Hua'an International Hotel Reviews
Hua'an International Hotel
2001 South Bao'an Road (Bao'an Nan Lu), Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
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Hua'an International Hotel Guest Reviews
4.4/5
857 review
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(857)
Positive reviews(813)
Reviews with photos/video(284)
Easy to get around(73)
Friendly front desk staff(51)
Large rooms(36)
Close to metro(21)
Convenient for shopping(18)
Delicious breakfast(16)
Average decor(10)
Stayed multiple times(7)
Negative reviews(44)
Ali from OC California
Superior Room (2 Beds)
Stayed in Sep 2024
Solo travelers
8 review
Amazing
Posted on Sep 30, 2024
Great location and nice large rooms with clean comfortable beds. But, somked fill rooms and hallways. I want to remind the hotel that it is illegal for guest to smoke in the rooms and managment as well as staf ignore this city wide mandate and turn a blimd eye. If you are a non smoker avoid this hotel.
Robert Dean
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
2 review
Posted on Dec 11, 2023
Great location and I have stayed many times because of that but now feeling a bit old and tired. The room was musty and residual smoke smells couldn't be covered despite it being a non-smoking hotel... I didn't do breakfast or have time to look at any of the facilities. The room functioned OK, but cleanliness was not a strong point!
Response from Property: Dear guests: Hello! Thank you very much for your review. We will continue to do our best. The hotel is currently being renovated. We sincerely look forward to your understanding and your visit again. And wish you a happy life!
Andjela MTS 安吉
Superior Double Room
Stayed in Nov 2023
Business travelers
6 review
Outstanding
Posted on Nov 10, 2023
Excellent location, good hotel, very rich breakfast. Staff was helpful for everything we asked.
Helmutwen
Superior Double Room
Stayed in Jul 2024
Solo travelers
40 review
Outstanding
Posted on Oct 3, 2024
Very clean , big and comfortable
DAVE from SA
Superior Double Room
Stayed in Aug 2023
Business travelers
22 review
Amazing
Posted on Aug 15, 2023
Good hotel and well located. Staff not much English but enough to get by.
Iza
Superior Double Room
Stayed in Apr 2024
Solo travelers
8 review
Posted on Jun 1, 2024
This hotel is ok
Guest User
Superior Double Room
Stayed in Apr 2024
Family
8 review
Amazing
Posted on Apr 15, 2024
Good to stay
Guest User
Deluxe Queen Room
Stayed in May 2023
Family
2 review
Posted on May 9, 2023
Poor 5 star hotel. Very bad breakfast.
JojoAngel
Superior Double Room
Stayed in Sep 2024
Family
2 review
Posted on Sep 28, 2024
We stayed on the 21st floor. We went to bed at around 2 o'clock in the evening and wanted to have a good sleep. Then around 9:30 in the morning, the noise of decoration woke up the whole family. The front desk said to change rooms, but what's the point of being awake...it turns out that the office upstairs is Decoration is not for the entire building. It’s disappointing that I couldn’t get a good rest over the weekend!
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Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
14 review
Outstanding
Posted on Sep 8, 2024
Beautiful environment and satisfactory service👍The hotel is in an excellent location. I will have the opportunity to stay here.
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Anonymous User
Superior Room (2 Beds)
Stayed in Aug 2024
Family
3 review
Posted on Aug 25, 2024
The hotel is decorated in a traditional style, simple and neat, with sufficient lighting and air-conditioning. The bathroom is separated from wet and dry, with a rain shower and a bathtub. There is no USB charging plug. It is close to Exit D of the Grand Theater Station. There are McDonald's and KFC downstairs.
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Xiaochen2020
Superior Room (2 Beds)
Stayed in Aug 2024
Business travelers
23 review
Outstanding
Posted on Aug 18, 2024
Complete facilities, high-end atmosphere, warm and generous service, good sanitary conditions, complete surrounding facilities, worth coming. The core area is convenient and fast. Thank you Ctrip for recommending it. The environment is very good.
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Response from Property: Dear distinguished guest, hello! Thank you for staying at Hua'an International Hotel and sharing your stay experience. And affirmed our transportation and geographical location. The hotel is adjacent to the Diwang Building, and you can walk for 5 minutes to Shenzhen's landmark building "Vientiane City". On the right side is the "Grand Theater", one of Shenzhen's eight famous cultural facilities. Looking forward to your visit again.
Guest User
Superior Room (2 Beds)
Stayed in Aug 2024
Family
9 review
Posted on Aug 16, 2024
The hotel is in a good location, but the facilities are terrible because the decoration is too old. The mattress is unsleeping. When you lie down on it, it sinks in the middle, just like a plate, sinking in the middle and rising around. The same is true for the stools in the room. In short, the facilities are old. The service is not good either. No one picks up the luggage when you get off the car at the door.
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Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay at Shenzhen Hua'an International Hotel. We are very sorry that we could not give you a satisfactory check-in experience. Regarding the issues you mentioned, the hotel has recorded them and forwarded them to the relevant departments. We will improve the professional skills and service levels of our staff day after day. We believe that we can give you a brand new living experience when you visit us.
Anonymous User
Superior Double Room
Stayed in Aug 2024
Family
5 review
Very Good
Posted on Aug 16, 2024
The room is a bit larger in autumn and I feel satisfied. The location is acceptable, a short distance from Laojie subway station, and you can also walk to the East Gate.
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chan82
Superior Room (2 Beds)
Stayed in Aug 2024
Family
15 review
Outstanding
Posted on Aug 11, 2024
There are many types of breakfast and the taste is good. The equipment in the health center is also sufficient. I will consider it again next time I come to Luohu District.
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Response from Property: Dear distinguished guest, hello! We are very glad that you chose to stay at Shenzhen Hua'an International Hotel and had a pleasant stay here! The hotel's breakfast is located in the Farmhouse Western Restaurant on the 1F, and provides buffet Western food for lunch and dinner. Looking forward to your return to Shenzhen Hua'an International Hotel again! We sincerely invite you to visit us again!