Hanting Hotel (Shenzhen Nanshan Avenue) Reviews
Hanting Hotel (Shenzhen Nanshan Avenue)
1st floor, Yuehuayuan, Nanshan Avenue, Nanshan Street, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Hanting Hotel (Shenzhen Nanshan Avenue) Guest Reviews
4.5/5
Good
539 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(539)
Positive reviews(509)
Reviews with photos/video(54)
Easy to get around(76)
Awesome rooms(67)
Convenient location(58)
Close to metro(56)
Friendly front desk staff(38)
Classy environment(25)
Small room size(14)
Delicious breakfast(12)
Negative reviews(30)
Natalia007
Superior Double Room
Stayed in Oct 2024
Solo travelers
9 review
Outstanding
Posted on Oct 18, 2024
Noce clean and very near metro station. If you book delivery food from outside, hotel robot will delivwrty to your room, that courier not will diaturb you.
Response from Property: 感謝您的好評，期待與您的下次相遇！
唯諾娜
Queen Room
Stayed in Apr 2024
Solo travelers
7 review
Very Good
Posted on Apr 17, 2024
Good location, near to Nanshan metro station, will definately return for next trip to Shenzhen
Response from Property: Dear guest, thank you very much for asking us questions during your busy schedule. We are very happy about your experience during your stay. Welcome to book this hotel again and wish you a happy life.
Wilsonnn
Double Room A
Stayed in Nov 2023
Couples
59 review
Very Good
Posted on Nov 29, 2023
Nice location,good service
Near the Hong Kong to China port.
Response from Property: Thank you very much for your affirmation. With your support, we are more motivated. I wish you a happy life!
Guest User
Business Queen Room
Stayed in Oct 2024
Travel with friends
3 review
Posted on Oct 6, 2024
I only talked about the room I stayed in. I don’t know anything else. First of all, there was a sound that sounded a bit like a washing machine. I asked the front desk and they said it was not a laundry room next to it. Later, when I walked out, I found that there was one in the corridor. I didn’t know what kind of machine it was. I have a poor hearing. Okay, the constant low noise will make you feel uncomfortable. The second thing that is unacceptable is that one of the two bottles of water in the room was opened and I took a sip. Fortunately, my friend asked me about it, otherwise I would have drank it directly. .. I didn’t even give a basic apology to the front desk when I checked out.
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Response from Property: Dear guest, we are very sorry for bringing you such an experience. We will promptly implement and make adjustments based on your feedback. Thank you again for choosing to stay at Hanting. Hope to see you next time.
nowmind
Queen Room
Stayed in Sep 2024
Business travelers
31 review
Very Good
Posted on Oct 10, 2024
This hotel is good value for money and has a good location. I think it is a very suitable hotel for business trips. However, there are rooms without windows, so be careful when making a reservation~^^
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation. With your support, we are more motivated. I wish you a happy life!
Guest User
Queen Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 3, 2024
Environment: Very close to the subway, convenient for travel, the room is small, suitable for single person.
Service: The front desk guy has a good attitude, the robot delivers food quickly
Original TextTranslated by Google
Response from Property: Your good comments are the most precious gift to our hotel team. We look forward to providing you with quality service again.
Guest User
Business Queen Room
Stayed in Apr 2024
Business travelers
4 review
Posted on Apr 18, 2024
The room is very small, totally different from what I booked in the pictures. There is no place to put the used towels, so I can only put them next to the sink. I feel that the room is definitely not 20 square meters as marked. The bed is right when the door is opened, and you need to lean sideways to pass through the aisle. I didn't tell you where to have breakfast when I checked in.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for asking us questions during your busy schedule. We are very happy about your experience during your stay. Welcome to book this hotel again and wish you a happy life.
Anonymous User
Queen Room
Stayed in Apr 2024
Other
1 review
Posted on Apr 24, 2024
Can Southeast Asians apply for front desk jobs in Shenzhen now? It was really hard to communicate with the Chinese front desk the next day, and it was much easier to communicate with them. The elevator was broken, there were geckos in the room, the front desk was too bad, the hardware was new, close to the subway, and that was it. The staff was too uneven, and it seemed that the staff training was just a formality for the opening of the new store. The front desk must have been hired as an exception by the CEO who saved Huazhu.
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Response from Property: Thank you very much for your evaluation. We are very sorry for the unpleasant experience you had during your stay. We will actively adopt and communicate with you regarding your suggestions. We hope to give you a different experience next time. Wish you a happy life!
Yiyebaofu
Business Queen Room
Stayed in Apr 2024
Business travelers
78 review
Outstanding
Posted on Apr 13, 2024
Convenient transportation, very close to the subway, only a few minutes walk away. Breakfast is provided in the morning. The restaurant is not big, but the food is diverse. The room is very clean and basically satisfactory.
Original TextTranslated by Google
Response from Property: Your praise is sweeter than honey. Your happy stay is our greatest reward. If you enjoy your stay, please recommend it to people around you who need it.
Rey_Bryant
Queen Room
Stayed in Apr 2024
Couples
8 review
Posted on Apr 7, 2024
The elevator was broken when we checked out on the last day, so we had to walk up the stairs with our suitcases. We were on vacation, so breakfast was a bit unavailable. If we didn't open the window in the room for a day, there would be some odor. The air conditioner was quite good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for asking us questions during your busy schedule. We are very happy about your experience during your stay. Welcome to book this hotel again and wish you a happy life.
Guest User
Queen Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on May 1, 2024
The front desk service was very good, the room was nice and quiet.
Original TextTranslated by Google
Response from Property: Thank you for your appreciation of our front desk. We will continue to improve so that you can choose our hotel in the future. We look forward to serving you next time.
Guest User
Queen Room
Stayed in May 2024
Other
2 review
Outstanding
Posted on May 7, 2024
Hanting Hotel is really good, very clean and has no odor!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your favorable comments on our hotel. We will continue to work hard to live up to your praise.
Anonymous User
Superior Double Room
Stayed in Feb 2024
Family
1 review
Posted on Feb 14, 2024
The room is not big, but the hygiene and environment are good. Breakfast is KFC (soy milk or coffee + small burger).
However, the service of the waiter needs to be improved. On the first night, I called the waiter and asked if there was a microwave and whether milk was sold downstairs. The waiter said that there was no such thing. However, the next morning the waiter told other customers that there was a microwave and heated food for them. The costa menu at the service desk also says that there is milk...
I hope that individual waiters can provide customers with services that are more in line with objective facts.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Queen Room
Stayed in Aug 2024
Solo travelers
1 review
Posted on Aug 11, 2024
The experience was very bad, there was no soundproofing, there were all kinds of noises at night, I don’t know which room kept music and singing in the middle of the night, which seriously disturbed the residents until two or three in the middle of the night.
Original TextTranslated by Google
Response from Property: Dear guests, hello. We are very sorry to hear that you have experienced a problem with soundproofing in our hotel. We are deeply sorry for this. Thank you for notifying us of this issue. We will take appropriate measures as soon as possible to improve the sound insulation of the room to provide a more comfortable and quiet stay for all guests. We are deeply sorry about the noise issue at midnight last night. We will investigate immediately and take steps to ensure this does not happen again. Please rest assured that we will do everything possible to prevent this from happening again and to ensure your comfort and peace of mind. Thank you again for your feedback and understanding, and if you have any other questions or needs, please feel free to contact us. I wish you a pleasant stay at the hotel.
Guest User
Double Room A
Stayed in Dec 2023
Solo travelers
3 review
Outstanding
Posted on Dec 2, 2023
The room is very cleverly designed, with lots of sockets, a desk, a small sofa, a shoe bench, and a dressing mirror. The accommodation experience is very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation. With your support, we are more motivated. Wish you a happy life!