Kaipeng Hotel

Kaipeng Hotel Reviews

Kaipeng Hotel

Floor 3-4, No. 93 Luohu Village, Renmin South Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Kaipeng Hotel
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Kaipeng Hotel Guest Reviews

4.1/5
1153 review
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(1153)
Positive reviews(1095)
Reviews with photos/video(136)
Easy to get around(99)
Friendly front desk staff(79)
Many dining options(47)
Many amenities(39)
Average sound insulation(35)
Close to train station(33)
Convenient for shopping(26)
Stayed multiple times(3)
Negative reviews(58)
Anonymous User
Deluxe 2-bed Room
Stayed in May 2024
Family
1 review
2.2/5
Posted on May 7, 2024
The room were actually dirty with lots of hair in the corner. There were strong stench suddenly likely because we were located in the corner near to sewage system or something. Staff that helped us check in was nice. The smell of smoke in the corridor is pretty strong! Pretty noisy and bad sound proof. Space was huge and AC strong! TV functioning well and water provided with kettle and cups as well.
Response from Property: Dear guest, although you are very angry, you are still willing to spend a little time here to complain about your dissatisfaction. In our opinion, you still have expectations for us. Speaking or not speaking is just a matter of a moment. If you speak, we can correct it as soon as possible. If you avoid talking about your dissatisfaction, the misunderstanding will only deepen greatly. Thank you for your message to us. We feel guilty and happy. We feel guilty that you trust us so much, and we did not provide you with the environment and service you want. We are happy that you are willing to open your heart and raise the problems we have. We apologize to you again for not being able to provide you with a good stay experience and failing your expectations of us. All the reasons and explanations are pale and powerless. We can only continue to strengthen ourselves and use our actual actions to get your forgiveness. Looking forward to your next visit!
Guest User
Standard Double Room
Stayed in Jan 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Jan 20, 2024
Location and great value. Hotel is surrounded with many street food and other stalls. Receptionists are courteous and patient.
Response from Property: Dear guest, Thank you for staying at Kaipeng Hotel. I'm glad to hear your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Jinguanghua Shopping Plaza, Dongmen Pedestrian Street, and a movie theater with everything you need. welcome next time!
Guest User
Standard Double Room
Stayed in Dec 2023
Family
7 review
3.2/5
Posted on Dec 25, 2023
Hotel is quite old. Rooms are as shown in images but much older and dull. Beds are quite hard. Sink is placed outside shower area so room area will be wet.
Response from Property: Dear guest, Thank you for staying at Kaipeng Hotel. I'm glad to hear your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Jinguanghua Shopping Plaza, Dongmen Pedestrian Street, and a movie theater with everything you need. welcome next time!
Vikas Kumar
Standard Double Room
Stayed in Mar 2024
Business travelers
294 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Very Nice Hotel, budget hotel with 24 hours Front desk Service, Most recommend All meat and Clean and Breakfast delicious Foreigners are allowed in this Hotel.
Response from Property: Meeting, getting to know, and being with each other in the years that never look back is probably the most admirable thing about three lives of happiness. It's not a waste of time in the world, and we walk step by step towards the unknown path with honesty. We create with genuine materials, serve with sincerity, and do our best to shape high quality. You just need to feel it slowly and listen quietly. Xiaokai is looking forward to meeting you again~
miigue perez
Standard Double Room
Stayed in Apr 2023
Solo travelers
69 review
4.2/5
Very Good
Posted on Apr 24, 2023
To get to the hotel get off at Guomao and walk south for about 300m,just after going past the elevated highway on the left dise yiu will see a pedestrian street full of restaurants and shops,towards the end on the right side is the hotel Hotel is quite ok for the price and location,will stay again,admits foreigners
Response from Property: Dear guest, Thank you for staying at the Kleiner Hotel. I am very glad to see your favorable comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Jinguanghua Shopping Plaza, Dongmen Pedestrian Street, and has everything you need for eating, drinking, and entertainment. welcome next time!
JUSTVALERIE
Standard Double Room
Stayed in Sep 2023
Solo travelers
8 review
4.0/5
Very Good
Posted on Oct 15, 2023
That was ok for the price, but the room could be cleaner … location is convenient, so close to metro station and the are a lot of places to eat
Response from Property: Dear guest, Thank you for staying at Kaipeng Hotel. I'm glad to hear your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Jinguanghua Shopping Plaza, Dongmen Pedestrian Street, and a movie theater with everything you need. welcome next time!
MIKE74
Deluxe Double Room
Stayed in Jan 2023
Couples
38 review
3.0/5
Posted on Jan 24, 2023
We stayed in this hotel about 2 years ago and the room was cleaner . Now the hotel rooms look very tired it needs renovation.
Response from Property: Dear guest, Thank you for staying at the Kleiner Hotel. I am very glad to see your favorable comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Jinguanghua Shopping Plaza, Dongmen Pedestrian Street, and has everything you need for eating, drinking, and entertainment. welcome next time!
GAURAV
Standard Double Room
Stayed in Nov 2023
Business travelers
15 review
4.0/5
Very Good
Posted on Nov 20, 2023
Small room so so location okay okay
Lucky
Themed Couples'Room (Roundbed)
Stayed in Nov 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Veryyyyyyy good
Response from Property: Hello dear guest! I am so happy to receive such a high review from you, Xiaokai! I hope you can treat us as your second home in the future. We always treat our guests like family, so that every guest who chooses Days can feel the warmth of home. High-quality service is what Xiaokai has been working hard to move forward. Motivation can gain your love. We know that only through unremitting efforts can we do better. We will continue to work hard to make the journey perfect. Looking forward to meeting you next time!
Guest User
Standard Double Room
Stayed in Nov 2023
Solo travelers
17 review
4.0/5
Very Good
Posted on Feb 9, 2024
Good location
Guest User
Standard Room (2 beds)
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 4, 2023
服务:👍🏻 环境:👍🏻 卫生:👍🏻
Response from Property: Hello dear guest! Thank you very much for taking the trouble to write a perfect review for us, we are very touched! Sometimes, a good review means a lot to us. It is enough to prove and affirm that our hard work has been recognized! After carefully reading your comments and seeing your compliments, Xiaokai’s mouths are so happy that they can’t close their mouths. Thank you again, and I’m especially grateful to meet you. “I don’t know when your return date will be.” Come again, our friends at Luohu Railway Station/Luohu Port Kaipeng Hotel are looking forward to your visit again. Thanks again!
Guest User
Deluxe Double Room
Stayed in Sep 2021
Solo travelers
6 review
4.5/5
Great
Posted on Sep 26, 2021
Lobby guys is very friendly, room is small but nice and everything work. To clothes to HK boarder.
Response from Property: Meet, is the fate of God’s arrangement, the dim draw close to you and me in the distance. Meet, is the fortune that the past life accumulates, this life continues this friendship complement. Cause meets, boundless and Indistinct Sea of people, not too early, also not too late, nature is just in time. Thanks for meeting me, thanks for having you! Thank you for the compliment on Kev. We look forward to seeing you again, and we hope that every day will be filled with energy and laughter.
Chiu Kwan
Boutique Double Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Xiao Wu at the hotel front desk: The service is good, smiling, polite, sweet, the room is clean and hygienic, the facilities are sufficient, the toothbrush and razor are very useful
Original TextTranslated by Google
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life!
Anonymous User
Standard Double Room
Stayed in Jul 2024
Other
94 review
2.0/5
Posted on Jul 11, 2024
The original room was confirmed 1 month ago and applied for early check-in. It was not ready when I arrived. I changed the room. As soon as I opened the door, I could smell the strong smell of cigarettes. I asked to change the room and was charged 30 yuan more. . The hotel is located in the food alley of Luohu Street. The environment is noisy and there are many food choices, which last until late at night. . The room is very small, the toilet is also small, there is no dry and wet separation, the towels and bath towels are seriously bald, and the bed is not comfortable to sleep on. . It is not recommended for family guests, especially those with children. . No breakfast is provided. . When checking out, I saw several police officers coming to visit. . The WiFi keeps disconnecting. .
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your detailed review. We are very sorry that we failed to bring you a perfect stay experience. Please allow us to express our sincerest apologies to you! We are gradually making improvements and strive to make the hotel facilities more perfect. We look forward to your visit again and wish you a happy life!
Guest User
Standard Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 19, 2024
The hotel is clean and hygienic, the front desk service attitude is very good and helpful, the room facilities are very complete, the hot water is sufficient, the hair dryer blows the hair very quickly, and the location is also very close to Dongmen Old Street. I recommend staying in this hotel
Original TextTranslated by Google