Vienna Hotel Shenzhen Longhua Qinghu Road Guest Reviews
4.6/5
Very Good
644 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(644)
Positive reviews(624)
Reviews with photos/video(67)
Friendly front desk staff(52)
Large rooms(47)
Easy to get around(30)
Delicious breakfast(21)
Perfect for business trips(15)
Amazing natural light(8)
Average lighting(7)
Close to metro(7)
Negative reviews(20)
Guqing
Deluxe Room (Double bed)
Stayed in May 2022
Travel with friends
21 review
5.0/5
Outstanding
Posted on May 14, 2022
Very good experience. Nice reception and clean room. Good equipment with adequate socket for charging electronic applicants. Could be better if not accosted for food message service at the lift area. Will come back again.
Guest User
Deluxe Room (Double bed)
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on May 1, 2024
The service attitude is very good, the room is very clean, and the overall quiet and comfortable
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
TOKILAM
Superior Room (Double bed)
Stayed in Feb 2024
Travel with friends
6 review
2.7/5
Posted on Feb 26, 2024
The rooms are quite big. . But as soon as I entered the room, there was a strong smell of cigarette smoke. It took a long time for the air conditioner to dissipate. The air conditioner switch might be broken. . Cannot be adjusted directly. Turn on the air conditioner before the time limit. . But the air conditioner is quite powerful. It's just that there was no reaction when the time came. Awakened by heat in the middle of the night.
It's quite noisy in the morning when the construction vehicles coming in and out from the opposite side. In addition, the vehicle interaction area below is very noisy. . .
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Longhua Qinghu Road Hotel and providing us with your valuable suggestions. The hotel facilities are being improved. The carpets and TVs in all rooms have been replaced. We will continue to make rectifications and updates. The hotel facilities are Chinese-style, but the hygiene is as you said, clean and comfortable. I look forward to your stay again and wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Very satisfied. Very comfortable and happy to stay
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for visiting Vienna Hotel. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe Room (Double bed)
Stayed in Dec 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The room is clean and tidy, and the front desk service is very warm and thoughtful. I will definitely choose this hotel next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Deluxe Room (Double bed)
Stayed in Jan 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 18, 2024
The room is big, clean, free parking, and there are also food nearby. It's OK
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for visiting Vienna Hotel. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe Room (Double bed)
Stayed in May 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on May 8, 2024
The hotel environment is good, the room is very clean, the transportation is convenient, the front desk service attitude is very good, the greeting is very warm as soon as you enter the hotel, the stay experience is very good, it is worth recommending 👍👍👍
Original TextTranslated by Google
Response from Property: I am so excited to see the simple yet profound praise from the guests, and I am so impressed by their recognition of our service. We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Vienna Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 10, 2024
The hotel is well-equipped, cost-effective, the wifi is very good, the location is also very good, there are some food nearby, the front desk checked in quickly and was very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Superior Room (Double bed)
Stayed in Apr 2024
Business travelers
3 review
4.5/5
Great
Posted on Apr 30, 2024
The room was quite big, the bedding was all clean and new, the girl at the front desk was very nice, I wanted a room with a window, but she said it might not be available, but when I got to the room, I found that the front desk gave me a room with a window. (When I booked on Ctrip, they said it might not be available)
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Longhua Qinghu Road Hotel and providing us with your valuable suggestions. The hotel facilities are being improved. The carpets and TVs in all rooms have been replaced. We will continue to make rectifications and updates. The hotel facilities are Chinese-style, but the hygiene is as you said, clean and comfortable. I look forward to your stay again and wish you a happy life!
lyeki
Deluxe Room (2 beds)
Stayed in Oct 2023
Couples
9 review
5.0/5
Outstanding
Posted on Oct 27, 2023
I have stayed here many times. The lady at the front desk is very nice. The environment is good. The location is good. It is convenient to go anywhere and there are many restaurants nearby.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Vienna will be the warmest and most unique one in your memory! Come back to Vienna often, and I wish you a happy life!
Fengxiaoxiao yishuihan
Superior Room (Double bed)
Stayed in Apr 2024
Booked for others
12 review
4.0/5
Very Good
Posted on Apr 22, 2024
The room is too dark. Even if all lights are turned on, it is still dark and depressing. If a large ceiling lamp can be installed in the middle, the room will be bright and comfortable. . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Longhua Qinghu Road Hotel and providing us with your valuable comments. We are deeply sorry for the experience the hotel has brought you. We will feedback your comments to the relevant departments, conduct case analysis, and strengthen employee training. We are sincerely sorry for the bad experience you have brought to you again. We look forward to your visit again. Seeing our brand new face will bring you a comfortable stay experience. We look forward to your coming again. I wish you a happy life!
Guest User
Deluxe Room (Double bed)
Stayed in Mar 2024
Family
64 review
5.0/5
Outstanding
Posted on Mar 15, 2024
I took my child there. The 009 waiter was very enthusiastic and helped me open the elevator to send the child to the door. I am very grateful. The room was clean and hygienic. It was very quiet inside and the transportation was very convenient. The chain brand does have its highlights. I recommend it.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Senyukesongxiaomianbao🍞
Deluxe Room (Double bed)
Stayed in Aug 2023
Travel with friends
2 review
4.2/5
Very Good
Posted on Aug 15, 2023
1. The floor-to-ceiling windows in the room are very good, but the ventilation effect is not good.
2. The air conditioner is a bit choking, it is recommended to add a fan or a humidifier.
3. When I first entered, I was not used to the smell of the room. I hope that there can be aromatherapy or toilet water or other air fresheners to help adjust the smell of the room.
4. The hotel's buffet breakfast is not bad, with a little variety, and I went a little late and didn't have much to eat.
Original TextTranslated by Google
Response from Property: I am so excited to see the simple yet profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring every guest a super value experience. Vienna Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Manzhusuohua
Deluxe Room (2 beds)
Stayed in Jul 2023
Family
8 review
4.0/5
Very Good
Posted on Oct 9, 2023
Not bad, it’s a good place to host relatives in my hometown. It’s close to home. The service is very good and it’s clean! There is a restaurant downstairs, which is good for hot pot and coconut chicken. There is also Mingquan Community nearby, and there are many places to eat downstairs. Overall, it’s good👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Longhua Qinghu Road Store and providing us with your valuable feedback. The hotel facilities are being improved. All carpets and TVs have been replaced in the rooms. We will continue to make improvements and updates in the next step. The hotel equipment and facilities are more Chinese-style but hygienic, as you said, they are guaranteed to be clean and comfortable. We look forward to your stay again. I wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 10, 2023
The hotel is in a good location, very convenient for business trips, the hotel is clean, the front desk lady is very enthusiastic, I will stay here next time.
Original TextTranslated by Google
Response from Property: Hello! I am glad that you choose to stay at Vienna Hotel. I was stunned when I saw your review! The hotel is located in a prosperous area, with the bustle and convenience of the city. Home is a safe haven, a cozy nest, and a warm corner of the body and mind. Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. I look forward to your next return home! Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey.