Apex & Hotel (Shenzhen Science and Technology Park) Guest Reviews
4.7/5
Outstanding
1449 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1449)
Positive reviews(1419)
Reviews with photos/video(802)
Friendly front desk staff(151)
Classy environment(109)
Delicious breakfast(47)
Convenient parking(44)
Perfect for business trips(22)
Close to beach(13)
Luggage delivery service(5)
Negative reviews(30)
Kell
HeYue Queen Room
Stayed in Apr 2024
Business travelers
7 review
4.5/5
Great
Posted on Apr 28, 2024
Everything was clean and it is very easy to travel around , conveniently located but if were to pick bones from the hotel, it is strange that guest are allow to open their doors to smoke inside their rooms, time to time the corridor reeks a strong smoking smell but can’t smell it inside my room. View from the room is amazing though!
Response from Property: Dear guest, we are sorry for the inconvenience caused to you. We will strengthen patrol and communicate more with the guests. Thank you for your compliments on our cleaning and location. Looking forward to your next staying.
Guest User
HeYue Twin Room
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 23, 2024
Perfect postion at Shenzhen to traveling, near Tencen Tower
Response from Property: We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We are very sorry for giving you an imperfect experience. Thank you for your suggestions. Xiaohe will do its best to improve. We also hope that you can give us another chance. We sincerely invite you to stay in the hotel again. We will serve you wholeheartedly and give you a satisfactory and comfortable stay experience! Xiaohe hopes to have the opportunity to provide you with a better service experience in the near future. We hope that you will still support and witness Xiaohe's progress in the future.
Stan Choi
HeTing Queen Room
Stayed in Jun 2024
Travel with friends
8 review
3.0/5
Posted on Jun 23, 2024
OK for a simple overnighter, nothing really to write home or complain about... the bathroom and shower setup could also be reviewed, sliding door only allows one to be 'closed' at any time, bad waterproofing also meant that the toilet started to flood when the shower was being used.
One thing to note is the hotel's location; not a lot nearby so everything will require cars/taxis.
Response from Property: Thank you very much for taking the time to review the hotel despite your busy schedule. However, we are deeply ashamed that we did not receive your satisfaction. Regarding the question you raised, Xiaohe will do his best to improve it. We hope you can give us a chance to arrange a better room for you and serve you at that time! Xiaohe is still looking forward to welcoming you again
C1 off
HeYue Queen Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 12, 2024
暖阳 Thank you for the service
Is the great hotel
Response from Property: Each of your thoughtful comments can arouse countless touches in us, just like the warm sunshine in winter, which surprises us! My dear, when you travel to different cities and see different scenery every day, please slow down your pace a little, and you may find more beauty in Xiaohe! I wish you a happy life~
Meneses
HeTing Queen Room
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 8, 2023
Nice stay, clean and neat, the stuff was very helpful, especially Danny, I'm looking forward for the next stay there.
Anonymous User
HeTing Queen Room
Stayed in Aug 2023
Business travelers
9 review
4.2/5
Very Good
Posted on Nov 27, 2023
Ok stay in nanshan. Location is great if you need to be in that area. Subway is a bit of a walk. Coastal city nearby. Hotel itself looks alright but not the cleanest, and there is that smell you get in 3/4 star hotels in china. Probably from all the residual smokers elsewhere. For the price it's alright, with a comfy bed. The room smell though.
julytwo
HeYue Queen Room
Stayed in Sep 2023
Couples
40 review
3.0/5
Posted on Oct 21, 2023
good good good good good good good good good good good good good good good good
Yung
HeFeng Queen Room
Stayed in Mar 2024
Business travelers
2 review
4.5/5
Great
Posted on May 18, 2024
good location!
Anonymous User
HeTing Queen Room
Stayed in Jun 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 15, 2022
Lu he Danny. good service
Response from Property: Thank you very much for your generous review.I am happy to hear that you had such a great staycation experience at our hotel. I am also glad to learn that our Ladies and Gentlemen provided attentive service to you throughout your stay. At The Apex Hotel sz, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests.We hope to have the pleasure of welcoming you back again soon.
Michael William
HeFeng Queen Room
Stayed in Jul 2022
Solo travelers
82 review
5.0/5
Outstanding
Posted on Jul 19, 2022
Apex is a nice hotel in Nanshan. Great location, very nice and clean room and a friendly staff. Ideal for the solo foreign traveller. Good price and ypur privacy is valued. I will be back.
Response from Property: Dear guests: Hello! Thank you so much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Hejian s hotel will always stand in this city, waiting for your arrival! Home is a shelter, a warm nest, and a corner of the body and mind. Love is home. The hotel has always hoped to become the home away from home in your heart with its own intimacy and warmth, and looks forward to your next home! See you or leave! Wish: always smile ^ ^ ^!
Guest User
HeFeng Queen Room
Stayed in Nov 2021
Business travelers
33 review
5.0/5
Outstanding
Posted on Dec 9, 2021
great hotel. don't book the smallest rooms because they don't have windows. book the larger rooms. they have bathtubs and lots of space. everything is very clean and new
Guest User
HeFeng Queen Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The best choice for business trips!
The front desk lady Xiaomei is kind and nice~very nice
Hope to see you again next time✌🏻
The room is also very comfortable and has a great view~
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Genwozhunmeicuo
HeFeng Queen Room
Stayed in Oct 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Oct 30, 2024
6666
Facilities: Super good
Environment: Awesome
Service: Very long
Facilities: The hotel's decoration style is unique, and the comfortable environment makes people feel relaxed and happy, as if they are in a five-star palace.
As soon as you enter the hotel, you will be attracted by the warm atmosphere, and you can't help but sigh: This is the real home.
Comfortable rooms, thoughtful service, this hotel is like home, allowing people to spend a good time here.
Original TextTranslated by Google
Anonymous User
HeYue Twin Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The hotel room is very clean and tidy, the high floor is also very quiet, the transportation is convenient, Xiaomin's service is also very good, recommended
Original TextTranslated by Google
Guest User
HeFeng Queen Room
Stayed in Sep 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Convenient location, overall very good
It is in Sannuo Building
Wenxuan and Ruoyu at the front desk provided friendly service during check-in and check-out
Will stay again next time