Vienna Hotel (Shenzhen Kejia Town) Reviews

Response from Property: 尊敬的客人，您好！感謝您的好評，如果是五分就好了，哈哈～小維希望不斷進步，期待入住的您能夠滿意和舒心，願成長之路由您相隨～

Response from Property: 您好！感謝您選擇我們並對酒店給予支持與厚愛。針對您提出的寶貴建議，酒店管理方非常重視您提出的寶貴意見早餐以及對客服務歡迎您致電酒店總枱或值班經理，我們一定會馬上進行整改，並全面提升早餐以及對客服務，確保為每一位賓客提供更好的早餐以及對客服務體驗。酒店周邊還有超市、便利店、美食街娛樂云云，親子遊樂園等等.小鎮的風景也很不錯噢，地鐵10號線現在已經開通，A.B地鐵出口距離酒店步行大概10多分鐘的路程，交通非常便利。歡迎您和家人朋友常來遊玩。再次感謝您的寶貴建議，讓我們更有信心在今後的服務中不斷的去提升和創新，免費高速 WIFI， 入住零等待，寄存服務，叫早服務等，提升酒店的設施設備和服務品質！給每位顧客帶來更舒適的入住體驗，再次感謝您的支持與鼓勵! 熱切期待您和家人的再次光臨！

Response from Property: Hello! Thank you for choosing us and supporting our hotel. In response to your valuable suggestions, the hotel management attaches great importance to your valuable opinions on breakfast and customer service. You are welcome to call the hotel front desk or the duty manager. We will make rectifications immediately and comprehensively improve breakfast and customer service to ensure Provide every guest with a better breakfast and customer service experience. There are supermarkets, convenience stores, food streets, entertainment venues, parent-child amusement parks, etc. around the hotel. The scenery of the town is also very good. Subway Line 10 is now open, and the A.B subway exit is about 10 minutes' walk from the hotel. The transportation is very convenient. You and your family and friends are welcome to come and play often. Thank you again for your valuable suggestions, which gives us more confidence to continue to improve and innovate in future services, including free high-speed WIFI, zero waiting for check-in, storage service, early morning service, etc., to improve the hotel's facilities, equipment and service quality! To bring a more comfortable stay experience to every customer, thank you again for your support and encouragement! We look forward to seeing you and your family come again!

Response from Property: 親愛的客人您好，小維十分感謝您抽出寶貴時間對維也納客家小鎮店的點評，我們會加快腳步提升，衹為帶給您優質服務和更好的出發，小維有個不情之請，希望您能打賞一個五星的好評鼓勵一下，期待為您再次奉上更好的服務，愛您哦

Response from Property: 尊敬的客人， 非常感謝您抽出寶貴的時間對您在 維也納酒店的入住體驗進行分享。對於您在入住期間所遇到的問題我們表示抱歉， 我們也已經就此與相關部門溝通， 徹查事情經過。酒店會進行再培訓並確保同類的問題不會發生。我們會不斷致力於完善每一個細節， 期待您的下次光臨。

Response from Property: 感謝客人您一如既往的支持，您的信任和評價讓小維感受到了無比的温暖和激勵，我們始終相信好的口碑定是從客人最真誠的滿意度推薦出去的，希望我們的熱情服務能讓您有賓至如歸的感受，能給您的旅途中提供一個舒適的休息站，我們給您一如既往的好，以後還會更好的，期待您一如既往的來我們家入住喲~更期待下次點亮的是全五星哦～

Response from Property: 親愛的客人您好，小維十分感謝您抽出寶貴時間對維也納客家小鎮店的點評，我們會加快腳步提升，衹為帶給您優質服務和更好的出發，小維有個不情之請，希望您能打賞一個五星的好評鼓勵一下，期待為您再次奉上更好的服務，愛您哦

Response from Property: 尊敬的賓客： 您好！ 很高興您選擇入住 維也納酒店， 看到您的評價小的頓時呆懵了！ 酒店地處繁華地段， 有着都市的熱鬧和方便， 酒店自助早餐品種豐盛， 美味可口，外帶會有打包盒的哦！ 家， 是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才是家， 酒店一直希望會用自己的貼心和暖心， 成為您心中的那個家外之家， 期盼您的下次回家！

Response from Property: 您好！感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力， 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店周邊還有超市、便利店、美食街娛樂，親子遊樂園等等.小鎮的風景也很不錯噢，地鐵10號線現在已經開通，A.B地鐵出口距離酒店步行大概10多分鐘的路程，交通非常便利。歡迎您和家人朋友常來遊玩。感謝您的五分好評，讓我們更有信心在今後的服務中不斷的去提升和創新，免費高速 WIFI， 入住零等待，寄存服務，叫早服務等，提升酒店的設施設備和服務品質！給每位顧客帶來更舒適的入住體驗，再次感謝您的支持與鼓勵! 熱切期待您和家人的再次光臨！

Response from Property: Dear guest: Thank you for your review of the hotel. We will feedback your questions to the relevant departments. Welcome to your next stay~

Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room is full and there are many tourists. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. The Vienna Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. We hope you will visit us next time Have a whole new feeling! We are eagerly looking forward to visiting you again. It is the constant concern and supervision of our guests like you that enables us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to this and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work!

Response from Property: Dear guest: Thank you for your review of our hotel. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again. We We will serve you wholeheartedly! Looking forward to your next stay~

Response from Property: Dear guest: Thank you for your review of our hotel. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again. We We will serve you wholeheartedly! Looking forward to your next stay~

Response from Property: Dear guest: Hello! Thank you very much for sharing your experience with us and giving us valuable comments and suggestions! Regarding the air conditioner in your room, we have notified the engineering department to repair it and arranged for the engineering department to conduct a comprehensive inspection of the air conditioner in the hotel room. We failed to leave you a perfect memory this time, and we look forward to making up for it next time. We are working hard and look forward to your coming to check the hotel work next time! Wish you all the best!