Dynasty Business Hotel Reviews
Dynasty Business Hotel
No. 20 Fugang Road, Futian District, Shenzhen, Guangdong, 518045, ChinaView Hotel Details
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1 night
Dynasty Business Hotel Guest Reviews
4.1/5
857 review
Verified reviewsLocation4.0
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(857)
Positive reviews(762)
Reviews with photos/video(108)
Friendly front desk staff(64)
Large rooms(44)
Convenient location(40)
Convenient parking(35)
Easy to get around(33)
Average sound insulation(26)
Stayed multiple times(7)
Perfect for business trips(6)
Negative reviews(95)
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Friends
16 review
Posted on Jun 15, 2024
A horror movie!! With my friends, we booked this hotel, bringing in a bit more money to have a good sleep after a long flight. What a mistake!!
On our arrival, we were given at first a rook that hadn't been cleaned: the beds upside down, the stuffiness of the air and close curtains. It took the staff some time before they gave us a new one. Following the staff, we entered a room that smelled like smoke and coffee added to the heat and humidity. Disgusting. The AC hadn't' been turned on upon our arrival too.
For the room itself, it was dirty. The table had traces of coffee left. There was absolutely no decoration and the overall cleanliness was bad which is scary. The bathroom was kind of not so well maintained with joints from the shower getting off, mold and the door of the shower won't close. The toothbrushes provided seemed extremely cheap and tore down in my mouth while using it.
The most shocking was the finding of cigarette ashes on the bed quilt of my friend!!!! Meaning that the person cleaning the bed had been smoking while doing it. To flee from!!
Response from Property: Dear customer, hello! Thank you for your comment. Unfortunately, your experience at the hotel was not perfect. We deeply apologize for any inconvenience caused to you regarding the issue you mentioned! We will report the situation to the relevant departments for rectification and processing. We believe that it will be effectively improved in the near future, and you will definitely have a better check-in experience when you visit again next time. Our service philosophy is "infinite affection and perfection", allowing you to truly feel at home and leave beautiful memories. If you have any other opinions or suggestions, please feel free to contact us at any time. Thank you again for your feedback. Looking forward to your next visit.
Hoang
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
3 review
Great
Posted on Apr 25, 2024
Hotel is good! Facilities is good too, althought outside of hotel is look old.
Response from Property: Your encouragement is like a bright sky, which gives us wings to fly our dreams. No matter what the future holds, we will insist on providing the best quality and the best service, which will not change. Thank you.
MabelChan
Deluxe Queen Room
Stayed in Jan 2024
Friends
1 review
Posted on Jan 22, 2024
come to shebzhen to see Jackson Wang concert . Good location and nearby Futian night Market.
Response from Property: Hotel friends are very happy to see your comments. It's a great honor that our service has been evaluated by you. We always keep warm and sincere service for our guests. The hotel is near Futian Port, located in the bustling business circle, and there are many shopping malls nearby, such as Times Shopping Mall and Huanggang Square. Comfortable, quiet, warm and simple accommodation space is a lifestyle that our hotel people are committed to creating for you. We look forward to your frequent visit ~
Guest User
Superior Queen Room
Stayed in May 2024
Solo travelers
8 review
Outstanding
Posted on May 30, 2024
Convenient location. Staffs very business like
Response from Property: Give life a smile, face life with a smile. Just like an eagle confidently fighting against the sky, just like a river happily merging into the sea, our life will be beautiful because of a smile, and life will be successful because of a smile. Welcome to visit again!
Tang Woon Cheung
Superior Queen Room
Stayed in Mar 2023
Business travelers
7 review
Posted on Mar 27, 2023
Location is good for travelers who have to commute between Hong Kong and Futian of Shenzhen. Free car is provided but parking space is very limited.
Facilities need to be improved. When I arrived, the lift has no lighting! The wash room is dirty and not hygienic. Please see photo attached.
Response from Property: Dear guests, thank you for your choice to stay and feedback. We apologize for the unpleasant experience. The temporary failure of the elevator has been repaired and the lighting has been restored. The toilet is caused by a long use time, not a health problem. The hotel is already preparing for renovation, and we will strengthen the improvement of the hotel's software and hardware facilities and service quality. Dynasty Business Hotel regularly and quantitatively maintains and updates the room environment, equipment and public area facilities, so as to make your stay more comfortable and tidy. I hope you will have a brand-new feeling in your next visit and look forward to your experience again.
Wilsonnn
Superior Queen Room
Stayed in Sep 2023
Couples
63 review
Very Good
Posted on Sep 26, 2023
Nice service, good location.
Near the coustom terminal.
Helpful staff
Response from Property: Dear guests, hello, thank you for your comments. It's a pity that we didn't get your 5-point praise. We know that only by unremitting efforts can we do better, so that more friends can recommend us ~ All employees of Huangchao Business Hotel will strive to be more exquisite and pleasant, and look forward to visiting Huangchao Business Hotel again!
ej105
Superior 2-bed Room
Stayed in Mar 2023
Solo travelers
56 review
Posted on Apr 2, 2023
They need to hire English speaking staff because I had communication problems and caused a lot of stress and inconvenience. I assumed this was an international hotel and that is why I booked it. The staff doesn’t seem like they are able to accommodate foreign guests as the hotel did not seem so foreign-friendly.
Response from Property: Dear guest, hello. Thank you very much for your stay and feedback. From your feedback, we regret to see that this stay did not meet your expectations and we apologize for any inconvenience caused. Regarding the staff communication issues you have reported, the hotel has organized training for staff to learn daily English conversations, in order to provide better service experiences for foreign guests. We will continue to work hard to provide you and more guests with higher quality and personalized services. Sincerely looking forward to your return with family and friends.
kachun
Superior Queen Room
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 26, 2023
112!1 1 8 good very good
Response from Property: Dear guest, thank you very much for your love and praise for us, and for taking your precious time to leave a review and share your stay experience! We will always adhere to the service concept of "maintaining true feelings and admiring the scenery", strive to provide better and more complete services to each guest, and continuously improve guest satisfaction and experience. Thank you again for your encouragement and recognition of us. All the hotel staff sincerely look forward to your next visit! I wish you all the best. Good luck with your work!
Ludovic Alain
Superior Queen Room
Stayed in Jan 2023
Business travelers
17 review
Very Good
Posted on Feb 13, 2023
It was good overall, quick and smooth. I will come back again. Many thanks.
Response from Property: Distinguished guests: Hello! Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Dynasty Business Hotel will always stand in this city, waiting for your arrival! Be there or be square! Wish: smile often!
Rodo
Superior 2-bed Room
Stayed in Jan 2023
Friends
34 review
Very Good
Posted on Feb 14, 2023
Just stayed for 1 night, and it was ok. The location was hard to find.
Response from Property: Dear guests: Hello, thank you very much for choosing to stay in our Dynasty Business Hotel and giving you favorable comments! Your satisfaction is the best affirmation and encouragement to us. Our hotel is committed to providing you with a cordial and thoughtful stay experience, and sincerely look forward to your coming again!
Guest User
Superior Queen Room
Stayed in Mar 2024
Couples
39 review
Great
Posted on Mar 18, 2024
Spacious room.
Response from Property: Dear guest, thank you for your affirmation of our hotel service! It is the responsibility of all our employees to provide a comfortable and superior environment and service for every guest. We are committed to providing a warm and thoughtful stay experience, creating a feeling of home outside of home, and look forward to your next visit~
PRAKASH RATNA
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
58 review
Very Good
Posted on Jul 12, 2023
Convenient for business travelers
Response from Property: Dear guests, hello, thank you for your comments. It's a pity that we didn't get your 5-point praise. We know that only by unremitting efforts can we do better, so that more friends can recommend us ~ All employees of Huangchao Business Hotel will strive to be more exquisite and pleasant, and look forward to visiting Huangchao Business Hotel again!
Huanghuoqi
Superior Queen Room
Stayed in Oct 2023
Solo travelers
4 review
Outstanding
Posted on Oct 27, 2023
112
设施：good
卫生：nice
Garuda
Superior Queen Room
Stayed in May 2023
Business travelers
90 review
Posted on May 13, 2023
Hotel is relatively inexpensive
Response from Property: Dear guests, after receiving your 5-star praise of our hotel, there is a warm current in my heart, which is more motivation than moving. We will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your and your family's coming again. I wish you a safe life!
Miss thang
Superior Queen Room
Stayed in Dec 2021
Friends
13 review
Posted on Jan 6, 2022
We booked the hotel for 31st December to 3rd of January. One of my friends arrived first and she thought she was at the wrong place, the outside doesn’t look like the picture and there’s a construction site right next to it. When we arrived we already knew what to expect so just went right in. Check-in was a breeze for me but we had to change the room we initially booked because of a terrible smell. The other room was nice and comfortable. The hotel was quite close to Coco Park as well as the train station. Also a few minutes from Window of the world park.
Response from Property: Dear friend: I'm glad to learn from the message that the imperial dynasty has left a good impression on you. When the guests check inBefore, we will carry out ward rounds, clean the guest room and change the bed sheets. Each step has a standardized service process. Please rest assuredCheck in. Thank you for your tolerance and understanding. We will continue to provide good service and guest rooms. I believe you will enter the hotel next timeWhen you stay, you will get a better check-in experience. The hotel looks forward to your coming again. I wish you a happy life