DoubleTree by Hilton Hotel Shenzhen Longhua

DoubleTree by Hilton Hotel Shenzhen Longhua Reviews

DoubleTree by Hilton Hotel Shenzhen Longhua

No. 8 Donghuan 2nd Road, Longhua District, Shenzhen, Guangdong, 518131, ChinaView Hotel Details
DoubleTree by Hilton Hotel Shenzhen Longhua
DoubleTree by Hilton Hotel Shenzhen LonghuaDoubleTree by Hilton Hotel Shenzhen LonghuaDoubleTree by Hilton Hotel Shenzhen Longhua
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DoubleTree by Hilton Hotel Shenzhen Longhua Guest Reviews

4.7/5
Outstanding
1957 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1957)
Positive reviews(1909)
Reviews with photos/video(306)
Friendly front desk staff(202)
Near shopping area(107)
Convenient for shopping(86)
Delicious breakfast(81)
Delicious buffet(23)
Awesome gym(14)
Has play area for children(13)
Negative reviews(48)
Guest User
KING GUEST ROOM PARK VIEW
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 15, 2024
A very good stay in the hotel. Even we requested for additional bed very late, it was delivered to our room within 5 minutes, what a quick act! And the staffs at the concierge are very polite too, thank you !
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
Guest User
TWIN GUEST ROOM
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The hotel was very clean with amazing service. We were served by Lychee at the reception, he is very nice and helpful.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Anonymous User
TWIN GUEST ROOM
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Nice trip Close to shopping mall Many restaurants Nice hotel
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Jl2967
TWIN GUEST ROOM
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 25, 2024
Nice and clean hotel. Conveniently located near to shopping, eatery and metro. Front desk staffs are nice and attentive. Breakfast is above average.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Guest User
KING GUEST ROOM
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Very good service!!!
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Vanessa
KING GUEST ROOM PARK VIEW
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 18, 2024
Hotel was clean and tidy, good location for a short trip to North Shenzhen. The breakfast food choices was also good, there was western and Asian choices. A great bonus is that we were able to checkin at 12pm since we took and early train to Shenzhen and wanted to rest a bit before evening activities.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
Guest User
TWIN GUEST ROOM
Stayed in Mar 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Good service, very generous room size, good view, Starbuck cafe in hotel, will visit again.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Guest User
King Studio Executive Room with Loung Access
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Good experience
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
Guest User
KING GUEST ROOM
Stayed in Aug 2024
Family
3 review
4.5/5
Great
Posted on Aug 23, 2024
The overall environment of this hotel is very nice, giving a quiet and comfortable feel. The rooms are clean and tidy, with complete facilities and soft, comfortable beds, making it very suitable for The hotel is located right below a shopping mall, which is very convenient. It only takes 2-3 minutes to walk to the nearby mall and restaurants, making it an ideal choice for guests who want to shop and dine. The check-in process took a relatively long time, around 30 minutes. Although the staff attitude was friendly, the efficiency could be higher. Hopefully the hotel can improve the check-in efficiency and provide a better service experience for guests. Overall, the overall environment and facilities of this hotel are quite good, with a high cost performance. However, the efficiency of the check-in process still needs to be further improved. For guests who enjoy shopping and leisure, this is undoubtedly a good choice.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
Pamela Mak
Queen Guest Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Good environment Room is clean and suitable Nice memories !
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Jiangfeng928
KING GUEST ROOM
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The Nico service attitude at the front desk is very good, very warm, the hotel facilities are relatively perfect, the shopping mall is nearby, it is also very convenient, the next stay will be preferred here!
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
tellmewhyy
KING GUEST ROOM
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The service is very good here. We were celebrating my girlfriend’s birthday and asked if it’s possible to upgrade the hotel room. The receptionist Lychee did us a favor with politeness and we had a great stay. Definitely will come back in the future.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
NAOMI WING YUK
TWIN GUEST ROOM
Stayed in Jun 2024
Family
14 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Hotel Front Desk Lychee is very nice and friendly. He’s helpful in assisting all kinds of needs and problems. Hotel is also very clean and nice.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Guest User
King Executive Room
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Jun 10, 2024
The hotel was amazing, though the location was a bit far from everything since Longhua is more of a residential neighborhood. Regardless, the hotel was attached to a mall with a whole lot of options and the staff were great. Best complaints with the room, spacious, clean, and very comfortable. Entertainment selection was excellent too.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
WuAnita
TWIN GUEST ROOM PARK VIEW
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jun 9, 2024
great service and the room are very clean. Housekeeping is super efficient when you ask for something👍🏻
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.