AtourHotel Xixiang Bao＇an Shenzhen Reviews
AtourHotel Xixiang Bao＇an Shenzhen
Building a, comprehensive building, qiaohongsheng cultural and creative park, Yintian Industrial Zone, Yantian community, Xixiang Street, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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AtourHotel Xixiang Bao＇an Shenzhen Guest Reviews
4.8/5
Excellent
2296 review
Verified reviewsLocation4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(2296)
Positive reviews(2270)
Reviews with photos/video(131)
Friendly front desk staff(260)
Classy environment(232)
Delicious breakfast(207)
Convenient parking(73)
Close to airport(67)
Perfect for business trips(34)
Offers pick-up/drop-offs(18)
Awesome gym(16)
Negative reviews(26)
Saudi138
Superior Double Bed Room With Smart Projection
Stayed in Jun 2024
Couples
17 review
Outstanding
Posted on Jul 1, 2024
Staff are nice and polite. The service is good and the room is clean and comfortable to stay
Response from Property: Dear Duo friends, hello: Thank you very much for taking the time to leave your review here. Duo is very happy to receive such a high evaluation from you. Duo has always been starting from the details, and Duo will definitely continue to work hard to maintain high-quality and excellent customer service standards, strive to create the most comfortable and warm stay experience for every user, and serve every one of our users with heart! Duo is looking forward to meeting you again and serving you again. I wish you a happy life and happiness every day~~~~
Guest User
Superior Double Bed Room With Smart Projection
Stayed in May 2024
Business travelers
3 review
Outstanding
Posted on May 30, 2024
Receptionist and all staff were very helpful and allowed me to leave my luggage for an extra day as I had business appointments. Highly recommended and would definitely stay again. Room was very clean and amenities were excellent. Hospitality was excellent
Response from Property: Thank you for your support and love for Atour Hotel! Although we are separated by a screen, we can still feel the warmth, just because of your support and affirmation. Continuous pursuit of excellence is our service goal, and doing things with heart and serving with affection is our purpose. When we impress you with our high-quality service, it is also the best encouragement for us. We will always be committed to creating a warm and comfortable living environment for our guests, and we look forward to your visit again.
Guest User
Elegant Double Bed Room With Smart Projection
Stayed in Aug 2024
Couples
4 review
Posted on Aug 26, 2024
Staff are friendly but Cleanliness has to be improved.
Guest User
Executive Suite
Stayed in Sep 2024
Couples
1 review
Outstanding
Posted on Sep 11, 2024
Very comfortable and clean!
Response from Property: Dear customer,Thank you so much for sharing your wonderful review of our hotel.Your affirmation is the best reward for our team's efforts.We look forward to welcoming you again and wish you a joyful life!
Amit Ramesh
Elegant Double Bed Room With Smart Projection
Stayed in Apr 2023
Business travelers
1 review
Outstanding
Posted on Apr 19, 2023
Excellent service and the whole team does everything they can to make sure your stay is good. Nicky was extremely helpful.
Response from Property: Thank you very much for your satisfaction with the hotel and recognition of Nicky's service. Wishing you a pleasant journey。
Guest User
Elegant Double Bed Room With Smart Projection
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 20, 2024
Very Good Service
Mingen
Superior Double Bed Room With Smart Projection
Stayed in Aug 2024
Travel with friends
2 review
Outstanding
Posted on Aug 30, 2024
Good ～
Guest User
Elegant Double Bed Room With Smart Projection
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on Mar 27, 2024
good good
Guest User
Elegant Double Bed Room With Smart Projection
Stayed in May 2024
Couples
9 review
Outstanding
Posted on May 4, 2024
perfect
Guest User
Elegant Double Bed Room With Smart Projection
Stayed in Nov 2023
Other
1 review
Posted on Nov 10, 2023
Good service
Guest User
Elegant Double Bed Room With Smart Projection
Stayed in Sep 2024
Business travelers
3 review
Outstanding
Posted on Sep 10, 2024
Facilities: Very complete
Sanitation: Clean
Environment: Very warm
Service: Very good, very enthusiastic❤️They also helped me take my luggage down, I am very grateful, I will come here again next time. Atour is very warm
Original TextTranslated by Google
Response from Property: The slanting rain on the eaves, the freshness of the canyon, the temperature difference between the north and the south, the anxious mood, the changing life. Everything is a test designed to train a person. Thank you for your support. We are terrified to enjoy the pleasure brought by the five-point praise, and at the same time calm down and continue to keep our original intention. Let all travelers keep this sobriety in life!
Guest User
Elegant Double Bed Room With Smart Projection
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jun 30, 2024
This is the fifth time I have stayed at this hotel. I will continue to choose Atour in the future. It is clean, hygienic and very comfortable. It has a gym.
, the breakfast is also delicious and the service is very good. Atour Hotel is a must-choice when traveling!
Original TextTranslated by Google
Response from Property: Dear Duo friends, hello: Thank you very much for taking the time to leave your review here. Duo is very happy to receive such a high evaluation from you. Duo has always been starting from the details, and Duo will definitely continue to work hard to maintain high-quality and excellent customer service standards, strive to create the most comfortable and warm stay experience for every user, and serve every one of our users with heart! Duo is looking forward to meeting you again and serving you again. I wish you a happy life and happiness every day~~~~
羅茲威爾
Elegant Double Bed Room With Smart Projection
Stayed in Jun 2024
Couples
6 review
Outstanding
Posted on Jun 10, 2024
The room is comfortable and clean, the staff has good service, the price is reasonable, and the price-performance ratio is high. Although it is not close to the subway station, there are many shops nearby, which is quite convenient. I recommend everyone to give it a try.
Original TextTranslated by Google
Response from Property: Dear Duo friends, hello: Thank you very much for taking the time to leave your review here. Duo is very happy to receive such a high evaluation from you. Duo has always been starting from the details, and Duo will definitely continue to work hard to maintain high-quality and excellent customer service standards, and strive to create the most comfortable and warm stay experience for every user, and serve every one of our users with heart! Duo is looking forward to meeting you again and serving you again. I wish you a happy life and happiness every day~~~~
Guest User
Elegant Double Bed Room With Smart Projection
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jun 8, 2024
The hotel is considerate and the waiters are attentive.
I came here just after get off work so that I could get on the plane tomorrow.
I didn't even eat anything when I first arrived. Fortunately, there was a late-night snack, and there was a gym and a laundry room. Although the hotel was small, it was fully equipped.
After breakfast tomorrow morning, the hotel will provide airport drop-off service, which is great.
The room is just like the photos, no problem.
Original TextTranslated by Google
Response from Property: Dear Duo friends, hello: Thank you very much for taking the time to leave your review here. Duo is very happy to receive such a high evaluation from you. Duo has always been starting from the details, and Duo will definitely continue to work hard to maintain high-quality and excellent customer service standards, and strive to create the most comfortable and warm stay experience for every user, and serve every one of our users with heart! Duo is looking forward to meeting you again and serving you again. I wish you a happy life and happiness every day~~~~
Anonymous User
Elegant Double Bed Room With Smart Projection
Stayed in May 2024
Other
8 review
Posted on May 30, 2024
Medium review
1. Check-in was not enthusiastic. There were no tissues in the lobby. The tissues were inside the front desk. When I asked for tissues, they pointed them out and told me to get them myself. I didn’t quite understand🥲🥲
2. There were two men sleeping on the sofa in the lobby. I got down several times and still looked at them. It was a bit scary
3. I was given a membership card without my consent. I asked why there was a verification code. The front desk replied that I also needed to leave a phone number for check-in and gave me a discount. I asked about the discount price, but it was not as cost-effective as the one booked by Ctrip😂
4. When I booked, I noted that I wanted a quiet room. The front desk also asked me what requirements I had for the room, but still arranged a room by the road for me. It was really noisy😅😅 Help
5. There were no bathrobes and hand towels in the room
6. The network was not easy to connect. I tried at least five times to connect. I don’t know if others have this problem😓😓
7. The sink was not easy to use. Washing teeth would splash on my body
Original TextTranslated by Google
