Rabbit Apartment (Shenzhen Huaqiangbei Branch) Reviews

Response from Property: Hello, dear guest, thank you very much for your support of Rabbit. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe Rabbit has not done enough. We will also strengthen the room inspection. Cleaning and hygiene management ensure that guests enjoy a more comfortable and clean accommodation environment. If you don’t know how to use a projector, you can contact our butler. The customer service is on duty 24 hours a day. Staff will be immediately arranged to teach you how to use it or provide detailed operation methods. The screen can be adjusted by yourself. Maybe this is the time to say sorry to you again. Dear, if you have any questions during your stay, you can call the front desk and we will solve your problems as soon as possible! Best wishes

Response from Property: It is really important to have someone around you who always encourages you and affirms you. Those seemingly useless or even exaggerated compliments can save your life every time you fall. Baby, Rabbit looks forward to meeting you again🍓🍓🍓

Response from Property: Thank you very much for your recognition of our location. We are very happy to provide you with a convenient surrounding environment. It is within walking distance to Huaqiang North Commercial Street and Walmart, which really provides great convenience for our guests. We have been committed to providing guests with the best service and the most comfortable accommodation experience. If you have any needs or suggestions during your stay, please feel free to contact us and we will serve you wholeheartedly. Thank you again for your affirmation and look forward to seeing you again!

Response from Property: Dear customer, first of all, I would like to thank you for taking the time to provide feedback on our service. Your opinion is very important to us. We are deeply sorry for the difficulties you encountered while checking in. We understand this may be a challenge for foreign visitors who do not speak Chinese. To this end, we will strengthen staff training on multilingual services to better meet the needs of tourists of all nationalities. At the same time, we also proactively provide WeChat ID when booking to facilitate communication with tourists. Regarding the flushing machine and toilet in the same room, we understand that this may cause inconvenience to your stay. We will re-evaluate our facility layout and consider adapting this design in future improvements to provide a more comfortable environment. We will also seriously consider your request for floor wipers. We are always committed to providing a high-quality accommodation experience, including meeting every detail. We deeply regret that we cannot meet your needs regarding the irons you need for your business trip. We will increase our focus on such facilities in future services to ensure that we meet the needs of more customers. Finally, we are pleased to hear your approval of our location. We understand that location convenience is very important to our customers and we will continue to work hard to maintain this advantage. Thank you again for your feedback, your opinions are the driving force for us to improve our services. We look forward to providing you with a better stay experience in the future. I wish you all the best!

Response from Property: Thank you for sharing your stay experience, your feedback is very important to us. I'm glad to hear that you appreciated the spaciousness and comfort of the apartment. We put a lot of effort and time into making sure every detail is of the highest standard, so we are delighted by your appreciation. We deeply regret the registration issues you mentioned. Since there is no front desk reception, the registration process may cause you inconvenience. We are actively seeking solutions to provide more convenient services to our guests. Thank you for your feedback, we will work hard to improve and provide better services. If you have any other suggestions or comments, please feel free to contact us. I wish you all the best!

Response from Property: We express our sincere gratitude with a grateful heart. We are very pleased with your five-star praise and we will continue to provide you with quality service.