No.280 Zhuguang Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Yanan Hotel Guest Reviews
4.5/5
Good
1282 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1282)
Positive reviews(1213)
Reviews with photos/video(202)
Classy environment(90)
Easy to get around(84)
Friendly front desk staff(65)
Great value for money(58)
Close to metro(45)
Average sound insulation(39)
Would stay again(17)
Perfect for business trips(12)
Negative reviews(69)
92ziyouxingxing
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年4月
Solo travelers
2 review
5.0/5
Outstanding
Posted on 2024年4月17日
YaNan hotel's hospitality is great, room is clean, free wifi and laundry, last but bot least the price is fair compare with other hotels in ShenZhen. Highly recommend!
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Yanan will be the warmest and most unique one in your memory! Come back to Yanan often, and I wish you: well!
Anonymous User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年6月
Solo travelers
14 review
2.7/5
Posted on 2024年7月4日
The location is good and there is a possibility to do laundry. Unfortunately my room was very dirty.
Anonymous User
Executive Double Bed Room-Hotel Provides Self-Service Laundry
Stayed in 2022年12月
Business travelers
15 review
5.0/5
Outstanding
Posted on 2023年1月17日
It's good for biz trip
Guest User
Elegant Double Bed Room-Hotel Provides Self-Service Laundry
Stayed in 2023年4月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2023年4月25日
nice!
Guest User
Elegant Double Bed Room-Hotel Provides Self-Service Laundry
Stayed in 2024年8月
Solo travelers
10 review
4.7/5
Amazing
Posted on 2024年8月4日
unusual hotel) I have never seen anything like this. Well, we can conclude that some rooms are for crazy things! But otherwise it's ok, there is an incomprehensible smell when you enter, maybe the split system is clogged, there is a laundry
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Response from Property: Xiaonan thanks you for your valuable opinions. We will work hard to improve and provide better services to our customers. We look forward to your visit again!
Guest User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年6月
Friends
1 review
1.5/5
Posted on 2024年6月9日
The hygiene is so bad! There is still a hair on the towel that I just opened, and I don’t know where it came from! Sanitation and disinfection were not done well! ! The experience is too bad
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Response from Property: Dear guest, we are sorry to bring you an unpleasant stay experience. The linen in the hotel is sent to a qualified laundry factory for cleaning, and the bath towels are directly sealed and packaged in bags after disinfection in the laundry factory. Regarding your questions, we will communicate with the washing factory! Hope to book this hotel again and wish you a happy life!
Guest User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年4月
Friends
3 review
5.0/5
Outstanding
Posted on 2024年4月9日
The room is nice in style, the corridors and rooms are carpeted, the facilities are complete, the items in the bathroom are disposable, very clean, and cost-effective
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Response from Property: I heard that people who like to compliment others are good-looking. Xiaonan is honored to receive your praise. We always believe that a good reputation must come from the most sincere satisfaction recommendations of guests. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is only the starting point. Your satisfaction is Xiaonan's pursuit. We look forward to your stay again and wish you a happy life!
Guest User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年4月
Solo travelers
1 review
5.0/5
Outstanding
Posted on 2024年4月9日
The room is clean and hygienic, the location is also very good, travel is very convenient, there is a subway station nearby, the service attitude is also good, great 🌹
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Response from Property: Thank you for choosing Yanan Hotel. Xiaonan is really excited to see the simple and profound praise from the guests, and he also recognized our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Xiaonan looks forward to your visit again and wishes you a happy life!
Guest User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年4月
Solo travelers
3 review
5.0/5
Outstanding
Posted on 2024年4月10日
The location is good, it is convenient to Shenzhen University Town and the zoo, the environment is clean and hygienic, it is a good choice for short-distance business travel, and it is very quiet. The room is comfortable and tidy, and the sanitation is serious. There is also free tea at the front desk.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Yanan will be the warmest and most unique one in your memory! Come back to Yanan often, and I wish you: well!
Guest User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年4月
Solo travelers
2 review
5.0/5
Outstanding
Posted on 2024年4月9日
The room is clean, well-planned, and conveniently located. It is close to Window of the World, Splendid China, and the zoo, and there are many places to order takeout. The room is comfortable, and the hotel staff are warm and polite.
Original TextTranslated by Google
Response from Property: Xiaonan is honored to receive your praise. We always believe that good reputation must come from the most sincere recommendation of guests. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is Xiaonan's pursuit. I look forward to your stay again and wish you a happy life!
Guest User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年4月
Friends
1 review
5.0/5
Outstanding
Posted on 2024年4月9日
I like this hotel so much. The service is great. The guys and girls are very enthusiastic. The location is also good and it is convenient to travel. It is only a few hundred meters away from the subway and there are many places to eat nearby.
Original TextTranslated by Google
Response from Property: Xiaonan is honored to receive your praise. We always believe that good reputation must come from the most sincere recommendation of guests. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is Xiaonan's pursuit. I look forward to your stay again and wish you a happy life!
Guest User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年4月
Business travelers
1 review
4.0/5
Very Good
Posted on 2024年4月8日
The room I was given at first faced the stairs of the next building. After negotiation, the hotel quickly helped me change the room. It was very good... But around 6 o'clock the next day, I don't know why the school uniform alarm on the floor I lived in kept ringing, making it impossible to rest. I checked out at 7 o'clock. The hotel environment and everything else are very good, but there are many details that I didn't pay attention to.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. Your valuable comments are very important to us, and we will inform the relevant departments of your comments to improve the quality of service. The hotel attaches great importance to the problem you mentioned. We have found out the reason and fed back your comments to the relevant departments. We are really sorry that because the guests in other rooms were smoking, the smoke was too heavy, causing the alarm to go off. We contacted the guests in the room as soon as possible, and it was a false alarm! We deeply apologize for the trouble you have caused! I hope you can book this hotel again, give us a chance to apologize, and sincerely invite you to come again!
Guest User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年4月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年4月6日
There are free snacks and tea in the lobby. The chrysanthemum tea is delicious. Takeaways can be delivered upstairs, which is quite convenient. The entire corridor is carpeted and the room is well lit. It is very nice
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年4月
Other
1 review
4.5/5
Great
Posted on 2024年4月6日
The hotel has a small garden which is great, you can eat and play with friends here at night. The photos are also very good, the room is also very good, give a thumbs up 👍🏻
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Comfort Room-Hotel Provides Self-Service Laundry
Stayed in 2024年3月
Solo travelers
3 review
5.0/5
Outstanding
Posted on 2024年3月21日
The room and service are very good. If you call the front desk for dirty clothes, the staff will help wash and dry them and send them back. The subway is also nearby, which is very convenient for traveling. There is a small shopping mall near the hotel. The hotel breakfast is also quite rich. The air in the room is also good, without any odor. The hotel staff are very considerate and will choose again next time.
Original TextTranslated by Google
Response from Property: I am very happy to learn from your message that Xiaonan has left you such a good impression. I hope you can continue to pay attention to Yanan Hotel in the future and tell us more about your feelings and experiences during your stay in the future. We warmly look forward to your visit again!