Wuyu Hotel (Shenzhen Luohu Port) Reviews
Wuyu Hotel (Shenzhen Luohu Port)
No.1030-1 Heping Road, Luohu District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
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Wuyu Hotel (Shenzhen Luohu Port) Guest Reviews
4.2/5
1924 review
Verified reviewsLocation4.1
Amenities4.1
Service4.3
Cleanliness4.1
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All reviews(1924)
Positive reviews(1764)
Reviews with photos/video(444)
Convenient location(279)
Easy to get around(233)
Close to train station(111)
Large rooms(98)
Average sound insulation(86)
Friendly front desk staff(84)
Amazing natural light(18)
Luggage delivery service(17)
Negative reviews(160)
Anonymous User
Apartment
Stayed in May 2024
Family
52 review
Posted on May 18, 2024
Two best things are this hotel: right next to the Shenzhen train station and very economical. The lift, corridor and facilities are all old and rusty, even with dust and dirt, but I have to say the bedsheets and pillow case are clean. It still has bottled water, comb and dental kit, so not bad already.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will continue to improve our facilities and equipment and improve our service level. We look forward to seeing you again!
Guest User
Apartment
Stayed in Jul 2024
Solo travelers
3 review
Posted on Jul 13, 2024
The location is near Lo Wu Train Station. The bed is not comfortable.
Guest User
Deluxe 2-bed Room
Stayed in Feb 2023
Travel with friends
2 review
Outstanding
Posted on Feb 10, 2023
Excellent location, price, room size, bed size, cleanliness..... Value for money...... Recommended.....
Response from Property: Xiaowu thanks the guest officer for his comment. Xiaowu has been working hard to provide high-quality services and a superior environment for friends who like and recognize Wuyu. Your encouragement is our motivation to move forward. We look forward to seeing you next time at Wuyu Have a perfect encounter!
Zhihui
Deluxe Double Room
Stayed in Oct 2023
Other
3 review
Very Good
Posted on Oct 20, 2023
It is not easy to change the booking date, after the booking payment.
Response from Property: Dear guests: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Elegant Queen Room
Stayed in Aug 2024
Other
1 review
Outstanding
Posted on Aug 18, 2024
Good
Very. Good
Saleh
Deluxe Double Room
Stayed in Apr 2023
Business travelers
76 review
Posted on Apr 24, 2023
It is hard to find it from train station.
Response from Property: Dear guest, hello! I am your online butler "Xiaowu". I deeply apologize for your unpleasant experience and thank you very much for your valuable feedback. We will have a dedicated person to follow up and follow up on any issues you have raised. Xiaowu has been making unremitting efforts to pursue customer satisfaction and hopes to have a good experience when we see you again next time..
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Family
1 review
Very Good
Posted on Jul 13, 2023
Good service and nice hotel
Response from Property: Thank you for your comments. I have been working hard to provide high-quality service and a superior environment for friends who like and recognize me. Your encouragement is our driving force for progress. We look forward to a perfect encounter with you next time at me!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 13, 2024
Good 👍🏻👍🏻👍🏻
Guest User
Apartment Double Room
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Jul 8, 2024
goooood
Guest User
Apartment
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 4, 2024
The environment is good, the transportation is very convenient, it is close to Luohu Port and the railway station, the service is also very good, the check-out at 2 o'clock is convenient and humane, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Superior Queen Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 28, 2024
The location is excellent. There is plenty of space for two people. The room is clean and the service is very good. I will come back next time. It is convenient to walk to Hong Kong in about ten minutes.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Elegant Queen Room
Stayed in Jul 2024
Business travelers
2 review
Outstanding
Posted on Jul 27, 2024
I've stayed here before, in an elegant king-size room. The room is large, with windows on three sides, very comfortable, very close to Luohu Port, and the subway is also very convenient, just a five-minute walk away! I chose to stay here again this time. The hygiene is okay. Because there are many rooms and the auntie took leave, the cleaning is not very complete, but the front desk will meet any needs in time. Overall, I am very satisfied
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Guest User
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
2 review
Outstanding
Posted on Jul 13, 2024
The room is nice
Hygiene: OK
The service attitude is very good, the location is excellent, very close to Shenzhen Railway Station, and there is a bus station outside
You can also store your luggage
Not bad, not bad, not bad 😌
Original TextTranslated by Google
Response from Property: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. We will continue to work hard to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaowu looks forward to seeing you again!
Yichilan
Apartment
Stayed in Jul 2024
Solo travelers
33 review
Outstanding
Posted on Jul 17, 2024
I personally stay here often. The basic advantage is that it is very close to Luohu Port, subway station, train station, etc., and the transportation is very convenient. In addition, the cleanliness in the room is also very good.
Original TextTranslated by Google
Response from Property: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring me warmth for a lifetime. Xiaowu looks forward to meeting you again!
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Travel with friends
17 review
Outstanding
Posted on Jul 3, 2024
The facilities are very complete and the service is very thoughtful. It is very convenient to go to Hong Kong and is close to the train station. It is very suitable for tourism. The front desk also patiently recommended some places to visit. The room is also very clean and cost-effective 👍🏻
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.