Jiutian Boutique Hotel (Songgang subway station, Shenzhen) Reviews
Jiutian Boutique Hotel (Songgang subway station, Shenzhen)
No.43 Hongxing Avenue, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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Jiutian Boutique Hotel (Songgang subway station, Shenzhen) Guest Reviews
4.7/5
Outstanding
1886 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1886)
Positive reviews(1846)
Reviews with photos/video(19)
Clean and tidy(90)
Classy environment(53)
Awesome rooms(48)
Friendly front desk staff(30)
Great location(13)
Stayed multiple times(11)
Easy to get around(11)
Large rooms(3)
Negative reviews(40)
Guest User
Selected Cozy Room (Tatami)
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on Apr 18, 2024
Excellent counter& housekeeping service..clean room & well maintained hotel facilities. We would certainly stay here again & recommend this hotel
Response from Property: Dear guest: Hello! Thank you for your trust in Jiutian Hotel! Thank you for your generous praise and strong recommendation! It is really hard to leave Jiutian. Jiutian is your most beautiful and warmest home when you are wandering outside. Please remember to come back often when you have time!
K-Ann
Selected Cozy Room
Stayed in Oct 2021
Business travelers
14 review
Very Good
Posted on Oct 16, 2021
A good stay, clean room. Good bed and nice shower. Convenient near the metro station and highway.
Guest User
Quality Sleep Twin Room (Comfortable Mattress + Quiet Sleep)
Stayed in Mar 2024
Other
1 review
Outstanding
Posted on Mar 12, 2024
The front desk service is super good and the people are beautiful.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Happy Hour Queen Room
Stayed in Apr 2024
Business travelers
5 review
Outstanding
Posted on Apr 25, 2024
The room is big and comfortable. The front desk service is very good. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Jiutian Hotel! Thank you for your generous praise and strong recommendation! It is really hard to leave Jiutian. Jiutian is your most beautiful and warmest home when you are wandering outside. Please remember to come back often when you have time!
Guest User
Large Screen Projection Room (100-Inch Screen + Comfortable Mattress + Quiet Sleep)
Stayed in Oct 2023
Business travelers
1 review
Very Good
Posted on Oct 15, 2023
The front desk service attitude is very bad. The night shift receptionist named Zhang acted as if she owed me millions of dollars and even said she had other expenses for no reason. This is my second stay, and every time it's this receptionist who makes me upset.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you such a bad stay experience. First of all, regarding the service issues you raised, we have criticized and educated the staff on duty, and conducted case training for all employees. We believe that we will welcome you with a new look. We sincerely hope that you will continue to support and stay in our hotel!
Guest User
Selected Cozy Room
Stayed in Feb 2024
Solo travelers
4 review
Outstanding
Posted on Feb 29, 2024
Facilities: OK, I like the open bathroom
Hygiene: The sheets and quilt covers are very clean
Environment: The tatami is relatively small, but it's good if you like small rooms
Service: The front desk is not bad
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Shifucaiyijiao
Guestroom (Double Bed)
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 28, 2024
The overall environment is good, and the room soundproofing is good
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Guestroom (Double Bed)
Stayed in Sep 2023
Business travelers
2 review
Outstanding
Posted on Oct 11, 2023
Hotel service is good and there is parking lot
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Selected Cozy Room
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Dec 24, 2023
The front desk service is good and the hygiene is great. I will choose to continue staying here!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Selected Cozy Room
Stayed in Mar 2024
Travel with friends
3 review
Outstanding
Posted on Mar 7, 2024
Very clean 👌🏻, stayed for several days and it was very OK/:ok
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom (Double Bed)
Stayed in Apr 2023
Other
1 review
Posted on Apr 17, 2023
I booked the room before 11pm. When I booked the room, I was asked to pay a 200 yuan deposit. I checked out on time the next day and went to the service desk to return the card. The service staff said that the deposit would be returned in the same way. In the afternoon, the deposit was returned with a deduction of 20 yuan. I was not convinced because I brought my own towels and bath towels, so I used the hotel's disposable slippers. I went to find them, and they said that the room was too dirty and the bed was wet. Everyone should be careful when staying here. I complained to 12315
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! The cleaning fee of 20 is deducted from you because the bed and mattress are wet, and the floor of the room is full of garbage thrown by you. It is troublesome to deal with it, so we deduct your cleaning fee. We need to send the bedding to be cleaned, which requires washing fees. I wish you a happy life
Guest User
Selected Cozy Room
Stayed in Oct 2023
Family
3 review
Outstanding
Posted on Oct 17, 2023
The front desk lady is very pretty and the room facilities are also good. I booked for four nights. I suggest changing the sheets and quilts every day, and I suggest changing the shampoo and shower gel to better ones.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Selected Cozy Room (Tatami)
Stayed in Apr 2023
Other
5 review
Outstanding
Posted on Apr 27, 2023
The night shift lady is very pretty, but the manager is cuter, worth recommending
Original TextTranslated by Google
Response from Property: Thank you for your recognition and support. It is a blessing to be recognized and praised by you. I feel so happy. I hope you will be happy, healthy and beautiful in the future.
Guest User
Selected Cozy Room
Stayed in Mar 2023
Solo travelers
8 review
Outstanding
Posted on Mar 22, 2023
The accommodation conditions are very good, and I was pleasantly surprised to find that the many conveniences brought to us near the hotel made our journey easier
After checking in, I feel full marks! The room is very clean and the facilities
Complete, the waiters are also very warm and friendly!
The hotel environment is beautiful, the room is clean
The service attitude is also very good!
The room is spacious and bright, and the furniture is beautifully arranged
Ying, the service is very thoughtful, I like it very much
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for staying in the hotel and giving a high evaluation. Every part of the hotel is working hard to demand more detailed and timely service for every guest who comes to the hotel. I am very glad to see your recognition of our work. We cherish you With this trust, we will continue to forge ahead and always be ready to bring high-quality services to every guest. We look forward to your coming again!
罗安, Louan Don Gbato
Selected Cozy Room
Stayed in Aug 2023
Business travelers
15 review
Very Good
Posted on Aug 19, 2023
There were small cockroaches, it is 1km from the metro and less than 500m from the bus, the reception was pleasant
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!