Shenzhen Xinchao Capsule Cabin Hotel

Shenzhen Xinchao Capsule Cabin Hotel Reviews

Shenzhen Xinchao Capsule Cabin Hotel

Shennan East Road (Department Store Building), Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Shenzhen Xinchao Capsule Cabin Hotel
Shenzhen Xinchao Capsule Cabin HotelShenzhen Xinchao Capsule Cabin HotelShenzhen Xinchao Capsule Cabin Hotel
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Shenzhen Xinchao Capsule Cabin Hotel Guest Reviews

3.8/5
495 review
Verified reviews
Location4.1
Amenities3.8
Service3.8
Cleanliness3.7
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All reviews(495)
Positive reviews(409)
Reviews with photos/video(76)
Great value for money(29)
Classy environment(16)
Easy to get around(14)
Friendly front desk staff(9)
Close to metro(5)
Many dining options(4)
Poor air conditioning(3)
Convenient for shopping(2)
Negative reviews(86)
Rohit Singh (@taste._.r0hit_hk)
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Mar 2024
Solo travelers
13 review
1.7/5
Posted on Mar 11, 2024
It’s alright for sleeping a night if you really have to, but REALLY bad quality. It looks nice, but actually experiencing the hotel is not good. The plastic used for the pods make a lot of noise. The first time I got to the hotel, the lights weren’t working for my room and there were screws on the bed. So I got it changed to another room, where the lock was not working. Finally at the third room, I was tired enough so I didn’t care, but the TV was broken. Furthermore, you can hear everything and can’t sleep because someone will be snoring or you can hear footsteps of people walking. Only stay here if you’re genuinely on a budget. It looks cool for sure, but the experience isn’t good. Room also wasn’t clean (see final photo)
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xinchao Capsule Hotel and reviewing us. We are very sorry that our service did not meet your expectations. We will strengthen staff training and strive to provide better services to every guest. We sincerely welcome you to visit us again!
ej105
Guestroom - Double Occupancy (No window, shared bathroom)
Stayed in Mar 2024
Solo travelers
56 review
4.0/5
Very Good
Posted on Mar 5, 2024
The capsule was comfortable for me but I got the queen size bed in a room to myself. I am not sure what the shared rooms are like. I think I will book again the next time I’m in Shenzhen.
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Marc
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Jun 2024
Solo travelers
24 review
3.0/5
Posted on Jun 14, 2024
The capsule was okay and clean. For one night it is okay to stay there. I was shocked about the washrooms. I have never seen such disgusting and mouldy showers and toilets. I think they clean it everyday but in my opinion they should do a deep cleaning. Anyways, for the price you cannot expect more.
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Xinchao Capsule Hotel and reviewing us. We are very sorry that our service did not meet your expectations. We will strengthen staff training and strive to provide better services to every guest. We sincerely welcome you to visit us again!
Jetpiphat Nuntalit
Guestroom - Double Occupancy (No window, shared bathroom)
Stayed in Jun 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Jun 4, 2024
I like the location, but at night people make a lot of noise. The public bathroom is not clean. All in all still acceptable.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Cindy Briggs
Guestroom - Double Occupancy (No window, shared bathroom)
Stayed in Apr 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Apr 14, 2024
Got the double sized bed capsule and it has been fun! Night time in the area is such an amazing experience for me as a first time traveler. So many things to do near by. Just beware if you are from USA this place does have squat toilets. My body isn’t made for squatting that low so bathroom usage was an experience all in its own. Every time I stopped back in to my room to drop things I bought off in my room there was always someone inside cleaning the bathroom’s. Very clean place.
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Hounaida
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in May 2024
Solo travelers
11 review
3.5/5
Posted on May 20, 2024
The quality and the price match, overall good experience for someone on a budget
Tola
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Mar 2024
Other
8 review
5.0/5
Outstanding
Posted on Mar 12, 2024
I like this hotel very good service and room very clean and cheap price .
Response from Property: It’s really exciting to see the simple yet profound praise from the guests! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Little Nest will be the warmest and most unique one in your memories. ! Come back to Xiaochao often. I wish you all the best!
Traveller C.
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Jun 2023
Solo travelers
160 review
2.5/5
Posted on Jul 3, 2023
The only thing that is up to standard is the capsules, it has a private TV. The rest are not as good. There was no air conditioning during my stay. It was stale and hot. Although the staff informed customers beforehand, no discount could be given. And the male staff's manner wasn't that friendly, especially to foreigners who try hard to communicate in the local language. The public bathroom and toilet are humid and smell.
Response from Property: Dear guests, first of all, we are deeply sorry for your unpleasant stay. The hotel has been completely rectified, and a new management team has been replaced. The air conditioner has been repaired and can be used normally. We look forward to your next visit and wish you a pleasant journey again!
Anonymous User
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Apr 2023
Solo travelers
14 review
4.0/5
Very Good
Posted on Apr 24, 2023
The location is great. A lot of food and arcade hall's around. The capsule was cool. Be aware that there are just toilets in the floor you have to squat over. But it seems normal in Shenzhen.
Response from Property: It’s really exciting to see the simple yet profound praise from the guests! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Little Nest will be the warmest and most unique one in your memories. ! Come back to Xiaochao often. I wish you all the best!
Kickbase
Guestroom - Single Occupancy (Females only, room rate calculated per person, no window, shared bathroom)
Stayed in Dec 2023
Travel with friends
2 review
3.7/5
Posted on Dec 7, 2023
Very nice location! Not the cleanest place but well equipped with shower etc.
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Sadiq
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Dec 2023
Travel with friends
21 review
5.0/5
Outstanding
Posted on Jan 1, 2024
It’s ok but not clean I want tell same one trou but the place
Response from Property: It’s really exciting to see the simple yet profound praise from the guests! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Little Nest will be the warmest and most unique one in your memories. ! Come back to Xiaochao often. I wish you all the best!
Guest User
Guestroom - Single Occupancy (Females only, room rate calculated per person, no window, shared bathroom)
Stayed in Jul 2023
Other
2 review
3.5/5
Posted on Jul 27, 2023
Convenient location. Not especially quiet. Some rooms are crowded with things as some people live there full time so their stuff is crowded in the space you need to get into your bed. A very lively Street environment that is fun to explore nearby.
Response from Property: It’s really exciting to see the simple yet profound praise from the guests! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Little Nest will be the warmest and most unique one in your memories. ! Come back to Xiaochao often. I wish you all the best!
EdCurtain
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Jul 2023
Business travelers
99 review
3.0/5
Posted on Jul 19, 2023
Good location. Close to subway and lots of small restaurants. Clean and comfortable.
Manish
Guestroom - Single Occupancy (Males only, room rate calculated per person, no window, shared bathroom)
Stayed in Apr 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Apr 10, 2023
Nice stay and safe
Olga
Guestroom - Single Occupancy (Females only, room rate calculated per person, no window, shared bathroom)
Stayed in Oct 2021
Solo travelers
34 review
3.7/5
Posted on Dec 3, 2021
Good location, good staff, don’t speak English, not bad for cheap trip