Qingneng Chutian Hotel (Shenzhen Futian Port Convention and Exhibition Center) Guest Reviews
4.7/5
Outstanding
2781 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2781)
Positive reviews(2664)
Reviews with photos/video(1330)
Friendly front desk staff(344)
Easy to get around(141)
Many dining options(133)
Large rooms(112)
Convenient for shopping(49)
Perfect for business trips(29)
Tasty restaurant(16)
Located downtown(13)
Negative reviews(117)
Huang
Light Luxury Queen Room
Stayed in 2024年10月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年10月24日
I like their robot service very much. The room service is great! When I requested for a shaver, the robot delivered fast and communicated with me politely 👍 It's very clean, and the staff are friendly and helpful. The manager showed us around, and the assistant manager, Mr Chen helped us to book didi car service. He also helped to load our luggage into the car. Mr Chen can speak English as well, overall a pleasant experience. Very excellent! 👍
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our energy forward. Thousands of words converge into one sentence. Thank you for your support to the hotel.
TH
Elegant Queen Room
Stayed in 2024年10月
Business travelers
7 review
5.0/5
Outstanding
Posted on 2024年10月8日
Nice hotel in Futian. Rooms are spacious, staff is friendly and location is good.
I’d recommend this to anyone staying in Futian.
Response from Property: Dear customers, thank you for your stay and comments. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Welcome to visit again.
Guest User
Light Luxury Queen Room
Stayed in 2024年9月
Couples
2 review
4.7/5
Amazing
Posted on 2024年10月14日
Hotel looks like some old Hunan hotel, but it was very clean and the staff were very helpful and nice
Response from Property: Dear guests, hello! Thank you very much for staying at Chutian Hotel! Thank you for taking the time out of your busy schedule to leave us your valuable comments. We are honored to know that you are generally satisfied with this stay. We know that there is still a little gap from the full 5 points in your mind. We will continue to work hard to provide you with more professional services and detailed experiences to make your journey perfect! Looking forward to your next visit!
Muhammad
Featured Family Room - 2-Room
Stayed in 2024年8月
Family
4 review
5.0/5
Outstanding
Posted on 2024年8月25日
Near and clean with modern look . It was like we were living in our own house . Kids room have a projector to watch tv or movies . I am absolutely looking forward to returning to this hotel with my family in the near future.
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again. Have a good trip!
Kaur
Elegant Queen Room
Stayed in 2024年6月
Family
2 review
5.0/5
Outstanding
Posted on 2024年7月1日
Very nice hotel with nice hotel staff. Nice hotel room design and very clean. Would definitely come back again
Response from Property: Dear customers, thank you for your stay and comments. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest. Welcome to visit again.
Jayden
Light Luxury 2-bed Room
Stayed in 2024年8月
Family
6 review
5.0/5
Outstanding
Posted on 2024年8月4日
had an free upgrade for the room, staff is friendly and amenities are good
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again. Have a good trip!
Guest User
Elegant Queen Room
Stayed in 2024年8月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年8月31日
Great hotel, great service. Would recommend to anyone
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different vacation experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard to prepare for your return at any time.
Lok Hin
Featured Family Room - 2-Room
Stayed in 2024年10月
Family
8 review
5.0/5
Outstanding
Posted on 2024年10月5日
Clean rooms, excellent service
Response from Property: Dear customers, thank you for your stay and comments. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Welcome to visit again.
kurobbie Lay
Business 2-bed Room
Stayed in 2024年8月
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2024年8月25日
Great room and great services! Highly recommended
Response from Property: Dear customers, thank you for your stay and comments. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Welcome to visit again.
Jean Elize Marais
Elegant Queen Room
Stayed in 2024年6月
Travel with friends
2 review
4.2/5
Very Good
Posted on 2024年6月12日
Very convenient hotel .. nice food (not a lot of western options but still very delicious. We upgraded our toom the next day and they immediately helped us!
Very nice hotel would recommend it for anyone!
Response from Property: Dear guests, hello! Thank you very much for staying at the Chutian Hotel! Thank you for taking time out of your busy schedule to leave us your valuable comments. We are honoured to know that you are generally satisfied with this stay. We know that there is still a gap between all 5 points in your mind. We will continue to work hard to provide you with more professional services and detailed experience, so that your journey will be perfect! Looking forward to seeing you again!
NA
Elegant Queen Room
Stayed in 2024年11月
Travel with friends
2 review
5.0/5
Outstanding
Posted on 2024年11月4日
Good service
Guest User
Elegant Queen Room
Stayed in 2024年8月
Business travelers
3 review
5.0/5
Outstanding
Posted on 2024年8月26日
The room is clean And the staff are friendly.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different vacation experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard to prepare for your return at any time.