Fortune Land Shenzhen

Fortune Land Shenzhen Reviews

Fortune Land Shenzhen

No.171 Xuefu Road, Nanshan District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Fortune Land Shenzhen
Fortune Land ShenzhenFortune Land ShenzhenFortune Land Shenzhen
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Fortune Land Shenzhen Guest Reviews

4.6/5
Very Good
978 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(978)
Positive reviews(949)
Reviews with photos/video(221)
Friendly front desk staff(112)
Easy to get around(92)
Delicious breakfast(69)
Close to metro(38)
Well decorated(15)
Perfect for business trips(14)
Awesome gym(5)
Negative reviews(29)
Guest User
Superior Twin Room
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Jun 11, 2024
The location is good. Many local restaurants nearby the hotel.
Response from Property: Dear guest: Hello! Thank you for your thoughtful review. We always believe that we can do a good job with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. Welcome to visit us next time~
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Family
8 review
4.2/5
Very Good
Posted on Feb 25, 2024
The stay was overall an good experience. The staff was very nice and helpful. The room was big. The breakfast was a little disappointing, not much variety of food but the noodle stall’s staff was very attentive to customers requests. The gym was okay, comparing to other similar ranking hotels, it had quite a variety of machines for customers to use. Another improvement point would be on the towels in the room and gym as they were very dirty and yellowish.
Response from Property: Hello, dear guest! Thank you very much for sharing your stay experience. We are very sorry that you encountered unpleasant problems during your stay and caused you inconvenience and trouble. Basic facilities and equipment and service efficiency are what we have been actively paying attention to and working hard to pursue, but due to These failures have affected your stay experience, which is really inappropriate. All hotel staff feel very ashamed and remorseful for this. Here, on behalf of the hotel, I sincerely apologize to you and ask for your understanding. The hotel's breakfast is a buffet style with dozens of categories, and the categories are not necessarily updated. At the same time, we have also strengthened the management of the guest rooms. If you have any needs during your stay, please ask our front desk so that we can better Provide services. Thank you again for your feedback. We will continue to work hard to improve service quality and provide you and all guests with better services. Dear guest, hello! Thank you very much for sharing your stay experience. We are very sorry that you encountered unpleasant problems during your stay and caused you inconvenience and trouble. Basic facilities and equipment and service efficiency are what we have been actively paying attention to and working hard to pursue, but due to These failures have affected your stay experience, which is really inappropriate. All hotel staff feel very ashamed and remorseful for this. Here, on behalf of the hotel, I sincerely apologize to you and ask for your understanding. The hotel's breakfast is a buffet-style breakfast with dozens of categories, and the categories are not always updated (meal time period 07:00-10:00). At the same time, we have also strengthened the management of the guest rooms. If you have any questions during your stay, Please raise your needs with our front desk so that we can provide the best service. Thank you again for your feedback. We will continue to work hard to improve service quality and provide you and all guests with better services. We look forward to your next visit!
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
2 review
3.5/5
Posted on Mar 10, 2024
The hotel is 10 mins away from the nearest railway station, which is a fairly convenient location. The room is spacious and well-equipped. However, the cleanliness of the toiletries could be improved since there are stains and hair inside the water glasses. The service is not bad.
Response from Property: Dear guest, hello! Thank you very much for sharing your stay experience. We are very sorry that you encountered unpleasant problems during your stay, which caused you inconvenience and trouble. We have carefully investigated and rectified the problems you reported to ensure that similar problems will not happen again. At the same time, we will also strengthen the cleaning and maintenance of the rooms to ensure that every guest can enjoy a comfortable stay. Thank you again for your feedback. We will continue to work hard to improve the quality of service and provide you and all guests with better services. Your satisfaction is our driving force for progress. We will continue to work hard and look forward to your next visit!
Ksenia 智妮亚
Superior Queen Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Really enjoyed my stay there. There is very comfortable bed and good service. It was very interesting to discover the breakfast in local Chinese style
Ricky
Superior Queen Room
Stayed in Jan 2024
Couples
2 review
4.0/5
Very Good
Posted on Jan 12, 2024
Clean, quiet, convenient and value for money. Only that the washroom is a little small so if you are a big or super tall person, probably will feel a bit difficult...
Guest User
Superior Twin Room
Stayed in Jan 2024
Business travelers
39 review
4.5/5
Great
Posted on Jan 23, 2024
Our room is very tidy & clean. All hotel staffs are friendly & enthusiasm.
ZHUOZzzzz
Superior Queen Room
Stayed in Aug 2024
Business travelers
64 review
4.5/5
Great
Posted on Sep 1, 2024
The location is quite convenient and the sleep was quite good. However, I made a note when I checked in that I didn't want the front or back room. I didn't see the note until I called to let me know. The toilet was leaking, so I changed rooms later. There are food places downstairs~ But the parking space is a bit tight on weekends, and there is no space for charging at the charging station downstairs~
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Anonymous User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Environment: Very good, the room is very square. Because I was traveling for a few days, I specially chose a hotel with a square and bright room. Service: What impressed me most was the housekeeping department. I stayed for a few days. One time I went to wash clothes and put them in the washing machine. When I came back to get them at night, I found that they had dried them for me and put them in bags. This is really better than many chain brands of the same type. A single company can pay attention to housekeeping services and manage the laundry room in an orderly manner. I think it is really attentive. At the same time, I especially want to praise the housekeeping lady on the 8th floor. Because there were some takeaways when cleaning the room, the lady didn’t know whether she still wanted them, so she wrote a note 👍🏻👍🏻 Front desk The girl who checked in on the first day was quite enthusiastic. The other friends felt that they were quite standard. The service enthusiasm still needs to be improved.
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Guest User
Superior Queen Room
Stayed in Aug 2024
Family
5 review
2.0/5
Posted on Aug 21, 2024
I have stayed here several times, and this time can be said to be the worst experience: 1. When I first entered the room, there was a smell in the room, as if no one had stayed there for a long time, and it smelled like disinfection. 2. There were cockroaches on the bed. I woke up in the morning and found them. I called the front desk and someone came up to follow up. I saw the cockroaches crawling on the wall and killed them with a tissue. I asked about the progress of the handling when I checked out and the next day, but the hotel has not explained or provided a solution so far. 3. During breakfast, the waiter emphasized that he had to clean up the tableware, and there was no service at all. The above is an objective evaluation for reference! I hope the hotel can pay attention to the problem, especially the hygiene problem, after all, I am with my children!
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Anonymous User
Superior Queen Room
Stayed in Aug 2024
Business travelers
15 review
4.1/5
Very Good
Posted on Aug 11, 2024
The room environment is generally satisfactory, with good hygiene, lighting and sound insulation. The room is small. When we communicated with the hotel in the early stage, we asked them to help prepare fruits, but they refused. We could not get them to pay more, but it is understandable. 4.5 stars
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Wwwwing2
Superior Queen Room
Stayed in Aug 2024
Family
8 review
4.6/5
Great
Posted on Aug 5, 2024
The room is quite big compared to hotels of the same price, but the toilet is a bit small🤣 Breakfast has freshly cooked noodles, the variety is OK😋 The front desk guys and girls will also greet you proactively👍 But even though I used points to exchange for a late check-out, they still called to urge me to check out and said it was too late, maybe the system was not synchronized. 🤔 Otherwise, there are no problems, it's still very good👍
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Response from Property: Dear guests, please accept the sincere greetings from Shenzhen Fubon International Hotel! Thank you for staying in our hotel and sharing your stay experience and feelings with us in your busy schedule. Providing excellent service is what we have always pursued, but we also noticed the problem of small bathroom. The layout of the deluxe room type of Fubon Hotel is different from that of the superior room. I look forward to your next visit. The normal check-out time of the hotel is 12 o'clock, and the benefits can be extended to 14 o'clock for free. We will normally remind the VIP 5 minutes before the benefits arrive. It is really wrong to bring you inconvenience and trouble, which affects your stay experience. I hope that our flaws will not dispel your idea of ​​going home again. I look forward to your next visit!
Guest User
Superior Twin Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 22, 2024
I chose the 12th floor. The hotel looked very comfortable. There was also breakfast, which was also very good. There were also drinks in the refrigerator. As a tourist from Shanghai, I found it particularly difficult to choose food in Shenzhen. There are too many delicious foods.
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Response from Property: Dear family! I am very touched to see your comments! Because of your encouragement, we will get better and better! Because of your support, we will work harder and harder! A cup of warm tea, a kind greeting, and a smile from the heart are the enthusiasm and thoughtfulness of Fubon. Satisfaction is just the starting point, and surprise and touching are the direction of Fubon's progress. Service starts from the heart. Fubon is at peace with this heart and will do its best to think of what you think and do what you wish!
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Fubon Hotel is an excellent hotel, located in the prosperous area of ​​Nanshan, with convenient transportation nearby. Mr. Zhuang and LILISU are enthusiastic in service, and they do a great job in every aspect.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. Each room of Fubon Hotel is equipped with independent automatic air conditioning, separate bathroom with dry and wet separation, 24-hour hot water supply, self-service refrigerator water bar, voice intelligent control system, high-speed broadband Internet access and high-definition digital TV and other modern facilities to provide all-round protection for your stay. The hotel rooms carefully select high-quality bedding and use high-quality quilt cores. The soft touch makes guests feel like lying on the clouds, allowing guests to instantly get rid of the fatigue of the journey and have a good night's sleep! As long as you live comfortably, Fubon feels that no matter how much it pays, it is worth it. The exquisiteness of modern life brings guests a different sense of ritual of "life" in the city, the human touch in travel, the blessing of leisure, and the worries of worldly ties. We look forward to your visit again!
Guest User
Family-friendly Twin Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 12, 2024
It is very comfortable to stay here. The room is very clean. The room is equipped with massage equipment to relieve fatigue. The lobby is clean and bright and there are three lounges. Mr. Zhuang and LILYSU are enthusiastic in service. The atmosphere of the hotel is also very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Shenzhen Fubon International Hotel. We are honored to receive your praise for the hotel facilities and services. Every one of our staff is very happy to provide you with considerate services and bring you a home-like experience. Your satisfaction is the greatest compliment to us. We hope you will continue to support us and look forward to your visit again. Wish you a happy life!
MintyAngel
Cinema Queen Room
Stayed in Jul 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Jul 11, 2024
The room I stayed in this time was very spacious. It had smart devices and the curtains could be opened and closed by voice. Unexpectedly, the hotel also provided steam eye mask and makeup remover paper, which was very thoughtful, but there was no TV in the room. 
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Fubon International Hotel. I am very happy to see your detailed comments. I believe that you are also a person who is good at observing life and likes to enjoy life. We attach great importance to the comfort of the room and detailed services. Our intention is to bring comfort to you who are tired from running around. It is a pity that we did not get your full 5 points review! ! In addition to the built-in T-xun membership, the hotel's movie viewing king room can also be used for synchronous projection of its own mobile phone. Remember to find our service next time you check in. Thank you again for sharing and wish you a happy life~