Fancy Hotel (Shenzhen Bantian, Guangyayuan Subway Station) Reviews

Response from Property: Dear guest, thank you very much for your recognition and praise! We have always been committed to providing guests with a clean and comfortable accommodation environment, and ensuring that every employee can provide warm and friendly services. Fanxi’s guest items are all of the highest quality and have been carefully considered, including professionally customized independent spring beds. The pad is just for you to have a peaceful sleep. Thank you again for your love and encouragement to us. I hope we will still have the honor and opportunity to serve you. Fanxi is always looking forward to your visit again!

Response from Property: Dear guest, thank you very much for your review of our hotel. Although it did not meet your five-star rating, we will continue to work hard to live up to your review. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!

Response from Property: The happiest thing for Xiaofan every day is to see your good comments. Your good comments are like a spring that nourishes Xiaofan's heart. Xiaofan will cherish your good comments even more, constantly improve and perfect ourselves, and strive to provide better services. Your good comments are the greatest affirmation and encouragement to us. I hope you will patronize Fanxi Business Hotel again to test Xiaofan's progress! !

Response from Property: Dear guest, thank you for choosing to stay at Fanxi Business Hotel! Seeing your feedback, Xiaofan was shocked and blamed himself for not providing you with a satisfactory stay experience! You mentioned that the front desk opened the accommodation list for more than 20 minutes. Xiaofan understood the situation at the time. It took about ten minutes before and after you communicated with the front desk lady about the request you wanted to issue. There are passages for guests to dry clothes on the right side of the hotel elevator. I am sorry that I failed to explain it to you in time. After you check out, in order to avoid guests leaving behind, the housekeeping sister needs to check the room. During the room check, a hanger in the room could not be found. You were contacted by phone because you were afraid that the housekeeping sister could not find it in a corner. It was not that you deliberately hid it. I am very sorry for your misunderstanding. Before you sent a message to ask the front desk lady if she had found it, the hanger had not been found. In order to avoid disturbing you again, Xiaofan was very sorry for not being able to give you feedback in time. Thank you very much for your sincere evaluation. We immediately gave feedback to the relevant departments, strictly required all departments to improve the quality of service, and self-check and strictly check the loopholes and problems in the details. We are very sorry to give you a very bad stay experience. We sincerely hope that you can give us a chance to make it up so that you can feel our sincerity and gain a beautiful and bright smile and mood! Xiaofan sincerely looks forward to your visit again!

Response from Property: Dear guest, first of all, thank you very much for your fair evaluation of Xiaofan. I am also very sorry that I failed to achieve the five-star praise in your mind, but I am also very happy to spend Christmas Eve and Christmas with you. Thank you very much for choosing Xiaofan! Xiaofan welcomes you, the happy and warm-hearted one in the vast sea of ​​​​people. We are honored and proud that you feel more happiness because of our service! Xiaofan will not live up to your recognition and encouragement, and we will continue to work hard! There is a self-service laundry room on the third floor of the hotel and a coffee bar on the first floor. We look forward to your next visit, just like waiting for our family to come home.

Response from Property: Dear guest, thank you for choosing our hotel and taking the time to share your stay experience. We are very pleased to know that our convenient location, not far from the subway entrance, and the service attitude of the front desk have left a good impression on you. This reflects our commitment to providing convenient transportation connections and warm service. The hotel is also continuing to invest in renovations. The facilities have been maintained and timely updated to improve the overall accommodation quality. Some floor room types have also been renovated. There is a robot delivering food on the first floor of the hotel. Thank you again for your stay and valuable feedback. . We look forward to having the opportunity to serve you again in the near future and show you our improvements and efforts~~

Response from Property: Hehe~ Thank you for your compliment. The front desk lady was very happy to see it. There are thousands of words to say, thousands of words, everything is silent... There is also a cute robot serving you in the lobby on the first floor. Xiaofan is moved and warmed by your five-point review. Xiaofan will work harder to be the best version of himself. I look forward to meeting you again next time so that you can feel more surprises and happiness, and Xiaofan will gain more touching and proud...

Response from Property: Dear guests, thank you very much for staying at Fanxi Hotel and leaving your valuable comments. We will continue to work hard and constantly improve our hardware facilities and service standards. Thank you very much for your support of our hotel. Xiaofan and all the staff are looking forward to your next visit and wish you a happy life!