Qianhai Sands Hotel (Shenzhen Xixiang Metro Station) Reviews
Qianhai Sands Hotel (Shenzhen Xixiang Metro Station)
Next to Yantian Gufen Building, Jinhai Road, Bao'an District, Shenzhen, Guangdong, 515100, ChinaView Hotel Details
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Qianhai Sands Hotel (Shenzhen Xixiang Metro Station) Guest Reviews
4.4/5
888 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(888)
Positive reviews(863)
Reviews with photos/video(221)
Near shopping area(114)
Convenient for shopping(100)
Friendly front desk staff(49)
Easy to get around(47)
Average sound insulation(35)
Convenient parking(26)
Perfect for business trips(15)
Stayed multiple times(15)
Negative reviews(25)
Guest User
Executive Smart Suite
Stayed in Mar 2024
Couples
10 review
3.0/5
Posted on Apr 15, 2024
Everything is ok with this hotel for its price. Only drawback is their breakfast, very limited choice. I purchased breakfast together with the room, for 2 nights. Went down for breakfast the next day but end up didn't even sit down for breakfast but took 2 eggs only. Nothing arouse my appetite. End up forfeiting the breakfast next day.
Another strange situation is some vacant rooms door were opened on my floor. Don't know the reason to it but everyday was like that.
Response from Property: We are very sorry that we could not satisfy you. Thank you very much for your serious evaluation. The hotel will feedback the problem to the relevant departments for improvement.
Guest User
Smart Room (2 beds)
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 12, 2024
I think it is very good. Gears are good.
Response from Property: Dear guests, every love is a touch and smile from the depths of our hearts. It is our sincere wish to satisfy you! Thank you very much for your positive review of our hotel. We will continue to work hard to live up to your positive review. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Smart Room (Double bed)
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 9, 2023
Really good experience. Will return again. Location is also very good.
Response from Property: Thank you very much for your recognition of the hotel, and we look forward to your next stay
Response from Property: 尊貴的賓客您好:非常感謝閣下下榻本酒店,您下榻期間的不愉快我們深表歉意。但您要求酒店前台給予您超低價入住的要求無法滿足而給出此評論,我們全體人員很難過,但也會因您的評論加強培訓客房部的服務技能標準,祝閣下工作順利、生活愉快!
Fanny
Smart Room (2 beds)
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Good!!!
Response from Property: 給讚美的人,運氣都不會太差哦,願你好運不斷,生活愉快!!
Natalie H..
Elegant Twin Room
Stayed in Sep 2024
Couples
28 review
4.2/5
Very Good
Posted on Oct 2, 2024
The hotel is located in Bao'an District, which is a bit far from Luohu Port by subway. It takes more than an hour and a half to get there. It's still a long way to go from Exit B of Xixiang Subway Station.
Today is the National Day, and the front desk said that the room was almost full and they couldn't upgrade us. I was a little disappointed. Hopefully it will be left to us next time.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you for your valuable opinion! We must review our shortcomings and actively correct them. Try our best to achieve your satisfaction, welcome to supervise! Thanks!
Anonymous User
Elegant Twin Room
Stayed in Aug 2024
Family
15 review
5.0/5
Outstanding
Posted on Sep 22, 2024
It's really convenient, next to the hotel is already a teahouse, the night market also has many food options, also have haircut massage, all very cheap,  booking a room on Trip.com is also relatively very discounted
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your love and recognition of Xiaosha. Xiaosha has been working hard to create a beautiful and comfortable stay experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
AngusPoon
Elegant Twin Room
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Although the hotel is 8 to 10 minutes away from the subway station, the hotel is nearby the Shenzhen Yantian Night Market, so it is very convenient. There are also mahjong and billiards for entertainment on the second floor of the hotel, and there is also a massage parlor on the fourth floor. The room price is also reasonable, so it is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Smart Room (2 beds)
Stayed in Jul 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Smart rooms can use voice to control curtains, air conditioning, etc.
The service is also very polite and attentive. The room is very comfortable, the shower water is sufficient, and the hygiene is very good. It's just that the isolation and upstairs are a bit noisy.
Original TextTranslated by Google
Response from Property: In the vast sea of people, you met us and completed a happy transaction. This is a perfect ending. I look forward to meeting you again.
Guest User
Smart Room (2 beds)
Stayed in Jun 2024
Travel with friends
5 review
4.7/5
Amazing
Posted on Aug 3, 2024
The room is quite spacious and clean and tidy. If you encounter a problem, call the front desk and a staff member will come to assist you soon. However, the pillow was a bit too soft for me. After asking the front desk, I was told that the pillow only has one softness and hardness, which is a pity.
Next to the hotel is the Fan Building, which is very convenient. After enjoying refreshments in the morning, you can go back to your room and take a rest. The Yantian Community Night Market is nearby. I tried the flower rolls, flower armor powder and braised mutton skewers, which were great.
Original TextTranslated by Google
Response from Property: We're sorry that we couldn't get your 5-point praise. We will report the pillow issue to the housekeeping department. After counting the guest feedback, we will make a proposal to the operation team. We hope to get a good result.
Guest User
Smart Room (2 beds)
Stayed in May 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on Jun 21, 2024
The hotel is conveniently located and easy to find. The hotel entrance is close to the roadside, which is very convenient. Check-in was quick and easy! I booked a twin room. The room was large and well-equipped. The only thing was that there was no refrigerator and the drinks I bought could not be stored. The bathroom is also very spacious, but when I was taking a shower, I didn't know why the lights in the bathroom turned off automatically, which shocked me. I still don't understand this. In addition, there is insufficient toilet paper in the bathroom, which is a point deduction for this hotel. If you are looking for food at night, you can go to the Yantian Night Market opposite, where there are many varieties and delicious food. All in all a good choice.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your recognition of the hotel. We are also very sorry that you did not listen carefully to the warm reminder of the lady at the front desk. All twin rooms do not have refrigerators. The details page explains the situation. If you pay attention to the lady's prompts, you will dial 0 or 8888. When you go to the front desk, there will be ice cubes. There is a refrigerator on the first floor to store it, or you can ask the waiter to bring toilet paper. Whether it is enough depends on your personal situation. The hotel can add toilet paper and disposable supplies for free. The lights in the bathroom are induction, and the induction time is 20 minutes. After the time is up, only a little movement is needed to restart the lights. This design is to avoid the trouble of turning on the lights in the dark at night.
Guest User
Smart Room (2 beds)
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 6, 2023
I originally wanted to go to Shekou to eat seafood, but I couldn't find a suitable hotel, so I went to the Yantian Street Night Market instead, so I chose the Jinsha Hotel, why not? Usually when you look for a hotel, you will look at the reviews (bad reviews). This hotel has no reviews about poor hygiene. When reading the reviews, one guest made a bad comment: (It’s so noisy, so noisy, so noisy!) And the hotel responded that this bed type is the quietest in the whole hotel, how can it be so noisy! In this sentence, I deliberately chose a twin room. Stepping into the room, I am very satisfied. It is clean, bright (lights), and not noisy. I found that the window is double-glazed, which should be good for sound insulation. Looking out from the window, it is very close to the opposite house. There is no road, so you can greet each other add! Food and beverages are so convenient, and it’s very lively and busy around 10 o’clock. The streets are full of people and cars, and the shops are still open, so you don’t have to worry about being hungry! In summary, I am very satisfied with this hotel! 😍
Original TextTranslated by Google
Response from Property: Hello! Thank you for your full score review, your support and encouragement are the biggest driving force for us to move forward. Qianhai Sands Hotel strives continuously to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Qianhai Sands Hotel looks forward to your coming again!
Ivan220
Smart Room (Double bed)
Stayed in Apr 2023
Couples
59 review
3.0/5
Posted on May 28, 2023
The hotel should be newly renovated, not dilapidated, the air conditioner is cold enough, there are sweets and snacks in the room, and you can switch electrical appliances by voice 👍🏻 There is a night market nearby so there is no fear of wild food. But there are stains on the towels, the toilet door is dirty, and the carpet is all there. The sound insulation is really bad, and the corridors are easy to respond to people walking by.
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6/10
Response from Property: Dear guest, hello, I am sorry for your unpleasant stay experience. The hotel has been redecorated from the end of 2020 to the middle of 21. We have checked the stain on the bathroom door you mentioned. It is an aluminum alloy that has oxidized and turned black. 4 We have started to replace the towels one by one since the beginning of the month. We are deeply sorry for the rust on the towels, and we have also communicated with the cleaning company to pay attention to the details. Regarding the sound insulation problem, the hotel is currently solving the problem. If you need a quiet room next time, you can contact the front desk Miss Sister, I still look forward to your coming to stay again
Guest User
Smart Room (Double bed)
Stayed in Apr 2023
Travel with friends
93 review
3.7/5
Posted on May 24, 2023
I went to the Xixiang Night Market with a few friends. The store is very close to the night market. There are many high-end late-night snack shops nearby. After checking out, my friends didn’t complain. The rooms are new. They said they would come again!
Original TextTranslated by Google
6/10
Response from Property: It is really exciting to see the simple but profound praise from the guest officers, and they also recognize our hotel so much~ to provide the most considerate and meticulous service for each guest officer, and to bring a value-for-money experience to each guest officer. Qianhai Sands Hotel is a hotel full of youth and vigor, showing the hotel's unique charm to guests with simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time!
Guest User
Elegant Double Room
Stayed in Apr 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 19, 2023
The room was booked without windows. The environment of the room is clean and tidy. There is a lot of fragrance from the lobby to the corridor. The room is equipped with a small voice assistant, which is very convenient and the service is very good. Check-in is very fast, the sound insulation is a little poor, and the next room calls You can hear the content clearly, it is very convenient to eat and shop around, and there is a snack street, overall good
Original TextTranslated by Google
Response from Property: It is really exciting to see the simple but profound praise from the guest officers, and they also recognize our hotel so much~ to provide the most considerate and meticulous service for each guest officer, and to bring a value-for-money experience to each guest officer. Qianhai Sands Hotel is a hotel full of youth and vigor, showing the hotel's unique charm to guests with simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time!