Golden Lustre Hotel Shenzhen

Golden Lustre Hotel Shenzhen Reviews

Golden Lustre Hotel Shenzhen

No. 3002 Chunfeng Road, Luohu District, Shenzhen, Guangdong, 518005, ChinaView Hotel Details
Golden Lustre Hotel Shenzhen
Golden Lustre Hotel ShenzhenGolden Lustre Hotel ShenzhenGolden Lustre Hotel Shenzhen
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Golden Lustre Hotel Shenzhen Guest Reviews

3.8/5
248 review
Verified reviews
Location4.0
Amenities3.6
Service3.9
Cleanliness3.9
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All reviews(248)
Positive reviews(218)
Reviews with photos/video(60)
Easy to get around(25)
Convenient location(22)
Friendly front desk staff(11)
Close to metro(11)
Strange smell in room(9)
Many dining options(8)
Would stay again(7)
Convenient parking(6)
Negative reviews(30)
Maxime Gregory Gilles
Business Queen Room
Stayed in Jun 2023
Couples
20 review
1.7/5
Posted on Jul 9, 2023
Horrible bed as there is no mattress but only the wooden bedspring. Bathroom old and dirty, couch with bugs Will not go back
6/13
Response from Property: Dear guests,I am sorry to bring you a bad exprience,we will improve their own shortcomings,thank you for your advice.
Nathan.Chan
Business Queen Room
Stayed in Aug 2023
Family
7 review
4.0/5
Very Good
Posted on Aug 14, 2023
Not bad, will book once again, enjoy my family trip! Staff is so nice!!! LOL
Response from Property: Dear guests: We are very glad that you had a wonderful holiday with your family in the hotel. Your comments are the best affirmation and encouragement to our service. We have a lot of promotions, please continue to pay attention to us, you are welcome to visit again!
Family Interconnecting Room
Stayed in Jun 2023
Family
10 review
4.2/5
Very Good
Posted on Jun 27, 2023
All staff is super nice, we booked a family connect room, room is big but the hotel is old, the carpet full with filth, and the room smell bad.. location is very convenient, starbuck is near by there also. Those who plan to go in the near future, must think before your trip, guests staying at the hotel now will be closely screened, the staff will ask for all document of the person who stayinglikkk there, and ask for photo together, im feel abit weird about this..overall we feel I am very satisfied with the hotel, except for the hygiene, but if someone who dont care about the cleaness , this would be a good choice.
Response from Property: Thank you for your affirmation of the hotel,the hotel has been open for 35 years,we will improve the facilities,look forward to your next visit.
Guest User
Business Twin Room
Stayed in Oct 2023
Solo travelers
101 review
5.0/5
Outstanding
Posted on Oct 21, 2023
Very good value for money, discount given to me as first time guest for RMB30 a breakfast. Friendly staff and very clean.
Response from Property: Thank you very much for your affirmation. Your trust and support are the driving force for our efforts. Thank you for meeting me!
Anonymous User
Business Twin Room
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Mar 1, 2024
The environment is fine, but the television signal is quite weak
Response from Property: Thank you very much for taking the time out of your busy schedule to provide your opinions and suggestions.We value all of our guest's feedback and drive to provide services beyond expectations. Thank you again for your feedback. Looking forward to your next stay!
Hasmik
Business Queen Room
Stayed in Feb 2023
Couples
17 review
4.7/5
Amazing
Posted on Feb 11, 2023
It is a nice hotel with friendly staff. There's a subway station right next to the hotel which is really convenient. The room was clean and cosy. It would be better if the staff speaks better English.
Response from Property: Thank you for your comments, your comments are very important to us, detailed service has been the focus of our special attention for a long time, I am glad you can mention us in time, look forward to your coming again!
LING ling 姐
Business Twin Room
Stayed in Aug 2024
Family
44 review
4.2/5
Very Good
Posted on Aug 29, 2024
I haven't been to Chunfeng Road for a long time. I specifically stayed in an old-name hotel. The smell was there as soon as I entered. Otherwise, it was fine, but it was too old. Unexpectedly, a deposit is required for check-in....
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Response from Property: Dear guest, thank you very much for staying at Jinbi and leaving your valuable comments. All the hotel staff sincerely apologize for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our service quality. We look forward to your attention and welcome you to visit again.
Guest User
Special Business Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The hotel is very close to Luohu Port. It is very convenient to go to Hong Kong from Luohu Port. The rooms are very quiet with good soundproofing. The facilities are clean and tidy. Free parking is available. The overall price-performance ratio is good and it is worth recommending.
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Guest User
Special Business Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The hotel is in a prime location, the rooms are clean and tidy, the front desk is professional, the service attitude is warm, the breakfast tastes good, but the hotel facilities are a bit old. This is a good value hotel for money when on a business trip in Luohu.
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Guest User
Special Business Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
I saw on the Internet that this hotel is close to Luohu Port, and it is very convenient to go to Hong Kong from Luohu Port. The hotel is close to the subway station, and you can see the hotel just after you come out of the subway station. The hotel is affordable, the lobby is spacious and bright, and the rooms are clean and tidy.
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Anonymous User
Business Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The lobby is spacious and bright, the rooms are clean and tidy, the service is very good, the transportation is convenient, and there is Metro Line 9 at the door. I stayed for one night and slept very comfortably. The breakfast variety is also rich and tastes good.
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Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home in Jinbi Residence. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Special Business Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The location is very good. You can walk to the port. The subway station of Line 9 is right in front of the hotel. The surrounding area is quite lively. It is very convenient to eat and go shopping. The hot pot restaurant downstairs is very authentic. The hotel is very famous. I met with several Hong Kong friends who all knew the place. The hotel parking is convenient and free.
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Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly.
Guest User
Business Twin Room
Stayed in Aug 2024
Family
5 review
4.2/5
Very Good
Posted on Aug 10, 2024
The hotel is quite old, the TV is small, and some channels are still black and white. But it is close to the subway exit, and the transportation is very convenient. You get what you pay for. If you choose this price, you will know that there will be such an environment. It is quite close to Luohu Port and Wenjindu Port to cross the border to Hong Kong.
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Tony KO Wong
Business Twin Room
Stayed in Jul 2024
Couples
26 review
4.2/5
Very Good
Posted on Jul 29, 2024
The location is convenient, only a two-minute walk from the Xiangxicun subway station exit. The environment is spacious. There are many restaurants nearby which is very convenient. The hotel has an outdoor swimming pool, but unfortunately it was not open on the day of my stay.
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Guest User
Business Queen Room
Stayed in Jul 2024
Solo travelers
19 review
3.5/5
Posted on Jul 8, 2024
It is a relatively old four-star hotel. The facilities are well maintained and it's close to Xiangxi Village, so eating is not a problem. There are also KTV bars nearby. The price is pretty good
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