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Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(391)
Positive reviews(376)
Reviews with photos/video(98)
Easy to get around(49)
Large rooms(37)
Classy environment(34)
Good audiovisual experience(21)
Friendly front desk staff(21)
Close to airport(15)
Poor Internet(6)
Perfect for business trips(4)
Negative reviews(15)
Adil
City-View Twin Room With 110-Inch Cinema Screen
Stayed in Apr 2024
Business travelers
3 review
2.0/5
Posted on May 10, 2024
This hotel needs Cleaning Service for everything. Rooms were dirty and smells of smoking everywhere. Toilet was smelling so bad it has strange smell. We changed the room 2 times. all rooms were dirty. Even if they upgraded us.
Stuff were very helpful and kind. they are trying to help us as much as they can. I don’t recommend you to stay in this hotel because it’s really dirty.
Wong
Exquisite Two-Bedroom Suite With 110-Inch Cinema Screen
Stayed in Mar 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 2, 2024
A nice hotel with big projector. Kids love the projector so much. Room is big enough for eating and playing inside.
Response from Property: Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay and that our team made a positive impression. We strive to provide exceptional service to all our guests, and your feedback is greatly appreciated.We hope to welcome you back to our hotel in the near future.
Anonymous User
City-View Double Bed Room With 110-Inch Cinema Screen
Stayed in Nov 2023
Solo travelers
21 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Floor carpet should be vacuum quite normal so much hairs of look closely. Other than that its very good, for me. Safe to travel since only able to access those floors with room card. this is my second stay.
Wing chung
Trendy Artsy Room With Tub
Stayed in Aug 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Aug 15, 2024
Good place. Good price.
Puxiaohua
City-View Twin Room With 110-Inch Cinema Screen
Stayed in May 2023
Business travelers
57 review
5.0/5
Outstanding
Posted on May 19, 2023
Very extremely comfortable bed and shower, beautiful project screen. Option of KFC on same building of Hotel. Convenient subway station near hotel.
Guest User
City-View Double Bed Room With 110-Inch Cinema Screen
Stayed in Sep 2021
Family
2 review
5.0/5
Outstanding
Posted on Dec 4, 2021
Nice thanks
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to retain your enthusiasm and strive to make every guest enjoy a home-like stay. We eagerly look forward to your visit again! I wish you all the best
Guest User
Trendy Artsy Room With Tub
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on May 15, 2024
The room was very large and very comfortable. In the room with a bathtub, children can watch the large projection while taking a bath, which is very relaxing. And the location is convenient. I will come again next time.
Original TextTranslated by Google
Guest User
City-View Twin Room With 110-Inch Cinema Screen
Stayed in Mar 2024
Family
11 review
4.5/5
Great
Posted on Apr 12, 2024
Things worth appreciating: The facilities are good, the decoration is novel, the 110-inch giant projection screen is particularly pleasing to the eye, and there are many choices of movies. The room was clean, the bed, smart toilet and shower facilities were all satisfactory. The location is very good, close to Bihaiwan Metro Station, and the next stop is the Airport Metro Station. The transportation is very convenient, especially for guests who want to go to the airport.
Situation that needs improvement: I booked a 4-person room with two double beds, but the hotel only provided toothbrushes, slippers, towels, bath towels, pajamas, etc. for 2 people. It is neither reasonable nor considerate! In addition, the sound insulation of the room still needs to be improved.
All in all, the personality ratio is good. If the above deficiencies can be improved, I will consider coming back next time I go to the airport.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Alibaba and taking the time to leave a review! Regarding the number of disposable toiletries in the twin room, we put them based on the minimum occupancy of 2 people. This is to avoid the abuse and waste of disposable items. 4 people is the maximum number of people in the room. If you need to add disposable items, we will definitely Put in more. If you have any questions during your stay, you can report them to the hotel staff. We will do our best to actively deal with your questions. Ali wishes you success in your work and happiness every day!
Anonymous User
City-View Double Bed Room With 110-Inch Cinema Screen
Stayed in Mar 2024
Family
13 review
4.0/5
Very Good
Posted on Mar 24, 2024
The room is spacious and the bed is very comfortable. There are many late-night snack stalls downstairs, so you won’t have any trouble eating.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am really excited to see your simple yet profound praise. Sanshili International Apartment is a young and vibrant hotel. It shows its unique charm to guests with its simple style and warm and considerate service. Your encouragement is the greatest support for the hotel. We will serve every family member with our heart and look forward to meeting you next time. I wish you a smooth work and a good mood every day.
Xiaocaoyehuiyouyuanwang
City Courtyard Artsy Room With Tub
Stayed in Feb 2024
Couples
2 review
1.2/5
Posted on Feb 27, 2024
Hygiene is not good. There is a condom bag left by the previous guest next to the bathtub. The bathtub equipment will continue to leak regardless of whether it is pressed or not. The smart toilet cannot be dried in a new room. The safety factor of the terrace garden is very low. The railing is very short. It is easy to turn over. Next room
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we are deeply sorry for bringing you an unpleasant stay experience. In response to the hygiene issues you reported, we will strengthen guest room cleaning. Regarding the leakage problem of bathtub equipment, the bathtub will not leak. If the bathtub cannot store water, it is because the drain switch is not tightened in place when you use it. Regarding the drying problem of smart toilets, we tested the bathroom toilet and found that the drying function can be used normally. You only need to sit on the toilet and press the corresponding function on the remote control. If you encounter any problems during your stay, you can call the front desk, and the front desk will try its best to help you solve it. Finally, I wish you a happy life and all the best.
Guest User
City-View Twin Room With 110-Inch Cinema Screen
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is very big, and watching movies on the large screen is great! There is a smart toilet and a big bed. It is comfortable to live in. It is about a 3-5 minute walk from the subway station. There are a lot of food, convenience stores and KFC downstairs, which is very convenient. It's just one stop away from the airport, which is great!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Sansanli International Apartments are designed with large rooms ranging from 49 square meters to 99 square meters, with super five-star decoration giant screen cinemas, smart toilets, refrigerators, drum washing machines and large balconies, 24-hour front desk, and two-story underground garage. Next to Bihaiwan Subway Station on Line 11, it is 1 stop directly to Shenzhen International Airport and 5 stops directly to Shenzhen International Convention and Exhibition Center Subway Link Line Tangwei Station. Welcome to visit again!
Guest User
Exquisite Two-Bedroom Suite With 110-Inch Cinema Screen
Stayed in Feb 2024
Family
5 review
4.5/5
Great
Posted on Feb 14, 2024
The family went there to play, and everyone was amazed when they entered the room. It looked very good 👍🏻. The best thing was the projection, which was great for watching movies. Basically, there were all kinds of movies. Other aspects were good, the location was convenient, and the facilities were new and clean.
The only thing to be picky about was that the water heater was not powerful. There were 4 of us living there, and when the 4th person went to take a shower, there was no hot water 😅
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest enjoy a home-like stay. We look forward to your visit again! I wish you all the best.
Anonymous User
City-View Double Bed Room With 110-Inch Cinema Screen
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Very satisfied, the customer service staff is very good, the room is big enough, bright enough, clean and hygienic, and the bathroom is fully equipped. If any friends want to stay here, I will definitely recommend it to you.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest enjoy a home-like stay. We look forward to your visit again! I wish you all the best.
Guest User
City-View Twin Room With 110-Inch Cinema Screen
Stayed in Dec 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 25, 2023
The decoration is okay, simple and warm, the balcony is very big, and it's very close to the airport. It's very convenient to take the subway.
Original TextTranslated by Google
Response from Property: Thanks for the good review, Lao Tie! Ali is located in the high-end community of Bihaiwan, with a quiet environment. It is located at Exit A of Bihaiwan Station on Line 11. It is a 2-minute walk away from the passenger terminal building. Along the line, you can reach Baoan Center, Qianhai, Houhai, and Futian Central District in an hour. It is the best choice for your business trip, tourism and visiting relatives. There are Internet celebrity art rooms, parent-child suites, executive two-bedrooms, and presidential suites. Waiting for you to experience it! ! In the wind, in the rain, we are waiting for you at thirty miles!
NicoTinG
City-View Double Bed Room With 110-Inch Cinema Screen
Stayed in Dec 2023
Couples
4 review
2.5/5
Posted on Dec 26, 2023
Not highly recommended. It looks like a building in a residential area. Checking in at the entrance is like going to a Rendi Building to register. There is insufficient lighting inside.
When I got to the room on the left, there was a guy who opened the door to my room and knocked on my bedside. I asked him to contact my room. He said that the staff checked and asked me to check in, but he didn't. He stayed in my room and refused to leave. I went in and crossed the left formation, but he left first.
The shower water is of the storage type, and my husband took a 5-minute shower to cool it off, and then there was no hot water left.
I caught 2 bugs on the bed while I was sleeping! Hygiene is worrisome, the carpet and sofa are visibly unclean.
The wifi is very slow and not secure. You can borrow a forked wire, but you have to scan the QR code to pay. The only advantage is how spacious the rooms are.
Original TextTranslated by Google
Response from Property: Dear guest Ali, I'm sorry that this check-in did not meet your expectations. When you checked in, our staff was checking the equipment in the room. This was because we did not take into account what guests would encounter when checking in, which caused unpleasantness to you. We are deeply sorry for the check-in experience. As for hot water, because we have one water boiler in one room, one person has to wait for the water to be hot before washing the other one. I won’t say that there will be no hot water after 5 minutes of washing. The room network is available throughout the hotel. I use a wireless connection and no guests have complained about network delays or anything like that. We have a 24-hour front desk here. If you have any questions, you can call the front desk and they will try their best to solve it for you. Finally, I wish you all the best in life.