Luzui Hotel

Luzui Hotel Reviews

Luzui Hotel

Yangmeikeng scenic spot, Nan'ao, Dapeng New District, Shenzhen, Guangdong, 518120, ChinaView Hotel Details
Luzui Hotel
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Luzui Hotel Guest Reviews

4.2/5
443 review
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(443)
Positive reviews(382)
Reviews with photos/video(183)
Classy environment(80)
Convenient location(41)
Nice sea view(25)
Too many mosquitoes(16)
Offers pick-up/drop-offs(12)
Friendly front desk staff(11)
Close to beach(10)
Perfect for kids(8)
Negative reviews(61)
Robinson
Deluxe Mountain-view Twin Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 6, 2024
Excellent hotel, very clean and modern. Hotel has great views of the sea.
Response from Property: Dear customer, hello! Thank you very much for your support to our Luzui Villa. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our Luzui Villa again, whether for business trip or travel! Sincerely look forward to your visit again!
TikaTika
Guestroom - Mountain-View (Special promotion)
Stayed in May 2023
Solo travelers
10 review
4.2/5
Very Good
Posted on May 8, 2023
It is a nice place, but the room and amenities are very different from the ones on the pictures. The same room in another location would be half price so we are paying for being able to sleep in the middle of such a beautiful place. Now that place is full of people, so if you want to do the little trail hike or from the beach, it is better to do it late when most people leave (after 4 pm) or early the next day (before 9 am). The beach is nice and has good white sand, but it is where dozen of speed boats arrive with people. It is difficult to swim or play in the water. There are also plenty of people looking ,for sea snails in the rocks. At night and early in the morning, it is a relaxing experience.
6/12
Response from Property: Thank you very much for your comments and feedback. I will also actively provide feedback on your suggestions, and we will continue to work hard to optimize the shortcomings. Looking forward to your next visit。
Guest User
Mountain-view Suite
Stayed in Aug 2024
Solo travelers
6 review
4.5/5
Great
Posted on Aug 27, 2024
Facilities: old Sanitation: ok Environment: excellent Service: normal The suite 3101 I stayed in, although it is a mountain view room, you can see the sea and it has its own independent small courtyard. Tourists need to open the door to come in, so generally few tourists come in. Other mountain view suites don't seem to see the sea.
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6/12
Response from Property: Hello, thank you very much for your evaluation. Because our guest rooms are built on the mountain, each room has a different view and layout! The one you chose is our mountain view suite, which is very popular among guests! Because it has a small balcony facing the sea, you can also see the sunset in the evening, the scenery is excellent! For infrastructure, we also basically retain the design concept of close integration of guest rooms and forests ~ retain the original ecological style ~ Thank you for your stay, and look forward to meeting again on the next wonderful holiday! I wish you a happy life and smooth work~
Guest User
Standard Mountain-view Double Room
Stayed in Aug 2024
Couples
6 review
2.0/5
Posted on Sep 2, 2024
The room is too small, only 12 square meters, and even the suitcase cannot be opened. The sound insulation is really super bad! It feels like someone is talking above my head. The air conditioner blows directly on the bed, and I woke up with a headache. The design is extremely unreasonable. If it weren't for watching the sunrise, I would never stay here. The staff has a bad attitude.
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Guest User
Deluxe Tent - Sea-View (2 beds) (Shared bathroom)
Stayed in Aug 2024
Family
52 review
4.2/5
Very Good
Posted on Sep 6, 2024
The hotel is near the filming location of Stephen Chow's The Mermaid. It's only an 8-minute walk from the hotel. You can see the sea and the mermaid cave. After a walk, you can go back to the hotel's Mermaid Cliff Restaurant to eat Stephen Chow's roast chicken. Hotel guests only need to use the coupon to discount it for 60 per chicken.
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6/9
stonerolling
Standard Mountain-view Twin Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 1, 2024
I have stayed in the cabin of Luzui Villa for many times. It is close to the mountains and the sea, with dense shades of trees. It is very convenient to watch the sunrise in the morning. It is not far from the beach, so you can play in the water and watch the sea. Dining in the cliff restaurant, you can have a panoramic view of the sea view next to the table, which is really a supreme enjoyment. The unexpected surprise is that the food vouchers provided by the hotel include a lot of content. The children feasted on it, which is a rare enjoyment!
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Response from Property: Hello! Thank you for sharing your stay experience with us. We are very happy to serve you warmly and attentively, creating an unforgettable stay experience for you and your family, and letting you spend a pleasant seaside trip. Luzui Villa is backed by mountains and faces the sea, with a beautiful sand sea! The hotel facilities are gradually being renovated. We hope to continue to work hard to provide every guest with natural, friendly and thoughtful services. We look forward to your visit again. I wish you all the best
Bieyongwodianhuadangnichenga
Standard Mountain-view Double Room
Stayed in Aug 2024
Travel with friends
9 review
3.7/5
Posted on Aug 25, 2024
The cabin is not very soundproof. People like me who are mentally weak should choose carefully. There are two little boys living next door who are not taken care of. They are excited and shout all night. I wanted to go out to relax, but I got tinnitus.
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Guest User
Deluxe Tent - Sea-View (2 beds) (Shared bathroom)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Facilities: Very good Hygiene: Also very good Environment: Super good Service: I have a lot to say about the service, especially I want to thank the camp housekeeper Manager Li!!! Since our group of three booked the room early, we chose to drive to the villa in the face of a storm on the day of departure. The next surprise is here. After the manager took us to visit the camping site, he learned that it was not easy for us to come, and the subsequent island itinerary was affected by the heavy rain. The manager took the initiative to upgrade our room type to make up for the fatigue and regrets along the way. It was also because of the manager's decision that my friends and I felt unprecedented joy and touching in the villa!
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6/8
Guest User
Deluxe Tent - Sea-View (2 beds) (Shared bathroom)
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The sea water is very blue, which is why I went there, but the beach is a bit small. The small beach below the Mermaid Cliff Restaurant has good water quality, but it is sometimes closed. If you want a wide beach for surfing, it is not suitable.
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Guest User
Deluxe Mountain-view Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The room was clean and hygienic. The bed was not big, only 1.1 meters. It was very close to the cliff and the scenic spots. The cliff restaurant inside was good. The pork soup tasted good and was especially delicious.
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apple no.1
Standard Mountain-view Twin Room
Stayed in Jul 2024
Family
8 review
4.1/5
Very Good
Posted on Jul 27, 2024
The two ladies at the front desk gave good reviews. Because I booked two nights, they were very considerate to arrange the best view of the standard double cabin 👍. You can see the sea view when you go out. It is very good to watch the sunset here. The room is a bit small, and the air conditioning is pretty good. Although there are occasional bugs, I am generally satisfied. The surrounding cliff coastline is very beautiful, and eating in the cliff restaurant is also super enjoyable. I will come again when the weather is cooler.
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Guest User
Standard Mountain-view Twin Room
Stayed in Jul 2024
Travel with friends
3 review
3.5/5
Posted on Jul 21, 2024
The environment is very good, and the cabin placed in the bayberry forest is unique. The small balcony on the cabin, the narrow path in the bushes, the mountains, the sea, the cliffs, the beach, the sound of raindrops hitting the leaves under the typhoon, the bright moon drifting on the clouds, and the stars make people sigh at the vastness of nature and the insignificance of human beings. Maybe I will invite friends and relatives to experience the moment of sitting on the balcony of the cabin in the bushes, just staring at the bright moonlight in the sky, letting it cleanse my soul.
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Peifeng
Superior Type C Suite - Sea-View
Stayed in Jul 2024
Couples
4 review
1.2/5
Posted on Jul 13, 2024
The start of my stay was already bad. The bathroom was not hygienic, the facilities were dilapidated, and the door lock was broken and I couldn't get in or out.
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Response from Property: Hello, first of all, I am very sorry for bringing you such an experience! Judging from the picture, the door handle is broken. We will also optimize the corresponding facilities in the future! Sorry again for causing you trouble!
Guest User
Superior Type A Suite - Sea-View (Double bed)
Stayed in Jun 2024
Couples
1 review
1.0/5
Posted on Jun 22, 2024
Original words: The way we help you deal with it is to catch spiders Can we change rooms? This room is sold out, can we change to another room? (Cheaper room)) Will you compensate me for the price difference? No ......
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Response from Property: Dear customer, thank you very much for your stay. We will work hard to improve if there are any shortcomings. We hope to give you a new experience next time. The staff on duty will coordinate to change the room to a room of the same price for you because you have made a reservation. Two sets of the same room type need to be arranged into similar rooms. The change was made only after you agreed to change the room. We also agreed to refund the difference. We look forward to your visit again and wish you all the best.
Guest User
Deluxe Sea-view Parent-child Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The scenery is really beautiful and convenient, with rocky and sandy beaches, but the bedding, furniture and facilities in the room are completely below the price level.
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Response from Property: Hello! Thank you for your love and for living up to our expectations. Thank you for sharing your stay experience with us. We are also very happy to serve you warmly and considerately, creating an unforgettable stay experience for you and your family, and allowing you to have a pleasant seaside trip. Luzui Villa is backed by mountains and faces the sea, and the sand and sea are absolutely beautiful! The hotel facilities have been gradually renovated, and we hope to continue to work hard to provide every guest with natural, friendly and thoughtful services. We look forward to your visit again. I wish you all the best