Vienna Hotel (Shenzhen Luohu Port Railway Station)

Vienna Hotel (Shenzhen Luohu Port Railway Station) Reviews

Vienna Hotel (Shenzhen Luohu Port Railway Station)

No. 1068 South Renmin Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Vienna Hotel (Shenzhen Luohu Port Railway Station)
Vienna Hotel (Shenzhen Luohu Port Railway Station)Vienna Hotel (Shenzhen Luohu Port Railway Station)Vienna Hotel (Shenzhen Luohu Port Railway Station)
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Vienna Hotel (Shenzhen Luohu Port Railway Station) Guest Reviews

4.5/5
Good
2042 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(2042)
Positive reviews(1940)
Reviews with photos/video(264)
Easy to get around(202)
Convenient location(181)
Friendly front desk staff(119)
Many dining options(61)
Close to train station(49)
Strange smell in room(29)
Stayed multiple times(17)
Perfect for business trips(16)
Negative reviews(102)
Karolina Lukyanova
Standard Double Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Ive been here in Shenzhen twice and i dont have regrets booking this hotel the staff are so friendly and location wise… #recommended
Response from Property: Dear distinguished guest, thank you very much for choosing Vienna Luohu Port Branch and giving us a full score. We believe that serving every customer well is our most sacred and great mission. We will continue to improve our quality and bring you a better stay experience! Our store is located at No. 1068 Renmin South Road, Luohu District, Shenzhen. It is a 5-minute walk from Shenzhen Port and Luohu Railway Station, a 5-minute walk from Guomao, and a 5-minute drive from Dongmen Old Street. It is directly opposite Exit B of Renmin South Road on Metro Line 9 and diagonally opposite Luohu Station on Metro Line 1. You can take the subway to various major traffic arteries in Shenzhen, and the transportation is very convenient. I wish you a pleasant journey and look forward to your visit again!
dragonyear2024
Deluxe King Room
Stayed in Feb 2024
Couples
2 review
2.5/5
Posted on Mar 1, 2024
Good location, near metro station, near shops & restaurants! Dirty room ! Big cockroach on my pillow !
Response from Property: Dear guest: Hello, we deeply regret your experience during your stay at the hotel. During your stay at the hotel, if you are not satisfied with your room, you can call the front desk at any time, and there will be a dedicated person at the front desk 24 hours a day to help you solve any problems. We have forwarded your feedback to the relevant departments for rectification to improve hygiene quality and strengthen disinfection and pest control of the rooms! Our store is located at 1068 Renmin South Road, Luohu District, Shenzhen. It is a 5-minute walk from Shenzhen Port and Luohu Railway Station, and the transportation is very convenient. Once again, we sincerely apologize to you and look forward to your next visit. Wishing you a pleasant journey!
Kaori Umlas
Deluxe King Room
Stayed in Jun 2024
Family
54 review
5.0/5
Outstanding
Posted on Aug 25, 2024
good hotel nice
Rheality
Business Double Room
Stayed in Jun 2024
Couples
17 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Chao is very friendly to me and the hotel location is very convinient to everything what you want.
Response from Property: Dear distinguished guests, thank you very much for choosing Vienna Luohu Port Store and giving us a full score, we believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better experience! The store is located at No. 1068, Renmin South Road, Luohu District, Shenzhen, 5 minutes' walk from Shenzhen Port and Luohu Railway Station, 5 minutes' walk from Guomao, about 5 minutes' drive from Dongmen Old Street, directly opposite Exit B of Renmin South Road of Metro Line 9, and diagonally opposite Luohu Station of Metro Line 1. We wish you a pleasant journey and look forward to seeing you again
Guest User
Standard Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 17, 2024
Great location next to go to HK or anywhere in the city. Nice location with lots of food around.
Response from Property: Dear distinguished guests, thank you very much for choosing the Vienna Luohu Port Store and giving us a full score. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better check-in experience! Our store is located at No. 1068 Renmin South Road, Luohu District, Shenzhen. It is a 5-minute walk from Shenzhen Port and Luohu Railway Station, a 5-minute walk from Guomao, and about a 5-minute drive from Dongmen Old Street. It is directly opposite Exit B of Renmin South Road of Metro Line 9 and diagonally opposite Luohu Station of Metro Line 1. You can take the subway to Shenzhen's main transportation. The main road is very convenient. Have a good trip and look forward to your visit again!
Anonymous User
Superior Double Room
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
Very Good, the bed is big and very comfortable. Check-in and Check-out both are very great, I will come back to this hotel if I come ShenZhen again.
Response from Property: Dear guest, thank you very much for choosing Vienna Luohu Port Store and giving us full marks. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better staying experience! Our shop is located at No. 1068, Renmin South Road, Luohu District, Shenzhen, 5 minutes walk from Shenzhen Port and Luohu Railway Station, 5 minutes walk from Guomao, about 5 minutes drive from Dongmen Old Street, directly opposite Exit B of Renmin South Road on Metro Line 9, Metro Line 1 It is diagonally opposite Luohu Station on the Line, and you can take the subway to all major traffic arteries in Shenzhen, and the traffic is very convenient. Our rooms strictly implement the system of one guest, one disinfection, so that you can live in peace and sleep comfortably. Thank you for your support to Vienna Hotel and look forward to your next visit!
ZhangAllen
Standard Double Room
Stayed in Nov 2023
Solo travelers
43 review
4.5/5
Great
Posted on Dec 25, 2023
Very close to the subway station. The room size is a bit small. Overall it’s ok to stay for a day or two. Very friendly staff
Guest User
Standard Double Room
Stayed in Nov 2023
Solo travelers
2 review
3.7/5
Posted on Dec 3, 2023
This is the worst designed hotel I have ever been in. The room was spacious enough yet I could not find a convenient place to open my bag . The kettle area was easier to access if you climb over the bed. The Aircon temperature was uncontrollable. There was no place to hang my toiletry bag. On the pro side, the area is very convenient and lively. The price is reasonable. But there are other hotels in this area I would prefer to try next time.
Response from Property: Dear guest: Hello, thank you very much for choosing the Vienna Luohu Port store and giving us a review. Unfortunately, we were unable to receive your five point positive feedback! The hotel offers different room types for guests to choose from! We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better stay experience! Our store is located at 1068 Renmin South Road, Luohu District, Shenzhen. It is a 5-minute walk from Shenzhen Port and Luohu Railway Station, and the transportation is very convenient. Our gues
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 27, 2024
Very convenient for public transport and business
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
2 review
4.5/5
Great
Posted on Mar 12, 2024
It’s good but room was little smaller all is good.
RobGZ22
Deluxe King Room
Stayed in Jul 2023
Couples
101 review
4.2/5
Very Good
Posted on Jul 30, 2023
The room was smaller than expected, and the bathroom walls translucent with no privacy in the toilet. Also the bathroom night lights were not easily turned off, affecting our sleep.
Response from Property: Dear guests: Hello, thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. During your stay in the hotel, if you have any problems with the facilities and equipment in the room, you can call the front desk at any time, and someone will serve you 24 hours a day. The hotel has a variety of different types of rooms for you to choose from. We apologize for the inconvenience caused to you. We will continue to improve the quality and look forward to bringing you a better staying experience! Our shop is located at No. 1068, Renmin South Road, Luohu District, Shenzhen, 5 minutes walk from Shenzhen Port and Luohu Railway Station, 5 minutes walk from Guomao, about 5 minutes drive from Dongmen Old Street, directly opposite Exit B of Renmin South Road on Metro Line 9, Metro Line 1 It is diagonally opposite Luohu Station on the Line, and you can take the subway to all major traffic arteries in Shenzhen, and the traffic is very convenient. We have been working hard on the road of pursuing customer satisfaction. We sincerely hope to win your praise next time and look forward to your visit again!
Guest User
Standard Double Room
Stayed in Jun 2023
Travel with friends
25 review
3.7/5
Posted on Jun 12, 2023
HOTEL IS RATHER CONVENIENT, ABOUT 10 MINUTES FROM TRAIN STATION. LOTS OF SHOPS AND RESTAURANTS AROUND. ROOM IS CLEAN AND TIDY, BUT RATHER SMALL, WITH 2 BOTTLES OF DISTILLED WATER, BUT WITHOUT REFRIGERATOR. ROOM RATE IS REASONABLE.
Guest User
Deluxe King Room
Stayed in Jun 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Jun 15, 2023
Location is good..easy to find various food to eat and places for meetings are also available...near railway station and department store. Very convenience.
Guest User
Deluxe King Room
Stayed in Dec 2023
Solo travelers
14 review
4.2/5
Very Good
Posted on Jan 6, 2024
Clean place and good location,rooms little small
Parth Sheta
Deluxe Twin Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Superb Hospitality .. love it..