Vienna Hotel (Shenzhen Luohuo Aiguo Road)

Vienna Hotel (Shenzhen Luohuo Aiguo Road) Reviews

Vienna Hotel (Shenzhen Luohuo Aiguo Road)

No. 3023 Aiguo Road, Luohu District, Shenzhen, Guangdong, 512080, ChinaView Hotel Details
Vienna Hotel (Shenzhen Luohuo Aiguo Road)
Vienna Hotel (Shenzhen Luohuo Aiguo Road)Vienna Hotel (Shenzhen Luohuo Aiguo Road)Vienna Hotel (Shenzhen Luohuo Aiguo Road)
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Vienna Hotel (Shenzhen Luohuo Aiguo Road) Guest Reviews

4.8/5
Excellent
777 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(777)
Positive reviews(764)
Reviews with photos/video(140)
Classy environment(78)
Friendly front desk staff(56)
Delicious breakfast(51)
Easy to get around(31)
Stayed multiple times(10)
Awesome gym(8)
Perfect for business trips(6)
Delicious buffet(6)
Negative reviews(13)
Guest User
2-bed Room With City View
Stayed in Jun 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 1, 2024
Nice & pleasant
Anonymous User
Stayed in Nov 2022
Business travelers
4 review
1.7/5
Posted on Nov 23, 2022
Hotel don’t provide fridge or iron and very bad smoke smell in the room maybe because smoking permitted the pillow was too hard and the soft one was too soft, wifi very slow, lobby under construction, have stayed many times in different Vienna brands all were really good but unfortunately this one was not after 3 days changed hotel
Kyle Richard
Stayed in Sep 2021
Business travelers
11 review
3.0/5
Posted on Oct 1, 2021
This is another old tired Vienna hotel !
SZwanzi
2-bed Room With Mountain View
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The environment is quiet and comfortable, and the service is very attentive. Like it👍👍👍 I experienced accompanying my child in the college entrance examination in this room. It was an unforgettable memory. Thank you to every staff member of the hotel. Thank you!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online service manager "Xiaowei". Thank you for taking the time to write a sincere review of Vienna Hotel (Shenzhen Luohu Port Aiguo Road Branch). Thank you very much for your affirmation of our service staff and room environment. I wish your child good luck in the college entrance examination~ Your satisfaction is our unremitting goal! Our hotel has an excellent geographical location, located in the Shuibei business district, with large shopping malls such as Xihui City and IBC nearby; the hotel has been fully upgraded to Vienna 5.0 version, with fully intelligently controlled rooms, equipped with laundry rooms, gyms, conference rooms, breakfast buffets, etc. , there are health care centers, chess and card rooms and other entertainment venues downstairs. We now provide zero-waiting check-in, storage, taxi call and morning service for free. We hope to provide you with the best check-in experience. Thank you again for your love for Vienna Hotel (Shenzhen Luohu Port Aiguo Road Branch). Xiaowei hopes that you will come home often to check whether I am slacking off!
Hoi Man
Pure Twin Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The room was spacious and comfortable, and we were given souvenirs and various snacks. The breakfast variety is sufficient, but it would be better if more meat could be provided. 
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6/12
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation of all aspects of our hotel. We have reported the problem of insufficient breakfast variety to the catering department, and will actively improve this problem. I hope to give you a satisfactory stay experience again. Vienna Aiguo Hotel is a ten-minute walk from Donghu Park and a five-minute walk from Xihui City. There are all kinds of food, drink and entertainment around. You are very welcome to choose our hotel again whether it is a business trip or a trip! If you have other needs when you check in again, please contact us in advance. We will do our best to provide you with the best quality room for you to rest! Sincerely look forward to your visit again! I wish you a smooth life~
Guest User
Queen Room With City View
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The hotel has a good environment, with high floors and a view of the East Lake Reservoir. The room is hygienic and clean. The lady is friendly and takes the initiative to change towels. The facilities and equipment are new and voice-intelligent. The breakfast is rich and the food is of high quality.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online service manager "Xiaowei". Thank you for taking the time to write a sincere review of Vienna Hotel (Shenzhen Luohu Port Aiguo Road Branch). Thank you very much for your affirmation of our service staff and room environment. Your satisfaction is our unremitting goal! Our hotel has an excellent geographical location, located in the Shuibei business district, with large shopping malls such as Xihui City and IBC nearby; the hotel has been fully upgraded to Vienna 5.0 version, with fully intelligently controlled rooms, equipped with laundry rooms, gyms, conference rooms, breakfast buffets, etc. , there are health care centers, chess and card rooms and other entertainment venues downstairs. We now provide zero-waiting check-in, storage, taxi call and morning service for free. We hope to provide you with the best check-in experience. Thank you again for your love for Vienna Hotel (Shenzhen Luohu Port Aiguo Road Branch). Xiaowei hopes that you will come home often to check if I am slacking off!
Changjiemao11
Queen Room With City View
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 6, 2024
The hotel is newly renovated, the environment is very good, the room size is quite large, and it is very close to the Xihui City Shopping Center. There was a small problem on the first day, and the hotel staff solved it quickly. The service attitude is very good, we all like it. The Chenyu lemon black tea provided by the hotel, looking forward to staying again😆🥰
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to give your sincere review of Vienna Hotel Shenzhen Luohu Port Patriotic Branch. Thank you for your affirmation of my work. The hotel has been newly upgraded to Vienna version 5.0. The room area is 30-32m2, equipped with Big Health brand mattresses, Big Health sleeping pillows, and high-woven pure cotton bedding. I hope to provide you with the best quality. sleep experience. If you have any questions, you can call the front desk to help you in time. Thank you for your support and we look forward to meeting you next time! I wish you success in your work and a happy life~
Anonymous User
Queen Room With City View
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 22, 2024
The environment is very good, opposite to East Lake Park, the front desk service is enthusiastic and proactively helps with luggage. The hotel is newly renovated, with new facilities and equipment, as well as a laundry room and a gym. The room is clean and tidy.
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am your online service manager "Xiaowei". Thank you for taking the time to write a sincere review of Vienna Hotel (Shenzhen Luohu Port Aiguo Road Branch). Thank you very much for your affirmation of our breakfast work and the room. Your satisfaction is our unremitting goal! Our hotel has an excellent geographical location, located in the Shuibei business district, with large shopping malls such as Xihui City and IBC nearby; the hotel has been fully upgraded to Vienna 5.0 version, with fully intelligently controlled rooms, equipped with laundry rooms, gyms, conference rooms, breakfast buffets, etc. , there is also a health center, chess and card room and other entertainment venues downstairs. We now provide zero-wait check-in, storage, taxi call and morning service for free. We hope to provide you with the best check-in experience. Thank you again for your love for Vienna Hotel (Shenzhen Luohu Port Aiguo Road Branch). Xiaowei hopes that you will come home often to check if I am slacking off!
Guest User
Queen Room With City View
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The location of the hotel is very convenient, just on Aiguo Road, with an independent parking lot at the door. It is a single-story building with great scenery, new room facilities and equipment, good front desk service, and free help in printing materials. It is a very good experience and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation of all aspects of our hotel. We hope to give you a satisfactory stay experience again. Vienna Aiguo Hotel is a ten-minute walk from Donghu Park and a five-minute walk from Xihui City. There are all kinds of food, drink and entertainment around. You are very welcome to choose our hotel again whether it is a business trip or a trip! If you have other needs when you check in again, please contact us in advance. We will do our best to provide you with the best quality room for you to rest! Sincerely look forward to your visit again! I wish you a smooth life~
Guest User
Queen Room With City View
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The room is large, clean and tidy. The hotel is equipped with a gym and a laundry room, where you can sit and read while doing laundry. There is also a book bar in the lobby, where you can meet friends and discuss business. In short, I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation of all aspects of our hotel. You hope to give you a satisfactory stay experience again. Vienna Aiguo Hotel is a ten-minute walk from Donghu Park and a five-minute walk from Xihui City. There are all kinds of food, drink and entertainment around. You are very welcome to choose our hotel again whether it is a business trip or a trip! If you have other needs when you check in again, please contact us in advance. We will do our best to provide you with the best quality room for you to rest! Sincerely look forward to your visit again! I wish you a smooth life~
Guest User
Queen Room With City View
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 11, 2024
The room is really amazing, a hotel with super high cost performance. I stayed in this hotel with my friends when we came to Shenzhen!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for taking the time to give a sincere review of Vienna Hotel Shenzhen Luohu Port Aiguo Road. Thank you for your affirmation of our hotel's accommodation environment. We will definitely continue to work hard and hope to provide you with the best accommodation experience! We provide free check-in, zero waiting, check-out, zero stay, storage, taxi and morning call services. The hotel has been upgraded to version 5.0, with a gym and laundry room upstairs, and a health center, chess and card room and other entertainment venues downstairs. You can also rent bicycles to visit the surrounding areas. Donghu Park and Dongmen Old Street are all good choices. Thank you again for your love for Vienna Hotel Shenzhen Luohu Port Aiguo Road, and look forward to seeing you again!
Guest User
2-bed Room With Lake View
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The front desk service is very enthusiastic. My friends came to stay with us temporarily. The front desk helped us change the room. It was very flexible and worth a thumbs up! The hotel room is very clean and I feel relieved to stay here! I was surprised that they gave us souvenirs, including a lot of small cookies and candies. It feels very thoughtful. The facilities and equipment are relatively new and worth staying here! Thumbs up, thumbs up, thumbs up
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am your online service butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel (Shenzhen Luohu Port Aiguo Road). Thank you very much for your affirmation of our service work, your satisfaction is the goal of our unremitting efforts! Our hotel is in an excellent location, located in Shuibei Business District, near large shopping malls such as Xihui City and IBC; the hotel has now fully upgraded to Vienna 5.0 version, with full intelligent control of the room, equipped with laundry, gym, conference room, self-service breakfast restaurant, etc. There are also health clubs, chess and card rooms and other entertainment venues downstairs. We now provide free check-in, zero waiting, storage, taxi call and early call services, hoping to provide you with the best stay experience. Thank you again for your love for Vienna Hotel (Shenzhen Luohu Port Aiguo Road), Xiao Wei looks forward to you coming home often to check if I am slacking off!
Guest User
2-bed Room With Mountain View
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 3, 2024
Coming to Shenzhen from Hong Kong Luohu Port, I chose a nearby brand hotel, which was really good. The attitude of all the service staff was very good. I will stay there again
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am your online service butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel (Shenzhen Luohu Port Aiguo Road). Thank you very much for your affirmation of our service work, your satisfaction is the goal of our unremitting efforts! Our hotel is in an excellent location, located in Shuibei Business District, near large shopping malls such as Xihui City and IBC; the hotel has now fully upgraded to Vienna 5.0 version, with full intelligent control of the room, equipped with laundry, gym, conference room, self-service breakfast restaurant, etc. There are also health clubs, chess and card rooms and other entertainment venues downstairs. We now provide free check-in, zero waiting, storage, taxi call and early call services, hoping to provide you with the best stay experience. Thank you again for your love for Vienna Hotel (Shenzhen Luohu Port Aiguo Road), Xiao Wei looks forward to you coming home often to check if I am slacking off!
Guest User
Queen Room With City View
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 2, 2024
I haven't been to Shenzhen for a long time. I chose this hotel. It's different from other hotels in Vienna. The decoration is new and the room is big. There are many varieties of breakfast, and most of them are my favorites. I came in a hurry at that time. Fortunately, the hotel has free facial cleanser and makeup remover [tears burst into laughter] I decided to stay here! I will stay here this May Day!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to give a sincere review of Vienna Hotel Shenzhen Luohu Port Aiguo Road Branch. Thank you for your affirmation of our work and your support for the hotel. We now provide free check-in, zero waiting, check-out, zero stay, storage, taxi and early call services, hoping to provide you with the best stay experience. The hotel has been upgraded to version 5.0. It currently has a gym and laundry room upstairs, and a health center, chess and card room and other entertainment venues downstairs. You can also rent bicycles to visit the surrounding areas. Donghu Park and Dongmen Old Street are all good choices. Thank you again for your love for Vienna Hotel Shenzhen Luohu Port Aiguo Road Branch. We pay great attention to your feedback and look forward to seeing you again!
Anonymous User
Queen Room With City View
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The breakfast variety is very rich, and there is even Guangdong rice noodle rolls, which is very good. The room is clean and sanitary. The newly renovated room has a good experience. The staff has a good service attitude and is very enthusiastic. They also called me in advance to inquire about the check-in requirements and gave me sugar water and snacks for free. The experience is very good!
Original TextTranslated by Google
Response from Property: Dear guests, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel (Shenzhen Luohu Port Aiguo Road). Thank you very much for your affirmation of our services, equipment and facilities, and catering work. Your satisfaction is the goal of our unremitting efforts! Our hotel is in an excellent location, located in Shuibei Business District, with large shopping malls such as Xihui City and IBC nearby; the hotel has now fully upgraded to Vienna 5.0 version, with full intelligent control of the rooms, equipped with laundry rooms, gyms, conference rooms, self-service breakfast restaurants, etc. There are also health clubs, chess and card rooms and other entertainment venues downstairs. We now provide free check-in, zero waiting, storage, taxi calling and early morning services, hoping to provide you with the best stay experience. Thank you again for your love for Vienna Hotel (Shenzhen Luohu Port Aiguo Road), Xiao Wei looks forward to you coming home often to check if I am slacking off!