Tianjian Huali Hotel (Shenzhen North Railway Station) Guest Reviews
4.5/5
Good
1043 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1043)
Positive reviews(1014)
Reviews with photos/video(102)
Friendly front desk staff(262)
Convenient parking(92)
Delicious breakfast(50)
Would stay again(49)
Close to metro(47)
Amazing natural light(25)
Good lighting(15)
Highly recommended(12)
Negative reviews(29)
Dharmendra Jadon
Superior Queen Room
Stayed in Dec 2023
Couples
7 review
1.5/5
Posted on Dec 24, 2023
This hotel is not recommended for non-Chinese travellers. Despite presenting our passports, they insisted on seeing other identity documents and inquired about our local contacts in China. Furthermore, they probed into the purpose of our visit and scrutinized our travel tickets as well as itinerary. These extensive follow-up questions were incredibly time-consuming, which is certainly not what you want when checking in at a hotel. 🏨🌏
Response from Property: Dear guests, in response to your request, when checking in foreign travelers, you need to ask for local contact information and check travel tickets and itineraries. This is to ensure the identity and travel purpose of the travelers, and it is also the reception process for foreign travelers formulated by the local public security authorities. Asking for local contacts is to ensure that the local contact information of travelers is transparent. This helps to contact local contacts in emergencies, or to notify local contacts in time when travelers fail to return to the hotel on time. Thank you for your support and tolerance for our hotel. We will work harder to improve facilities and service standards to bring you better services.
Phoenix
Superior Queen Room
Stayed in Jan 2024
Family
25 review
4.7/5
Amazing
Posted on Feb 25, 2024
The hotel is nearby the subway station and good restaurant.
Response from Property: Dear guest, Hello! Thank you very much for choosing Tianjian Huali Hotel and for your attention and recognition. Your support and encouragement are the driving force for our continuous progress. We hope that our sunny and warm service will bring you the supreme service experience. Hope to see you next time!
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The service attitude of Xiao He, Xiao Hu and Xiao Zhuang at the front desk is very good. The hotel is in a good location and has good lighting.
Original TextTranslated by Google
Response from Property: Dear guests, hello, good location. We are glad that you give a good review of the location of our hotel. Our hotel is located at No. 26 Minle Road, with very convenient transportation, which can meet all your travel needs. We thank you for your feedback and hope that you can continue to enjoy the convenient service of our hotel.
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 14, 2024
I stayed here 6 years ago and always liked it. 6 years later, the service and environment are still as good as before. I also like to recommend friends to stay here. Shenzhen is my best choice!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Business Queen Room
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Mar 30, 2024
Although the hotel looks a bit old from the outside, it feels like it has been renovated inside. From the underground lobby to the rooms, there are signs of renovation.
There are many accommodation hotels in Shenzhen, but it can make people feel spacious and comfortable, and the price is reasonable. This one can be said to be great value for money.
Although the hotel is a bit old, it still feels like a 5-star hotel when it opened. Especially the size of the rooms and equipment, they are all available and can meet your needs in all aspects. There is plenty of hot water for showering, the air-conditioning temperature is moderate, the room is clean and bright, and the customer service staff at the front desk are smiling and friendly.
It takes about seven to eight minutes to walk from the Baishilong subway to the hotel, which is reasonable, and the Coco City shopping mall is also nearby.
As the saying goes, department stores cater to hundreds of customers, and this hotel definitely has its selling points!
Original TextTranslated by Google
Response from Property: It is really exciting to see the guests' careful and profound praise, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring every guest a super value experience. Tianjian Huali Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The satisfaction of the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
DanielLiu
Superior Queen Room
Stayed in Mar 2024
Business travelers
16 review
4.2/5
Very Good
Posted on Mar 3, 2024
It is close to the high-speed rail station and the lobby is very grand. It happens to be cold these days, so it is a pity that there is no heating.
Original TextTranslated by Google
Response from Property: Dear friend: Hello! Thank you for choosing Tianjian Huali Hotel. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!
YangzhoujiuguaiHan
Superior Queen Room
Stayed in Feb 2024
Solo travelers
92 review
4.0/5
Very Good
Posted on Feb 22, 2024
The hotel is ok, but the fragrance is too strong. In addition, the breakfast has too few varieties, which is not very suitable for the hotel. The location is also good, close to the subway entrance, but it gives people the impression that it is a bit old.
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you for choosing Tianjian Huali Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Full marks for humanistic care, great experience!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Business 2-bed Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 31, 2024
The service provided by Xiao Liu and Xiao Zhuang at the front desk was very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The service of this hotel is very thoughtful, the room is clean and tidy, the facilities are complete, and the bedding is comfortable, making people feel very warm and comfortable.
Original TextTranslated by Google
Response from Property: I am so excited to see the simple and profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Tianjian Huali Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
Anonymous User
Superior Queen Room
Stayed in Dec 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Although the hotel is a bit old, the room is big and the bed is super comfortable, not worse than Marriott and Hilton. The sound insulation is also very good. It is only a few minutes away from Baishilong on Line 4. I will consider it next time I come here!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Anonymous User
Superior Queen Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 16, 2023
This hotel is really excellent, the room is spacious and bright, the bed is very comfortable, I can get a good rest. The hotel staff is also very friendly and professional.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Business Queen Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The hotel is very conveniently located, surrounded by various restaurants, shopping centers and attractions, making it very suitable for travel and business trips.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and serving attentively, so that you can feel the warmth of home when staying at Tianjian. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Deluxe Queen Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 3, 2023
This hotel is really excellent, the room is spacious and bright, the bed is very comfortable, I was able to get a good rest.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
ruiruikele
Deluxe Queen Room
Stayed in May 2024
Other
11 review
4.0/5
Very Good
Posted on May 2, 2024
The front desk was very considerate. When they saw that I hadn't arrived at 10:30, they called me. Fortunately, they called me and said I had taken the wrong road. When I arrived, they upgraded me to a suite for free. The bedding was quite comfortable and I slept soundly. The facilities were a little old.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!