
19 review
4.0/5
Very Good
Posted on Jul 6, 2024
The room was good, clean, and the bed was very comfortable.
Response from Property: Dear valued guest, thank you for staying in our hotel. Your comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will do better with your encouragement, and we look forward to your next visit !
Guest User
Superior Room
Stayed in Feb 2024
Family
8 review
4.0/5
Very Good
Posted on Apr 5, 2024
If you would like to swim in the winter in Shenzhen, it is a choice as the swimming pool is a heated pool with 30'C.
However, you have to walk to main building for 1 to 2 mins walk.
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit. Best wishes, Pavilion Hotel.
Nadine N
Superior Room
Stayed in Jan 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Hotel is conveniently located to the subway. Although there is limited English service, check-in was relatively easy and night service had basic English services available. Although the trip was prepaid expect to pay RMB 1000 deposit on arrival but this is immediately refunded upon checking out bar any damages.
Conveniently located right next to the hotel is a “Forest Mart”, although easily confused with Family Mart branding but very convenient for basic needs.
The room itself is not bad and spacious enough for 1-2 people only. Good view of the city. Most impressively is the shower water temperature and pressure which remains constant.
The only downfall of the hotel is that the indoor swimming pool is not in this hotel but next door at it’s sister hotel, the Pavilion Hotel, so while I had booked the hotel specifically for the indoor pool was not conveniently available.
Other than that the rooms were clean and well maintained and taken care of during my stay. Staff are friendly. The mini fridge works well and the pay for amenities in the room are clearly marked at applicable prices.
Management is available for WeChat communication.
Overall, I would stay at this hotel again when visiting the Futian district.
Thank you for a lovely stay.
MICHAEL LEE
Superior Room
Stayed in Mar 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Apr 19, 2024
Great location, adequate breakfast
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit. Best wishes, Pavilion Hotel.
Liv_ve
Superior Room
Stayed in Apr 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 1, 2023
Good service, I had a satisfactory stay, in line with what is to be expected for the price; nothing to fault.
Response from Property: Dear valued guest, Thank you for spending time on posting this review of your stay at Pavilion Hotel. It's always our policy to give reliable and satisfactory services to our guests. Thank you for showing your satisfaction. We look forward to your next visit.Best wishes, Pavilion Hotel.