Vienna Hotel (Shenzhen Dongmen Guomao Metro Station) Reviews
Vienna Hotel (Shenzhen Dongmen Guomao Metro Station)
1F, Cunjin Building, Dongmen South Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
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Vienna Hotel (Shenzhen Dongmen Guomao Metro Station) Guest Reviews
4.1/5
802 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(802)
Positive reviews(750)
Reviews with photos/video(70)
Friendly front desk staff(36)
Convenient location(32)
Easy to get around(30)
Average sound insulation(17)
Great value for money(15)
Close to metro(10)
Convenient parking(6)
Stayed multiple times(3)
Negative reviews(52)
Guest User
Standard Queen Room
Stayed in Nov 2024
Travel with friends
37 review
4.2/5
Very Good
Posted on Nov 13, 2024
The hotel is very close to the busy Dongmen shopping district. It is easy to reach by metro or bus. Room is very tidy and clean.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Mlinmlin
Superior Queen Room
Stayed in Jun 2024
Solo travelers
13 review
3.7/5
Posted on Jun 11, 2024
Hotel located in central Luohu district. The rooms are slightly old and generally not that clean. Windows are thin and hard to close since it’s a very old building. I would likely not stay here again since there are better choices in the nearby area, this hotel needs renovation.
Response from Property: Dear guest, thank you very much for your valuable suggestions. The hotel will be renovated soon. We welcome you to stay again when it is brand new. Thank you for your visit and wish you a happy life.
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
1 review
2.2/5
Posted on Oct 4, 2024
Smell too much like tabaco. Water was licking in the bathroom.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. The hotel will be renovated in the near future. When it is completely new, you are welcome to stay again. Give us a chance to apologize and look forward to visiting again! I wish you a happy life!
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Aaron Pan
Superior Queen Room
Stayed in Nov 2023
Business travelers
42 review
4.7/5
Amazing
Posted on Dec 15, 2023
Venitian-style solid 3-star hotel in the older part of Shenzhen
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
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ThoZe
Standard Queen Room
Stayed in Feb 2024
Couples
13 review
2.5/5
Posted on Feb 15, 2024
The room smelled terrible because of cigarette smoke. There was a lot of smoke coming in through the ventilation system and through the hallway. Such a pity - otherwise the hotel would have been amazing.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. None of our rooms are non-smoking. If the smell of smoke in the room is unacceptable to you, please inform us as soon as possible and we will change your room. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Sarah.Ok
Standard Queen Room
Stayed in Mar 2024
Travel with friends
18 review
4.2/5
Very Good
Posted on Mar 9, 2024
Such a great place because of being close to the shopping market
Response from Property: Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
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Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 2, 2023
very nice
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Anonymous User
Superior Queen Room
Stayed in Jan 2024
Travel with friends
10 review
3.0/5
Posted on Jan 21, 2024
Very good is better hotel
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
tanredtea
Deluxe Room (2 beds)
Stayed in Dec 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Mar 23, 2024
good to stay. price is ok.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Wajid Aslam
Standard 2-bed Room
Stayed in Oct 2023
Business travelers
6 review
2.2/5
Posted on Oct 22, 2023
location ok, rest not satisfied
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard Queen Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 31, 2024
H good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Khan Atiqur
Standard Queen Room
Stayed in Sep 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 14, 2023
Excellent place
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
SAJID
Standard Queen Room
Stayed in Oct 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 28, 2023
awesome place
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的期待。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Executive Queen Room
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Good location, comfortable and sanitary environment, good service attitude, will patronize again
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
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Guest User
Deluxe Room (2 beds)
Stayed in Feb 2025
Family
5 review
4.2/5
Very Good
Posted on Feb 4, 2025
The lobby and corridors are well decorated, but the room is average and the decoration is a bit old. I personally feel that the only bad thing is that the bed springs are a bit too soft. My whole body aches after sleeping.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of health services. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!