CM+ Serviced Apartment Shenzhen Hillside Reviews

Great place for a family! The room is spacious and well maintained. It’s a serviced apartment so the room comes with pots, pans, cutlery, and all that you need including the washing machine. We stayed here for 4 nights in room 5203 after returning our apartment as we are relocating elsewhere, and the staff made sure we’re taken care of. I can’t praise the service team enough, from the front desk to the restaurant, as well as the cleaning team. They are excellent and very accommodating. What a great value for money for the service and comfort you receive.

firstly the room i lived was really makes comfortable, it this located in the mid-levels, And the receptionists : Tina and Arina was really nice services, it worth to come again!

Although we are very familiar with the Ascott, I was a super happy to have earned an upgrade! The two bedroom, two bath was everything. Private, clean, quiet, well stocked with kitchen supplies, dishwasher, living/dining room, desk, wash/dry with a koi pond view off the balcony. I can't wait to host my family there.

The location was ideal, in that it was not far from major activities new SeaWorld. Amenities at the apartment was very good and appropriate. Cleaniliness inside bedside lamps were a little dirty, but otherwise the apartment was clean.

The staff at this property are all great! They all go above and beyond to make your stay comfortable.”

Everything about this hotel is wonderful! The service provided-from Tina and Wilson at the front desk, to the cleaners and bellman, to the restaurant-is top notch. Each time I visit the food at the buffet is getting better and better, and it was already excellent! The dinner and breakfast buffets are incredible, with something to satisfy every taste. The apartment (with my upgrade!) has everything one needs to have a relaxing, clean, lovely stay, and the proximity to all the Sea World attractions is fantastic. This is definitely my upscale hotel of choice, and when I have business in Shenzhen it is in my top two places to stay. Simply the best!

Wow, this hotel is so cool. It has a beautiful reception area and it has a gym restaurant and a pool. The hotel rooms are nice and spacious. I wouldn't even call it a hotel. Because its more like serviced apartments rather than a hotel. It is a little expensive price wise but the stay was worth every penny. I am definitely coming back to stay there again

The service at these serviced apartments was phenomenal. We came with our 7 week old baby and the staff came and set up a lovely crib for her to sleep in. The apartment itself was really lovely and clean, and the location is perfect right by Sea World.

Good place to be away from the hustle and bustle of Shenzhen. Very convenient if traveling by ferry to/from Macau, HK, Zhuhai, etc.

Great service from Jany. I have lived here basically everytime I visit Shenzhen. And Jany has always been amazing and represents the Ascott brand very well. Jany has amazing custom service ! And all other staffs there !

Very nice hotel with small drawbacks like the dining hall hours and the confusion between two available lobby entrances. Walking distance from Sea World and the beautiful bath tub and quiet, comfy accommodations are the best.

Really good service and great ambience. Clean as well!

I recently had a delightful stay at this hotel and found it to be an excellent choice for families. The staff went above and beyond to make us feel welcome and accommodated all our needs with a friendly and helpful attitude. The accommodations were not only comfortable but also family-friendly, providing a cozy and safe environment. Moreover, the hotel's location added to the overall positive experience. Situated in a convenient and accessible area, it made exploring the surrounding attractions hassle-free. I highly recommend this hotel for families seeking a combination of good service, accommodating staff, and a prime location for their stay.

Jany Yi was very professional. She help me out with a perfect customer service.